decksunlimited

Bruce and his crew did an outstanding job completing my deck project. Bruce was attentive and accessible during the entire project. His team members were professional and the quality of the work speaks for itself. I would recommend these guys to anyone wanting to have a deck built.

My deck was built ahead of schedule, as Bruce fit me in, when another customer did not have the requisite permits. Rain held up completion, despite starting early, but then the contractor doesn't have control over either weather or climate. I have to note too that whereas earlier reviewers said that there could be delays in getting Bruce to respond to messages, I experienced nothing of the kind. He responded quickly, even immediately. Decksunlimited's carpenters, Bill and Joe, did an exceptional job on my deck, tearing out the old one and rebuilding a new one, even exceeding expectations. There is no exposed wood; everything is clad either in vinyl, or sections of composite floorboard. It is extremely solid and attractive, and I expect that it will outlive me. Further, Bill and Joe found some bad water damage to my house, which I knew was there, just not as bad as revealed, due to poor workmanship on improvements by previous homeowners. They repaired it extremely well, and in accordance with the contract I signed with Bruce, and for less money than I expected. Now, would I recommend decksunlimited and its people to others? It's a moot question, as I already have, and talked them up on Facebook too. Consider this review another recommendation, to anyone who reads it.

Bruce stood behind what we discussed and our deck is beautiful. He demolished the old one and removed and the new one is composite wood and a beautiful railing. Our underdeck was extensive, with an under-deck sealed and draining system. These guys did beautiful work and cleaned up every day. My deck is beautiful, more than we ever dreamed of. Thank you, Bruce and his guys do awesome work.

Excellent

Bruce Monsour and his team did a great job demolishing the original wood deck and building a new composite deck on the rear of our home. It was a very challenging project since the deck is elevated from the basement level up to the first floor. The suggestions he provided on the design of the deck were very thoughtful and his team executed the design perfectly. We are extremely pleased with our new deck, especially the intricate stair design and finishing touches with the multi-colored rails, spindles, and decorative caps. We would recommend the work of Bruce and his team to others without reservation.

Bruce and his team converted our deck to composite Trex over the existing frame and replaced a water damaged post. The quality of work was very good and it looks great. Bruce's expertise allowed us to identify the best approach to use given the design of the frame. The crew was friendly and fast. The deck is beautiful and we really enjoy it.

At first, I had trouble making contact with him. He would not return calls and that was after giving him the down payment. Finally after sending a message saying if I did not hear back from him I was going to find someone else. After that message, he got in touch with me and said he would be out on a certain day. He did show up on that day he said and worked on the deck every day after that. I must say his work was excellent. The deck really turned out nice and actually better than I had expected. Other than the trouble with communicating at the start the deck turned out better than I expected.

Very responsive in the beginning to get the contract and a deposit of $2k. After that, non responsive; however, when my wife finally was able to reach Bruce, he was very unprofessional!!! In addition, she called him on a unrecognized number and he picked up. Bruce is not worth the time when his customer service is very, very substandard. He hasnt even started the work yet!!! Home Advisor needs to reject his business practice!!!

Twice scheduled meetings for quote and twice they did not show up or called to cancel.

The deck turned out beautiful and the work was quality work.

The guys put a small deck for us, its beautiful. They got the job done quickly and completely cleaned up when finished.

Only reason Bruce and his team don't get 5/5 is because they are extremely busy and may tack a little bit of time to get to your project. Also, sometimes Bruce can be difficult to get a hold of. But considering the pandemic and everything and access to materials; it is no problem. Once his team starts working on a project; you will get great quality, easy adjustments, and trouble-free work. We will be hiring him again and I suggest their work to anyone.

Very reliable, courteous and excellent team that provided the best structural decks and steps for our community. I HIGHLY recommend Decks Unlimited.

Very friendly, reliable and. very well skilled. I would highly recommend them to others. Extremely satisfied

Bruce can be hard to get a hold of at times, but once his crew starts your project, they do excellent work!! I would recommend them to all of my friends. We are extremely happy with the deck they built for us, so much so that we are going to use Bruce again to add on to the deck his crew just built!