Fixed the leak for $240. Water was still dripping so we called him back. He claimed it wasn't leaking but there was residual water running down the pipes. He charged another $120 for the second visit. Further, he left without repairing the hole he cut into the ceiling. When questioned, he said he could come back and repair it for $2,500. Asked why so much, he stated we requested it be done over the weekend, so to not disrupt our business, so he needed to charge extra. Found another contractor on Home Advisers that did the work for $250.
Description of Work: Repair a leak in our ceiling
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$300
Response from Hoffman Brothers
This is not our company. We don't go to PA. We are in Bridgewater NJ. We never did any work for a [Member Name Removed] I have contacted Angie's list about this. Jeff Hoffmann Owner
Lesley R. N.
02/2016
5.0
plumbing, wells
 + 0 more
Woke up to "no water"; contacted and 2 men were here around noon as promised. Diagnosed the problem and worked for approx. 5 and 1/2 hours (through the snow covered ground). Very professional, explained the problem and handled the installation in a timely and knowledgeable manner. Gave an estimate after doing the work, as to what the cost would be; received the billing and it was as he said. As the plumber directed, the water was discolored and smelled of chlorine for 4-5 days, and we were advised to not do laundry due to iron staining. We didn't drink the water, but did bathe in it. It is now clear, a week after this service and there have been no surprises. He encouraged us to call if we had any problem. Very satisfied with the service, and would use again. I couldn't believe that I called them at 8AM and they were here by noon!
Description of Work: Replaced/Installed submersible well pump, and installed wiring conduit as this was evidently not done when the house was built, as it should have been.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Carol S.
09/2015
5.0
plumbing, wells
 + 0 more
unknown
Description of Work: Fixed sump pump and improve the set-up. |The service provider was knowledgable and courteous, explaining things as he went. |
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$177
Andrew T.
05/2015
3.0
plumbing, wells
 + 0 more
Two trips...wrong sump pump first time. Charged two travel fees.
Description of Work: Sump pump
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
$700
Brett T.
03/2015
5.0
remodeling, plumbing
 + 0 more
It went great! They priced the job competitively and finished the job quickly. When I needed a emergency service they were out immediately. I used them at two of my homes. I will use them again too.
Description of Work: Replaced missing copper pipes in basement and copper supply line and meter from street main supply into home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Rebecca O.
01/2015
5.0
plumbing
 + -1 more
unknown
Description of Work: I needed the water shut off valves leading to my master bath sinks replaced, a total of 4. Plus I had the pipes extended so that the valves were placed in the middle of the pipes for easier handling. The project was done in a time efficient manner with excellent workmanship.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Steve B.
10/2014
1.0
plumbing
 + -1 more
Searched and decided to use this provider. Sent them an E-mail on Monday. Waited 2 days and didn't get anything response back. Called on Wednesday and left message. Providor called back Thursday and stated he would call me back that evening from 7to 7:30PM. Waited till 9pm to no avail. No call Friday. DONE!
Description of Work: NOTHING - Called them to do shower and toilet repairs.
Rating Category
Rating out of 5
responsiveness
1.0
Michelle H.
08/2014
5.0
plumbing
 + -1 more
I purchased a dishwasher and installation package from a big box store. However, the store personnel were unable to complete the install because they could not completely close the water shut-off valve and after they left I noticed that the valve had a very minor leak. I called several local plumbers to get estimates and Hoffman Brothers answered the phone immediately. When I explained the situation they were able to give me an estimate over the phone. Best of all, they were able to come out the same afternoon to do the repair! The repairman arrived at the stated time, completed the repair and install and showed me all the connections so I could confirm that there were no leaks and everything was working OK. Overall I was very impressed with their work. The repairman was polite and professional, the price was reasonable, and the responsiveness was obviously great. I would definitely use them again the next time I need plumbing work done.
Description of Work: Replaced bad shut-off valve and installed dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jeannine G.
04/2014
5.0
plumbing, heating & air conditioning/hvac
 + 0 more
Serviced furnace becuase we smelled fuel. Turns out nozzle was dirty and service took care of it. However, the next day still smelled fuel and called them. Then the furnace would not go on later that evening. They came over that evening at 10 pm and fixed the problem. Furnace has run great ever since. They are great people and I would definitely use them again. In fact, I am goint to contact them to service central air unit in May!
Description of Work: Service furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Paul B.
04/2014
5.0
plumbing
 + -1 more
Hoffman Bros. came out on Black Friday punctually and professionally repaired the valve under the sink. Debris was blocking the hot water line. They cleared and repaired.
Description of Work: Hot water stopped working on the kitchen sink on Thanksgiving.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
thomas S.
08/2013
1.0
plumbing
 + -1 more
not well. never heard from them.
Description of Work: not call me back
Rating Category
Rating out of 5
responsiveness
1.0
Janet R. S.
01/2013
5.0
plumbing
 + -1 more
It went very well!
Description of Work: They arrived right on time,and started work immediately. They did an excellent job,resetting the toilet and fixing the inside.Then they installed a new faucet in the bathroom and kitchen.Everything was left very clean.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Andrew M.
11/2012
5.0
plumbing
 + -1 more
We called ahead of time. He was here promptly and was here for about a half hour. We are very pleased with his work.
Description of Work: Replacement of ultra-violet light.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Shelly B.
08/2012
5.0
plumbing
 + -1 more
Fixed a leaking kitchen sink, replaced parts and completed the work very quickly. Cleanup was excellent.
Description of Work: Fixed a leaking kitchen sink, replaced parts and completed the work very quickly. Cleanup was excellent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$88
Paul E.
05/2012
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
utes
Description of Work: I received a very prompt call for a heating estimate. After answering questions, he sent a electronic estimate within a few days. It was followed by a hard copy of additional information. Todd was very knowledgeable and willing to work with the customer. At this point, I am still seeking competitive estimates.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lorraine E.
04/2012
5.0
plumbing
 + -1 more
It went good and I was very pleased.
Description of Work: They fixed a toilet, sink, and checked everything around the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$118
Andrew M.
11/2011
5.0
plumbing
 + -1 more
They were very professional. They cleaned up after themselves. We want them back for future work (if any).
Description of Work: Hoffman Bros returned to replace the remaining galvanized steel pipe with copper pipe. The steel pipe was causing noticeable problems with water pressure and undesirable discoloration. Two guys worked about 5 hours. They were willing to work on the day that we requested.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Andrew M.
08/2011
5.0
plumbing
 + -1 more
We want them back. On two different days, replaced leaky pipe and installed water softener. They cleaned up any mess that they made. They were at our house ON TIME ! They look like they enjoyed what they were doing.
Description of Work: Installed water softener and replaced leaky pipe. We wished we had checked Angie's List sooner. Would have saved us a lot of hassle. We would recommend Hoffman's for the great job they did.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Lori K.
05/2011
5.0
plumbing
 + -1 more
We had tried for 3 weeks to get a different plumber to give us an estimate. Hoffman Bros gave us an estimate the next day after our call! The person who actually did the work actually arrived early! He was very professional, did a great job and left the work areas cleaner than he found it! He also explained to my husband how to do some work on our new basement bathroom himself to save us some money. We will definitely keep them in our book if we ever need a plumber!
Description of Work: The replaced our water heater, installed bleed valves for our laundry lines that keep freezing, and installed new fixtures in both bathrooms.
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Service Categories
Plumbing,
Wells and Pumps,
Heating and Air Conditioning,
General Remodeling,
Drain Cleaning,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Windows,
Water Heaters,
Siding,
Roofing,
Flooring Sales and Installation
FAQ
Hoffman Brothers is currently rated 4.5 overall out of 5.