The men the removed the carpeting were thoroughly unpleasant. The men that installed it were more polite and helpful. Old carpet tacking strips were left in and for some reason they are poking through and stick into our feet at certain places like thresholds etc.
Description of Work: Removed old carpeting and installed new. Unsure of cost because we paid for it when we purchased the carpeting.
Rating Category
Rating out of 5
quality
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Jenny P.
09/2010
5.0
carpet installation
+ -1 more
The job was done fantastically, very professional. Tanya and Doug were great! We couldn't have been more pleased.
Description of Work: Independent Carpet Co is locally owned and operated and they installed carpet and padding on the 2nd floor. Doug came to our house to measure and calculate how much carpet we needed. When the color I wanted was on backorder at the mill (only by a week, but my timeframe was limited and I didn't want to wait), Tanya came over to show me the other color choices. She also found a $200 dollar discount online! A week later, Matt installed the padding on Monday and carpet on Tuesday. He was precise, speedy and clean. From initially meeting Tanya and Doug in their showroom to finished product, the whole process was only two weeks! They are very personable, flexible and efficient.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,147.71
A T.
08/2008
5.0
carpet installation
+ -1 more
They came to my house and did measurements on two rooms. I initially though I would put carpeting, but later decided that I would consider hardwood installation and that I would install in an additional hallway and walk-in closet. They came back to my house to measure for hardwood which is more precise than carpeting. I ultimately decided on carpeting because of price; I was putting the house for sale and just wanted it to look good. Their price was better than Empire Carpeting and they were no pressure. They took the time to walk me through my options and I felt good about my choices. I decided on a mid-range Frieze carpet with a good quality carpet pad. Their price was also super competitive. They did two rooms, a hallway, and a walk-in closet for the same price that Empire quoted to do just the two rooms (even after Empire's supposed 50% off discount). Finally, they checked in with me about a month after the work was complete to make sure I was satisfied with what they had done. I was!
Description of Work: Quoted and installed carpeting in two rooms, plus a hallway and walk-in closet.
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Service Categories
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Ceramic Tile
FAQ
INDEPENDENT CARPET & TILE LLC is currently rated 4.3 overall out of 5.
INDEPENDENT CARPET & TILE LLC accepts the following forms of payment: Check,MasterCard,Visa