Paul Wright Roofing

Paul wright roofing arrived on time to give an estimate. Explained the work that needed to be done. Once accepted, they arrived to perform the work on the date scheduled. The final price was exactly per the estimate. Quality of the work was excellent. Crew was courteous and left the job site clean of all debris. Their office followed up with a call a few days later to check to see if I was satisfied with the work performed. I would use them again for other work.

I made the "Wright" choice! From start to finish, I'm pleased with all aspects of my roofing project done by Paul Wright Roofing. I reside in a duplex home. After Hurricane Irene became an unwelcomed visitor into our households, my neighbor and I were sorely in need of a new roof. I simply had water marks in several rooms, however, my neighbor was less fortunate and sustained considerably more damage. Beginning with the friendly telephone demeanor of Bonnie, office manager at Paul Wright Roofing, all individuals with whom I had contact were extremely friendly, helpful and competent. Jim Schultz, Roofing Specialist, conducted the appraisal and subsequently submitted a proposal, which included recommendations for resolving problems caused by the uniqueness of the roof design. He patiently explained the roofing products to be used and techniques necessary to produce optimum results. Even to a novice, it was evident that Jim's an expert in his field. Within several days, Jim's crew arrived to begin work. The crew had an incredible work ethic! Neighbors commented on the crew's hard work, commitment and attention to detail. In conjunction with the new roof, some new downspouts were installed and missing shanks replaced on some gutters. Exposed new wood and downspouts were carefully painted to match the existing wood and downspouts. Since electrical work was already in place, I optd to also include new heat cable in my contracct for added protection against ice dams. In the event of an ice storm, the new cable, when activated, will ensure that the downspouts remain open and allow water to flow freely. During the entire roofing projectm Jim's crew diligently performed all aspects of their work and exercised great care to protect property and clean up even going into my attic to check for any roofing debris. I highly recommend Paul Wright Roofing for any type of roofing project.

6 men from P. Wright were on tie and completed the job in 1 day. They are very hard workers and no debris was left behind.

Very disappointed. We thought we had contacted a professional .

They did a poor job and did not warrant or guarantee any of the work.

The company was referred by a very satisfied customer so I felt good about contacting them for an estimate. They came out within a week and examined my roof and left me a notice they would call to give me the estimate. They never called so after a few day I called them. Spoke with Tony who is the one who examined my roof. He said he would the next day with all the details he never called. I called the company two more times and left messages. They never called me back. Their work might be good but they are not very reliable.

The asphalt shingle roof on our home was replaced due to age. A visit was made to our home to examine our home and provide information for the estimate. A estimate was provided within a few days. The work performed was very professional and met or exceeded all my expectations. All interactions with the company office and installation crew were very pleasant and professional. Working with Paul Wright Contracting was a very pleasant experience and would recommend then highly.

This company is superb. They responded to my phone call for an estimate immediately and had Bruce Richetta at my home checking my roof and giving me a clear concise estimate within just a few days. They performed the job within 2-3 weeks of the estimate ( despite all the rainy weather we had). Their estimate was right in line with other estimates I had requested from other roofers, and their final bill was exactly what they had estimated. I worked with Bruce Richetta, who is extremely knowledgeable and very responsive to my needs. Whenever I had any questions, I could reach him almost immediately. Many other contractors are not nearly as accessible as Bruce and the Paul Wright Contractors. The job they did was virtually flawless and Bruce personally came at the end of the job to inspect everything. They also followed up with phone calls to make sure I found no other problems with their work. I am very impressed by the Paul Wright Roofing contractors and will use them again if the need arises. I recommend them whole-heartedly.

I have a slate roof and there are a limited number of people who can work on that. He did my neighbor’s so I used him as well. It went well and he just came over as soon as we was done with the neighbor. He did a good job with the cleanup.

It took almost 3 months from the time I received an quote till the work was performed. I had questions about the quote and it was impossible to get the representative to call back. One excuse after another......There seemed to be turnover with the office staff too. The roofers came unannounced. Fortunately, another construction company was here doing outside work. They informed me that the roofers from paul Wright were only here for alittle over an hour and they did not complete all the work they said was needed. I think they oversell.

Despite an onslaught of demand for their services, given the recent weather seige, foreman Jim Schultz made our project a priority. He studied our situation, created an estimate, and was subsequently able to lower the estimate by recognizing and suggesting cost-saving improvements to the job we requested. The crew arrived on time, left each day with the site in impeccable condition, and worked seamlessly. The team leader, Will, cheerfully answered all my tedious questions. It was a complicated job, and I appreciated the explanations. I might add that their aesthetic sensitivity is impressive... as our house was built in 1919 that was important to us. Paul Wright Contracting is the reason people like me join Angie's List ... to get reliable information in order to engage reliable professionals. I cannot state highly enough how happy we are with our experience. They are skilled, dignified, and professional, to a man. HIRE THIS TEAM!

They did an overall good job Bob Beckett

Brilliant! All went very well. The entire porch roof is redone...including unforseen work. Over a year later and all is still quite well...and will be for years to come. Highly recommend!

Overall we are happy with the quality of the job and the work performed. Bruce the estimator did a very through just in evaluating the roof and making recommendation of what needed to be done. Job took a little longer to get started than anticipated, but this was due to the weather not being very cooperative. Job was completed without too many issues.

Everything went good. This company is the best! The work was excellent, they were on time, everything was explained in detail and we are so happy with them! The clean up was unbelievable. They went above and beyond. I would definitely use them again and recommend them to anyone!

Paul Wright and their team was very thorough, quick, quiet and cleaned up after themselves. They were very attentive to explain everything they were doing, gave a thorough estimate and good followup. All work is guaranteed. I will recommend Paul Wright to my neighbors, family and friends. I am very pleased.

The only problem we had is that they had called to tell me they were coming on a certain day, that they would be there a 8 am. By 10 am I called their office because no one had arrived to do the job. I got "Peggy" (from the Discover commercials) who was less than helpful. A while later I finally got a call telling me a mistake had been made and they would have to reschedule. I spent the morning at home for nothing. After 3 more weeks of waiting we finally got the work done. However, the waiting was due to rain, the hurricane and then our loss of power for 4 days. They came on a Saturday because they wanted to make up for the delay. Afterward we got two calls from their office and then one from the owner checking on our satisfaction with their service. So far the gutters work as they are supposed to and I did have a nice conversation with the owner about how bad he felt about the delay. Outside of the first scheduling screw-up, we are happy with their work and would recommend them to others.

I originally contacted Paul Wright Contracting because I saw their ratings were very good on Angie's List. I needed 2 things done to my home.... new gutters installed with leaf guards and a fix for leaks around sky lights. A nice estimator named Tony showed up fairly quickly and toured my home and sounded rather promising. He left and said he would get back to me in days with some numbers. I waited and waited for an estimate... after 4 calls and a 2 to 3 week period passed by, I finally got someone to get the ball rolling. First, the gutters.... I made it clear that I wanted new gutters WITH leaf guards installed. The price on the proposal came back fairly reasonable ($920) but the description was very vague. It read: Replace gutters only (does not include down spouts and elbows). So I called to ask for more detail on the description before I signed the contract. After more delays and calls I got another proposal - this one reflecting what I had originally asked for: Replace gutters only (does not include down spouts and elbows Price: $828.00 Install Leaf Relief Gutter protection system Price: $720.00. So now the price is $1,548.00 WITH an Angie's discount included. After seeing the price jump over 68% it didn't look as appetizing as it did earlier. I am glad I checked on the vague description before getting the sticker shock. The other issue has to do with my roof.... I recently had a metal roof installed on my home and leaks developed with 2 skylights subsequently. I realize they are not the fault of this roofer so no beef there. I just asked if they could be repaired. I am not sure why it took so long to get an answer but I eventually found out after numerous calls that the owner was not interested in working on it. I would have liked a call with an explanation but never got one until I dug and dug and finally got the reason why they wouldn't work on it. I offered some alternative ideas and Tony promised some calls back and even a return visit.... but for some reason, I am never called back. Trust is a big issue with me... I don't know what kind of work they do... but the early dealings I had lead me to believe it is best to look elsewhere. That's my honest opinion. I am not out to get anyone... I just received an email from Angie's list requesting a review from a member and this is it.

Considering a major storm had blown through are area and I would imagine their call volume was heavy they were very responsive and did their best to set up appointments for the work and estimate. The whole process took about a week and a half. I consider this a very good response time with all the work they had on their plate. Salesperson (Bruce) communicated very well and was very professional. He was a little late for our appointment, but did a good job keeping us up to date when he would be there. Work crew came and fixed our problems with no mess and gave us a written description of what they did. I would highly suggest this company

You pretty much have the whole story. The only do/don't I have is the reminder that the lowest price is not always the best choice. But the work I received for the lower price was not incompetent.

I signed and returned the proposal on 7/8/2011. I didn't hear anything from them for almost a month. Finally, I called them on 8/4 and I got the impression they had forgotten about me. Maybe it was the size of the job. They scheduled me for the following week and work was completed on 8/9/2011. This failure to communicate caused me to lower their overall score. I found no fault with the workmanship. The repairmen were prompt, efficient and cleaned up all debris.

We got three estimates for the work. We chose Paul Wright both because the representative, James Schultz seemed very knowledgeable and competent and because the price was better than the other contractor we were considering. He made suggestions about removing the metal that we had on the roof and the roof looks much better without the metal. The work was done in a timely manner by a competent crew that did not disturb our routine at all. They worked independently in very hot weather and finished the job in less than 2 weeks to thunderstorms and extreme heat. Our house is a 1915 twin so there are several surfaces that had to be covered. They put rubber on all the dormers and shingles on the rest of the roof. They replaced some plywood and re-shingled the porch roof. They protected the roof when they could not work on it.The customer service contact, Cheyenne was very responsive and professional as well. I would definitely use them again if I ever move and need a new roof.

I contacted them and a few days later Tony came to my house. I told him what I wanted, which included installing an attic fan. He told me that a fan wouldn't cool the house due to the existing roof venting, so I dropped that from the list. He climbed his ladder to look at the chimney, took pictures and measurements, and told me he would get me a quote in a couple of days. I had a couple of other roofers come to the house and neither of them climbed up to the chimney to evaluate the problem (water was running down my basement wall in hard, driving rains.) He thought it most likely that the chimney needed re-flashing, although he couldn't guarantee that was the problem. But it was the least costly place to start. He also had a sample of the Leaf Relief gutter cover, as well as a pamphlet, both of which helped me make my choice. The other roofers were selling different kinds of cover, but didn't have samples. The only hitch in the process was the amount of time I waited for the quote, which was about three weeks, and included a couple of phone calls and emails. However, once I received the quote, I returned it with a 25% deposit, and then received a confirmation card. In about a week the work was scheduled. The installers arrived on time. I left once they got started. When I returned home from work, the Leaf Relief was installed neatly and there was no trace of installation materials, the old gutter covers, or any debris. The next step was to wait for rain. Leaf Relief has small holes, providing less surface area for the water to drain compared to the mesh cover I used previously. I researched Leaf Relief and other covers, and decided that the Leaf Relief would probably perform as advertised. However I was concerned about two areas on my roof that have large flow rates during heavy rains. When it finally rained, the water poured off the porch roof rather than flowing into the gutter, as I feared. I took pictures and videos, posted them on the web, and sent a link to Paul Wright Roofing. They came to the house the next day and installed more gutter to direct the flow into the porch roof gutter. It rained a couple of days ago, and the problem is solved. It was great that they were so responsive.

I found Paul Wright on Angie's List, and called them, along with 2 other companies, for an estimate. My first call to them was late at night (around 9pm). I expected to leave a message, but someone answered. I left a message with the woman regarding my problem and contact info. A week later I called again (during normal business hours) since I had not heard back. Cheyanne was very prompt and courteous, and told me Tony would call me back to schedule an estimate. Tony called promptly, and the estimated was given on the date and time scheduled. Our roof is nearing the end of its' life, but has a few years left. Unlike the other companies, Tony did not push getting a whole new roof on me - just gave an estimate for exactly what I wanted - the skylight removed. He called me that same day (in the afternoon) with the estimate cost, and a proposal was received in the mail, in which I accepted. After a few days, I called again to see about scheduling. I was advised the person who schedules had an emergency, and was out of the office. No problem! I was called a few days later, on a Tuesday, and was asked if they would be able to do it that same day. I was thrilled! I arrived home for my lunch break, and the 2 guys there were polite and professional. They continued to work after I left, and when I returned home for the day, it appeared as if they were never there - not one piece of roofing, debris, etc. They also did not give me any hassle in using the 10% Angie's List coupon =) I was more than satisfied with Paul Wright, and will absolutely use them again when our roof needs to be replaced. Despite the small hiccup with the answering service after hours, they were fantastic!

They did very good work, but it was impossible to get a hold of them. It took 9 weeks to get them out here. They didn’t return my calls. They didn’t get back to me. It was weird. Their price was good. I would use them again in the future, but I wasn’t too happy with their customer service.