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Mr Rooter Plumbing of Lehigh Valley

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

Mr. Rooter Plumbing of the Lehigh Valley (an Agentis owned and operated company) has been proudly servicing the Lehigh Valley since 1954. We are a fully insured and licensed business. We offer services such as general plumbing repair and installation, sewer and drain cleaning, hydro-jetting services, water heater repair and replacement, water softer installation, video inspection services, line location technology, complete bathroom and kitchen remodeling, water and sewer line replacement and many more. We have 24 hour / 7 day emergency service at no extra charge for nights, weekends or holidays. We also have a live representative answering the phone 24 hours a day to help assist you. Call us today! Additional DBA: Agentis Plumbing Additional web: http://www.agentisplumbing.com

Business highlights

71 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing repair & installation, drain cleaning, water heaters, water softeners, complete kitchen, bathroom remodeling, video inspection, excavations, water & sewer line replacement.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8395 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
3%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 251-275 of 395 reviews

Marie B.
03/2012
5.0
plumbing
  + -1 more
Work was done quickly and area was neat and clean when finished.
Description of Work: Replaced outdoor faucet and installed shut off valve for it in basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Luis S.
02/2012
5.0
plumbing
  + -1 more
The price was reasonable. They were extremely professional. They leave their workspace very clean when they are finished. I would absolutely use them in the future.
Description of Work: I used Mr. Rooter Plumbing in October 2011. They replaced a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marlene R.
01/2012
5.0
plumbing
  + -1 more
He replaced a sink in my home. I really like this plumbing company and they were recommended off of your list. They were really great. Good service, good people and good professionals, and they made things very convenient for me.
Description of Work: Mr. Rooter of Lehigh Valley came out to my home to repair/replace a sink seven months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Diana F.
01/2012
5.0
plumbing
  + -1 more
I bought a sink from Ikea for my craft room. It has a one piece stainless steel sink and counter. I did not realize when I bought it that the hole for the faucet was not pre-drilled. The old sink had a single bowl and some plastic plumbing. It took several hours for the installation so I think the price was fair. This company has a high rating. I have used them before and I will use them again. The service was professional and the sink looks great.
Description of Work: Installed a new kitchen sink which included reconfiguring the piping for a double sink and cutting an opening in the steel to add the faucet and cutting an opening in the back of the sink for the new and existing plumbing.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$495.29

Ellen S.
01/2012
5.0
plumbing
  + -1 more
Excellent! When I called, the receptionist explained in detail how they work, free estimates and the time frame of 12-4:00, etc, and she was very courteous. They would call when he was on his way, which they did. He gave us an estimate (we used our Angie's List coupon) and also suggested the on/off setting which was exactly what we needed. Excellent workmanship at a good price.
Description of Work: The faucet outside our house was broken, leaving water to come into the dining room when turned on. They not only installed a new faucet but also installed a on/off setting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Edward P.
01/2012
5.0
plumbing, sewer cleaning
  + 0 more
We spent approximately $100 for the job. Everything went fine. It was a kind of mystery as to why we weren’t aware of that second septic tank. They found it and took care of it. We would use them again in the future.
Description of Work: We used the services of Mr Rooter of Lehigh Valley in June/July of 2011. We had a slow running kitchen drain, and they treated all the way down to a septic tank that we didn’t know we had. It turns out we had 2 septic tanks on the property instead of just 1. The conduit supply was running slow, and they were able to take care of it for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

karen S.
01/2012
5.0
drain cleaning, plumbing
  + 0 more
The first call was answered promptly and they had someone out that afternoon. This was GREAT, as I had water backing up my basement drains when I used the washer. They arrived as promised within the time frame, and got to work on a nasty job. The guy was very thorough in his explanations, and gave me the estimate. When completed, I was so satisfied that I set up a day for them to come back and take care of some jobs I had been putting off. He arrived early and got to work. He replaced two shutoffs, put a new laundry tap in, and installed a new shutoff underneath where one was lacking. He also replaced a shutoff on the upstairs toilet. I used a printed-out coupon on the bill he gave me and we were done. Plumbing is never painless, but I would definitely use Mr. Rooter of Lehigh Valley again.
Description of Work: There were a difficult clogs to be cleaned which necessitated removing cleanout caps outside and snaking in different directions. After successful completion of this job, they came back (upon request) to replace some shut-offs which were not working, replaced a laundry sink, and a toilet shut-off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$775

Linda M.
12/2011
5.0
plumbing, sewer cleaning
  + 0 more
Blocked sewer line. John worked diligently to get the problem resolved for us
Description of Work: Prompt response time, courteous service, and reasonable. Thanks John from Mr. Rooter, and to Rose from their office for getting help to us quickly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Christine F.
12/2011
5.0
plumbing
  + -1 more
We were going to replace the toilet anyway, but our tenant kept using the toilet even though her water had been shut off so we called Mr. Rooter to do the job. I talked to a woman and one of the techs and both were very nice and helpful and gave me the pricing over the phone. Since it is a rental property, they told me they would come between 8 and 12 so I asked to be called before they came so I could drive over there. Scott the plumber called me promptly at 9 and met me there shortly thereafter. He was courteous, professional, knowledgable and most importantly did the work well and for the price they said. I would definitely recommend their services to anyone!
Description of Work: Our tenant stopped paying her water bill but kept using the toilet. You can use your imagination from there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$413

James H.
12/2011
5.0
sewer cleaning
  + -1 more
They do exactly what they say they will and charge you what they quote you originally. If there are any changes they inform you so you can decide whether to procede or not. He was very friendly, profession, polite and worked in a timely manner. By the time he left the line was cleared and we are happy with the results.
Description of Work: They cleaned the sewer line to our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Nina M.
11/2011
5.0
plumbing
  + -1 more
They provide a decent value and good service.
Description of Work: They did some work on our toilets two different times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Litsa G.
11/2011
5.0
plumbing
  + -1 more
The same plumber came and fixed the sink drain pipe in a flash. In both cases he asked if I had any discount coupons after he gave me the cost amount for the job, which is the right way to do business in my book. I am very happy with the quality, price and professionalism of Mr Rooter, and would recommend this company to everyone.
Description of Work: John fixed a problem the previous week that another repairman said would cost much more. He offered a repair option that was way cheaper than what I had expected and suggested that I would not need to spend more than that to get the job done. The job was done quickly and well. I decided a week later to ask for yet another appointment to fix a leaky kitchen sink that I was intending to get fixed for a long time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Shelly M.
10/2011
5.0
plumbing
  + -1 more
I did not use this company - i got my names confused
Description of Work: I did not use this company - i got my names confused Shelly Morrow

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$980

Melissa K.
10/2011
5.0
plumbing
  + -1 more
They were great and I would use them again.
Description of Work: I had a plumbing leak and they rebuilt a toliet and fixed some other plumbing issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Matthew S.
09/2011
5.0
drain cleaning
  + -1 more
I noticed the clog in the morning and called them shortly after 7am. Fortunately they had someone in the area already, and they were able to get someone over within about a half hour. The work went well, and I'm very pleased with the service.
Description of Work: They unclogged a toilet. I had a coupon that saved me some money.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Theresa S.
09/2011
5.0
plumbing, water heater repair
  + 0 more
I've used them for probably 15-20 years and I recommend them to everybody. They are excellent. They don't charge any extra to come out at 2 am. They are wonderful. Steven Agentis is his name. They always give a $40 off coupon to use for the next visit. They have standardized pricing. They have replaced my hot water heaters twice. For small things like the toilet, their prices may be a little bit high, but they come out right away and that has a value to me. They also send the same people who I remember and they remember me; that's also a value to me. They are a family run business so they are very family oriented. Their employees have been there for a long time. I will absolutely continue to use them.
Description of Work: I used Mr Rooter to fix a toilet. They have done a lot in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Kathy S.
09/2011
5.0
plumbing
  + -1 more
They are first class all the way. Rose in the office is amazing, techs show up and fix what needs to be. They are clean, quick and professional.
Description of Work: Installed outside faucet. Fixed 2 leaks inside house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Bill V.
08/2011
5.0
plumbing
  + -1 more
All work was performed neatly and flawlessly. My plumber arrived at 9am and departed at 4pm. My house is 110 years old. Last time I attempted similar work myself, I snapped a pipe and had to call an emergency plumber in. I wasn't taking another chance, so I called the plumber in advance this time. My house is a 2-unit, so I can't have the water shut off for extended time. It was worth the money. The price seems a bit high on the surface, but you pay for quality. Mr. Rooter/Agentis was well represented by the gentleman they sent to my house. I will certainly use them again.
Description of Work: I had a bathroom faucet installed, 4 leaking valves repaired, and a running toilet repaired. The cost of the visit did not include the price of the faucet, but it did include other supplies like shut-off valves, nipples, flex hoses, escutcheons, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Joseph P.
08/2011
5.0
plumbing
  + -1 more
Excellent explanation of problem and upfront assessment and cost given.
Description of Work: Assess issue with running toilet, leaking water at base of toilet, and shifting toilet. Pull toilet, replace wax ring, tighten flange, replace toilet, level toilet, chaulk, and adjust interior float valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

lisa M.
08/2011
5.0
plumbing
  + -1 more
He was very nice. He explained a few things and was very helpful. He gave me a senior discount as advertised.
Description of Work: I was having a problem with my water softner. He did a thorough check up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Carl H.
08/2011
5.0
plumbing, water softeners
  + 0 more
Not much to tell, except the plumber was extremely knowledgeable, efficient, pleasant, and cleand up after himself.
Description of Work: Mr. Rooter installed a water softener that I purchased from a home store. They needed to install a water line off the main that comes into the house, place the softener, test the softener and place the drain hose properly. They also took the time to show me the work that was done plus instruct on the operation of the softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Marissa Y.
07/2011
5.0
plumbing
  + -1 more
I called Agentis at 11:30pm after a slow, but steady drip of water inexplicably started in my brand new home earlier that day, but failed to stop after we thought it was an outside hose issue. Staff was pleasant and they had a plumber from their partner company, Mr. Rooter, at my house the next morning. The gentlemen (Brett) not only figured out where the leak stemmed from, but educated me throughout the process (ended up being a pinhole leak at a nearby kitchen pipe's elbow). He also took care of my request to have one of their carpenters come out to the house to repair the resulting damaged window sill below the leak. He fully disclosed the estimate prior to work ($262 for pipe replacement, drainage and corresponding fixture). I ended up spending the extra money for an external thermal tank on my water heater because (as he kindly acquiesed to my sudden request to also lower my hot water tank temp.) he informed me that the new water heater the prior owners recently put in was not up to local code. He didn't pressure the issue at all. He only gave me the price when I asked. This guy also gave me estimates for unrelated things I asked about (water softener and installantion) - without blinking an eye. He also was courteous enough to ask me if I had any coupons and took the Angie's list coupon for $30 off no problem. Very professional and knowledgeable.
Description of Work: Plumber detected location of a water leak; found it was a pinhole link from a kitchen pipe likel;y do to ether a pipe defect or, as he educated me, the result of a acidic material that can cause damage over time if not properly wiped off at time of installation. A section of kitchen pipe was replaced at the elbow/joint of the affected section and corresponding fixture. Water suctioned from pipes to ensure proper installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$415

Connie D.
06/2011
5.0
plumbing
  + -1 more
Mr. Rooter's service person came the day after we called, which was fine because it was not an emergency. The plumber diagnosed the issue and fixed a problem with the toilet and provided us with some consulting on another issue with the tub. We have used this company before and have always been satisfied with their prompt professional service and reasonable pricing.
Description of Work: We had a leak that caused water to come into the downstairs apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Gloria T.
06/2011
5.0
home remodeling
  + -1 more
They were exceedingly good to work with. We were working with a designer from another company, and she coordinated everything. She gave us an idea of how to do it. We sat down with her and the folks from this company, and we worked everything out together. The price was a little high, but they were good.
Description of Work: They remodeled two bathrooms and a powder room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65,000

Salvatore R.
06/2011
1.0
plumbing
  + -1 more
Never responded to any phone calls or any emails. He came to the job site and took a set of plans for an estimate. Five weeks later I phoned the company and he emailed me back saying that there were other estimates before me. I never heard from him again.
Description of Work: None

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Contact information

2678 Butztown Rd, Bethlehem, PA 18017

https://www.mrrooter.com/lehigh-valley/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
PA014730
Trade License Locale
PA
Trade License Authority
Pennsylvania: Home Improvement Contractors
Trade License Expiration
01/10/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Water Filtration and Softening,
Excavating

FAQ

Mr Rooter Plumbing of Lehigh Valley is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Mr Rooter Plumbing of Lehigh Valley accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Mr Rooter Plumbing of Lehigh Valley offers free project estimates.
Yes, Mr Rooter Plumbing of Lehigh Valley offers eco-friendly accreditations.
No, Mr Rooter Plumbing of Lehigh Valley does not offer a senior discount.
Yes, Mr Rooter Plumbing of Lehigh Valley offers emergency services.
Yes, Mr Rooter Plumbing of Lehigh Valley offers warranties.
Mr Rooter Plumbing of Lehigh Valley offers the following services: Plumbing repair & installation, drain cleaning, water heaters, water softeners, complete kitchen, bathroom remodeling, video inspection, excavations, water & sewer line replacement.

Contact information

2678 Butztown Rd, Bethlehem, PA 18017

https://www.mrrooter.com/lehigh-valley/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day