FALCONE & TRUMAN PLUMBING

Plumbing, Drain Cleaning, Natural Gas Lines,

About us

In 1976 John Falcone and James Truman opened up a small plumbing company with a commitment to be the most honest, dependable and reliable in the industry. Joined by Ron Falcone in 1977, Jordan Falcone in 1994 and John Falcone Jr in 1997 our company has been through tumultous times throughout the years which has given us the ability to better serve the tri-state area. At Falcone and Truman we will stop at nothing to insure your satisfaction with every phase of your service experience. Always neat and clean, our goal is to leave you with the assurance that you have chosen the right company for your needs. All of our employees are subject to background checks as well as drug and alcohol screenings to assure your comfort in letting us enter your home or business. Try us and discover service the way it was meant to be.

Business highlights

48 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

At Falcone & Truman we offer services on issues as small as a dripping faucet or leaking toilet up to a full house renovation or complete new home from the ground up as well as water treatment and video inspections of drain lines. We also service several commercial accounts.

Services we don't offer

HVAC

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.752 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
10%
3
4%
2
4%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 26-52 of 52 reviews

Brad B.
07/2017
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arnold J.
08/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Ralph K.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Super job!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from FALCONE & TRUMAN PLUMBING
Thanks for the review Mr. [Member Name Removed] We appreciate you taking the time and are glad you chose us to service your plumbing needs. Merry Christmas and Happy New Year!

anna F.
06/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Fixed leaking pipes

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$500

Ralph K.
06/2013
5.0
concrete repair
  + -1 more
Well.
Description of Work: Installed a sewer grate in sidewalk concrete.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Steven R.
05/2013
3.0
plumbing
  + -1 more
OK service. Leakage after the work, then they took care of it. Too expensive
Description of Work: licensed, insured, bonded

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$250

John V.
04/2013
3.0
plumbing
  + -1 more
Overall, not very impressed; the only positive was that we got same day service and had use of our kitchen sink back before dinner. He showed up 1 ? 2 hours later than promised, did not use a drop-cloth, dropping his tools on the kitchen floor, cut pipe directly over my wife?s throw rug, which I later had to clean of the many scraps of metal and rust he left behind. It was a relatively simple job ? replacing the drainpipe and trap ? he was here less than an hour, and he charged me $325. After he left I realized that he didn?t even give me an itemized bill or receipt.
Description of Work: Removed and replaced drainpipe and trap under kitchen sink

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$325

Response from FALCONE & TRUMAN PLUMBING
[member name removed], I am sorry that your experience with our services did not meet your standards. Although we did give a window of when we would arrive there is no excuse for you to have to clean up anything after our service and for that I apologize. I thank you for posting this so I may address the problem. Good luck in your future plumbing experiences.

Ralph K.
03/2013
5.0
plumbing
  + -1 more
Not a hitch!
Description of Work: James showed up on time and completed the repair efficiently. I was impressed by his knowledge and skills. He fixed my leaking toilet tank and increase the water pressure of the sink faucets..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from FALCONE & TRUMAN PLUMBING
Thank you for taking the time to post your review. We're happy you decided to use us and hope you continue to. Have a great day!

Ralph S.
03/2013
5.0
plumbing
  + -1 more
I emailed John Falcome about having to complete a plumbing service for me. John went over his pricing guide and stated a date and time when they were going to show up and they came on that date and on time. I did need to have them come back for a minor adjustment and they came back the next day without hesitation. I will call them again if i need additional plumbing service. Ralph Steele
Description of Work: i needed to have one toilet reseated as it was loose to the floor and also to replace the guts on two toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Response from FALCONE & TRUMAN PLUMBING
Thank you for posting your review Member. I'm glad you are happy with our service and hope we continue to be your go to people for all of your plumbing needs. Have a great day!

Joseph B.
02/2013
5.0
plumbing
  + -1 more
This company was very accommodating in trying to work around my schedule. I felt they were honest and trustworthy people, charging a fair price for their services. The plumber performed a minor repair on my flange for no extra charge. The toilet is a good quality toilet -- they are giving you value, although one might be tempted to skimp on quality here for the sake of the bottom line.
Description of Work: Installed toilet, removed old toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from FALCONE & TRUMAN PLUMBING
I am glad you are so happy with the service we provided . We know that scheduling is not an easy thing to accomplish when you have to earn a living as well. We take that into consideration and try to be as a accommodating as possible. Thank you for using Falcone and Truman.

Melanie F.
02/2013
5.0
gas leak repair
  + -1 more
Our new tenant informed us that there was a gas leak and the utility company turned off the gas to the house. This was a bit of an emergency situation since it was Friday afternoon in the beginning of February and our tenant had three small children. I called Jon and explained my situation. He immediately told me that he would have one of his guys out to the property to check it out. He was extremely communicative and called me when his plumber arrived at the house and gave me a fair estimate. I would highly recommend Falcone and Truman. They were prompt, honest and professional.
Description of Work: Fixed a gas leak and turned gas back on to the property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from FALCONE & TRUMAN PLUMBING
, thank you very much for posting your review on us. I am glad we were able to help you out of the jam you had and hope that your future experiences as an owner of an investment propoerty are little more positive. :-). Let us know if we can help you in any way possible in the future. Thank you for using Falcone & Truman!

Barb B.
12/2012
2.0
water softeners
  + -1 more
I have been waiting over 3 weeks for an estimate that he said might take up to a week. I have not even received a phone call explaining why there is a delay.
Description of Work: I have not received my estimate yet. I want a water softener. I asked about saltless ones as well.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
1.0
punctuality
5.0


Response from FALCONE & TRUMAN PLUMBING
Hello Member.We apologize for the delay in receiving your estimate but in speaking with our estimator he seems to think he may have had a bad email address. In any event he did in fact mail the estimate and follow up with a phone call which he left a message. I believe you received your estimate at this point. If you have any questions, concerns or would like to schedule please let us know. Thank you for the opportunity and have a great day!

DAVID B.
11/2012
5.0
plumbing
  + -1 more
think
Description of Work: OK. So this has never happened to me before. I called Falcone Plumbing to see if someone could come out and service our garbage disposal. Jon Falcone asked me a couple simple questions and then instructed me how to reset the disposal over the phone. This is one of the few service experience I can think of when I haven't felt like we were being strung along just for a bigger pay off. I would definitely use them for future jobs and trust that we would be receiving both quality and fair service. Thanks Jon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from FALCONE & TRUMAN PLUMBING
No problem at all. I'm glad I was able to help you out so easily. We pride ourselves on providing quality and fairly priced service to our customers so there's no question where to go when they have a plumbing issue no matter how big or small. Thank you for your review!

Kris H.
10/2012
5.0
plumbing
  + -1 more
They were by far the cheapest of all estimates I received. They responded to calls and emails in timely manner. They were very nice to work with and did a great job. My landlord had canceled an appointment with them and they were willing to work with me to reschedule the appointment. They were very patient.
Description of Work: I have used them twice in the past two months. They ran a brand new water line and installed a new sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from FALCONE & TRUMAN PLUMBING
Hi Member. Thank you very much for posting your review. We take pride in providing top notch service to our customers and it's always nice to get that positive feedback. Let us know should you need anything else.

Marie S.
09/2012
5.0
plumbing
  + -1 more
It was much less than other plumbers I've used in the past. He kept the job to the first hour. They are very honest and have senior discounts. He was conscious of the time so I wouldn't pay for another hour. They fixed the problem.
Description of Work: I had a leak under my sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from FALCONE & TRUMAN PLUMBING
Thank you for posting your report. It's great to hear the feed back on how our mechanics are performing out in the field. Hopefully we'll be able to help you again in the future. Take care and thanks again!

LW M.
09/2012
1.0
plumbing
  + -1 more
Our goal was to install a water filtration system ASAP, since we just moved in. Falcone came to collect a sample but never perfomed the analysis they offered, or at least never gave us the results. We received only an estimate for the filtration installation. When we wrote back twice to request information, we received no response.
Description of Work: Requested the water analysis that was offered for free.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
4.0


Response from FALCONE & TRUMAN PLUMBING
Member, I apologize that you were not satisfied with our qoute and that you never received the actual analysis. Ron, who did your quote, had suffered from a medical condition during the period of time this all transpired and was out for close to a month because of it and in talking with him it appears he did indeed overlook sending the report with the quote. I am by no means making excuses but simply explaining the circumstances. That being said I'd be more than happy to provide you with the report should you still desire it. Please contact me if this is the case. Thank you.

sandra C.
07/2012
5.0
plumbing
  + -1 more
They were fair priced. I rate them highly and I would use them again in the future.
Description of Work: I have used Falcone & Truman Plumbing to fix a shower head.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert V.
06/2012
5.0
plumbing
  + -1 more
This was an emergency service call. My toilet would not stop running and there was no shut off valve at the toilet which meant I had to shut off the water to the entire house. I called Falcone and Truman and they said they could be out in about half an hour. I was asked the serial number on the toilet to be sure they had the right parts with them. They arrived on time. The repair man was very professional and told me what was needed to be done and I asked him to add a shut off valve in case something would happen again. He had no problem with installing the valve. He did all the work and then gave me the price with what work was done. They were very professional and I would hire them again and I would also recommend them to anyone that needed plumbing work.
Description of Work: Replaced the shut-off valve, gasket and fill valve in my first floor bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from FALCONE & TRUMAN PLUMBING
Thank you so much for your favorable report and recommendation. I'm glad to be able to help you with your plumbing issue and hope we are able to do so for you for years to come. Take care and have a great day!

Vincent D.
05/2012
5.0
plumbing
  + -1 more
Will use them again for future plumbing.
Description of Work: They investigated what I thought the problem was. They did some testing and came back and told me that what I thought would be a major issue was a small inconvenience that would take all of 5 minutes to fix.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from FALCONE & TRUMAN PLUMBING
Hi. I'm glad we were able to help you out and that you were happy with the service. We look forward to being able to help you on any future plumbing projects. Thank you!

RENEE L.
03/2012
5.0
plumbing
  + -1 more
First of all the owner John Falcone is great, He calls the day before, right after the work is done to follow up. So after a week the guys did the work we noticed another leak. I called John and he said he could have his crew there the next morning... Awsome! so it turns out another part of the toilet I previously tried to fix was leaking and something I did to it made the toilet slightly move depending on the "angle of work' you are doing. The guys redid/fixed and reset the toilet again. It works perfect, no leaks, no moving and better yet no extra charge. There is no question that I will continue to use Falcone & Truman pluming for my pluming needs and to fix the stuff in the house I break... ha.
Description of Work: UPDATE Toilet resealed, leaked fixed and they fixed the insides of the toilet because it was not flushing properly. Basically I tried to fix it myself a few weeks back and messed it up and had to get them to come out and fix what I just made worst.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from FALCONE & TRUMAN PLUMBING
Thank you for your great report on our services. It's nice to hear that our mechanics our keeping our #1 asset(our customers) happy. Take care!

sue B.
03/2012
5.0
plumbing
  + -1 more
Only received an est. in a timely manner.
Description of Work: This provider responded in a timely and professional manner to give me an set. for a new garbage disposal. Didn't use them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from FALCONE & TRUMAN PLUMBING
Thank you very much for taking the time to post this report. Let us know if we can be of any help in the future and remember to check our website for additional coupons.

RENEE L.
03/2012
5.0
plumbing
  + -1 more
They were on time and we are very happy with the work they did.
Description of Work: Resealed our toilet and Adjusted the fill valve so it flushed better.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from FALCONE & TRUMAN PLUMBING
Member, thank you #1 for choosing us to service your plumbing needs and for taking the time to post this report. Hopefully we'll be able to help you with any other plumbing needs you might need in the future.

apurva P.
06/2011
5.0
plumbing, water heater repair
  + 0 more
Very good to work with. They performed the work as they stated would be done and at the price they quoted me.
Description of Work: Hired to perform plumbing work at a new house that I was building. They installed water lines, hot water heaters, faucets, shower fixtures and gas lines. They were very good to work with, knowledgeable and took the time to answer all of my questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Michael B.
11/2010
5.0
plumbing
  + -1 more
I spent about $7000 on the job. They worked out very well. The work was just fantastic. They are very reliable and do exactly what they say they would do. I will continue to use them in the future.
Description of Work: I used Falcone & Truman Plumbing a year and a half ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

apurva P.
06/2010
5.0
plumbing
  + -1 more
FALCONE & TRUMAN PLUMBING were great. We built a new house and FALCONE & TRUMAN PLUMBING completed all of our plumbing for the house. They were very responsive and reasonably priced. We called them in through multiple stages of our new construction. They took the time to explain things so that I understood all of the work that would be performed.
Description of Work: Completed plumbing for a new house. Installed 2 new hot water heaters, sump pump, kitchen and 6 bathroom faucets, toilets, ran gas line for all appliances, water line to fridge. Ran water line from street to house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000
    • 1
    • 2(current)
    • 3

Contact information

510 F ABBOTT DR, Broomall, PA 19008

www.falconeandtruman.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
PA047906
Trade License Locale
PA
Trade License Authority
Pennsylvania Office of Attorney General - Bureau of Consumer Protection
Trade License Expiration
07/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Water Filtration and Softening,
Water Heaters,
Sewer Cleaning,
Drain Pipe Installation,
Gas Logs,
Water Coolers

FAQ

FALCONE & TRUMAN PLUMBING is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

FALCONE & TRUMAN PLUMBING accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, FALCONE & TRUMAN PLUMBING does not offer free project estimates.
Yes, FALCONE & TRUMAN PLUMBING offers eco-friendly accreditations.
No, FALCONE & TRUMAN PLUMBING does not offer a senior discount.
Yes, FALCONE & TRUMAN PLUMBING offers emergency services.
Yes, FALCONE & TRUMAN PLUMBING offers warranties.
FALCONE & TRUMAN PLUMBING offers the following services: At Falcone & Truman we offer services on issues as small as a dripping faucet or leaking toilet up to a full house renovation or complete new home from the ground up as well as water treatment and video inspections of drain lines. We also service several commercial accounts.
HVAC

Contact information

510 F ABBOTT DR, Broomall, PA 19008

www.falconeandtruman.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed