Jacob's Professional Tree & Shrub Care

Our properties were treated with the utmost respect. The jobs were done quickly and clean-up was thorough. These guys don't mess around and they know their stuff!

The work looks awesome! Charlie always does a great job. 100% total clean up, they take care to accommodate your schedule, and I would use again.

The orchard including old apple trees, peach and cherry trees is looking much better! The team was very responsive and took time to discuss our trees and how to care for them. We will have them back next year to prune our orchard.

Everything went well. I used Jacob's on a prior occasion and was very satisfied with their work. My trees needed another pruning and Jacob's was the only logical choice for me. I would definitely use them again when it's pruning time.

Jacob and his crew were first rate. Polite and highly skilled professionals. My property look much better. I was extremely pleased with all aspects of the work. Jacob's is a certified arborist, and his knowledge of trees is outstanding.

They did an expert and efficient job on all aspects of the work. They arrived on time and immediately began. A crane was brought in to help with the removal of the maple and they blocked off the street for safety. The crane could not be placed next to the tree, and many of the branches had to be taken over the wires along the street. It was amazing and a little frightening to watch this being done, but everything was done so well and so professionally and the job was completed without mishap. I expected that some of my flowers and other plantings might not survive the ordeal, but not a one was damaged. They then proceeded to the other work which was also done with expertise and care. The clean-up was excellent also We would definitely recommend Jacob's and in fact plan to have them back in the future.

Within a few days of my initial request, Jacob arrived at my house, thoroughly discussed all aspects of the project and answered all of my questions providing very helpful information. He immediately gave a written estimate on site, itemizing each portion of the project, which allowed me to choose which services I wanted to move forward with immediately and which I might want to delay until a later date. Jacob's crew arrived on time and completed the work efficiently, never taking annoying cigarette or personal phone breaks, and only minimal breaks for water or food. They were totally professional, answered all questions or concerns that I had as the work progressed, and cleaned up all work areas completely. They were also very careful not to damage any of the other plants in my gardens as they worked, which was very important to me. I would highly recommend this service professional.

Contacted us back immediately, came out in days from us calling. They gave the estimate within 48 hours and came when they said they were going to. The company is also very good at cleaning up after themselves.

They were excellent. They raked everything up when they were finished. They left the yard looking a lot nicer than it was.

I was really impressed by the diligence of the work that was done. It seemed so meticulous compared to anything that I could have done myself. It is a truly professional service. Proper safeguards were taken by all workers for themselves as well as the property. The clean-up was magnificent as I had people over the same weekend without anyone being able to tell that a tree service was there the day before. They performed such a great job, nothing looked out of place. The biggest job was trimming/thinning a pear tree, which I was a bit apprehensive about as the tree appeared to be doing fairly well overall. However, after the pruning job they did on that tree, it looks younger and less overbearing. Pruning really is an art because I imagined the tree would appear unusual after a pruning, but you could barely tell unless you look closely. The detail in pruning maintained the beauty of the tree but decreased the overall height and spread by 3-5 feet. I will definitely be using Jacob's tree service for other projects I have planned around my property.

removed dead limbs over 2" thick. carefully lowing pieces to the ground. trimmed the ends of branches to thin canopy to prepare for winter. installed 3 cables to support trunks which are lowering. Will be good for several more years. I asked if they would leave some firewood and he cut it up in pieces and piled it! One man took the time to answer my questions about how long this would last (I've had them here before for this tree). he explained everything they were doing. professional. safe. clean. courteous. Jacob and his guys care about the trees and treat the owners with respect. It's amazing to watch them work.

Prompted, professional, friendly. we will use them again.

Jacob and his crew did a great job taking down our tree. It was very large and quite the task. The tree was taken down quickly and safely. His stump grinder came just a few days later and ground the stump as well as the exposed branches. A few weeks later we were set to begin a landscaping project for the yard. While cleaning away the remaining grindings (some were left behind to fill the gaping hole in our lawn) in order to apply some soil and lime to help reclaim the ground for planting, I discovered some roots that still required some grinding. These roots were missed by the stump grinder merely because our tree was so large, the grinding and shavings covered them, and not due to any bad service on his part. I can't overstate the size of our ex-tree. I called Jacob to see if they could come back and take care of these roots and he had his stump grinder out the very next day! We were very pleased with his service and would use again. In fact, once the ground fully recovers, we are considering planting another tree in the spring. If we do, we'll certainly call Jacob.

They were very professional, very knowledgeable. They did everything I asked them. Actually, the property looked better after they left than when they arrived. The only thing, my wife was a little disappointed in the way they prune one tree, and that might have been a miscommunication between myself and them, but other than that they were great.

Everything went well. Jacob's is not "cheap," but their quality is well worth the price. Their estimate was clear and complete, and they did the work within a very reasonable time frame. Jacob was very careful to keep us informed about changes in the schedule or unexpected issues he encountered. The stump clearing and other clean-up was excellent also.

I cannot say enough good things about Jacob's Professional Tree & Shrub Care. My wife and I have used Jacob several times for tree work at our rental home in Bethlehem, PA. We had researched many tree providers and kept hearing great things about Jacob. Without question, each time he has done work for us we have been very pleased with the ease of contacting Jacob, soliciting estimates, negotiating price, and most of all, we have been very pleased with the high quality of work his team has performed. You can tell that he is a true professional that loves trees and has a lot of experience working on them. Most recently, we asked Jacob to remove five dead or nearly dead pine trees and to grind out the stumps. We told Jacob that our schedule was flexible and Jacob kept us informed of when his team would be on site despite delays brought about by the heavy winter this year. This was particularly helpful given that it is a rental home and we needed to communicate timelines and such with our tenant (which we did every time), particularly since we are out-of-state landlords. Ultimately, the work was done well and the site was cleaned up very nicely. This was confirmed by photos taken by my local contact for the property. Unfortunately, my tenant wrote a review on 4/22/14 that is inaccurate in many ways, which Jacob addresses in his response. While I won't address the tenant's claims or speculate as to why he would say these things, I will say that I disagree strongly with his characterization of Jacob, his team, the quality of work, and his review in general. I'm hopeful that members will not judge Jacob by the review from my tenant as it is definitely not an accurate assessment of my experience as the owner of the property. Without question, if I needed tree work done again, I would call just one number--Jacob's. The quality and value of the work is outstanding and you can rest easy knowing it will be done well the first time.

Prior to coming to work, Jacob met with me and told me which branches would be trimmed back. I knew exactly what he was planning to do. Jacob's team was very efficient in trimming the trees and removing all the branches and leaves from the ground. What sold me on Jacob's is they climb trees and don't need to rely on a lift truck. Since my backyard is very small and there is no way to bring in a truck, I was thrilled to find a company that would be able to trim these very tall trees. They did an excellent job and asked me if I was happy with the work. I suggested removing a few more branches and they were very willing to do as I asked. I highly recommend them and will definitely use them again!

I love jacob's! The quote was right on target, the work performed within the estimated timeframe and the crew showed up right on time in the morning. This is the second year i had them out in the spring to remove dead, damaged tree branches from the winter and trim up a very large sycamore in the backyard to remove branches from near/and over the house. The crew is extremely professional, they didn't use large machinery that could have damage the new lawn and they make sure to clean up above and beyond what they needed to. The yard and patio were spotless. I'll continue to look to jacob's to provide service on my property, and I'd encourage anyone to get a quote from them. Truly a great company that performs a quality service and leaves the work area spotless! Thank you again Jacob's for a great job!

We had talked to Jacob on a Thursday he had called the 1800 PA number and the utility lines were painted on the lawn by Saturday and the job was completed on Wednesday. It only took the the guy that came out to grind the stumps a total of 45 minutes from the time he arrived till the time he had left. When he left you would not even know that he had been there except for the two mounds of dirt and chips. He left the place cleaned and raked up. We would be more than happy to reuse and recommend him to anybody and we have already recommended him to someone else.

This company provided top notch service. The cost was reasonable when compared to other local companies. The trees requiring removal were very close to utility wires but this crew worked around that flawlessly. There was no damage to shrubs growing below the removed trees. Jacob's guys were polite and professional. Due to their attention to detail we had virtually no cleanup after they left. We have used several similar companies over the years but Jacob and his crew were superior to the others by a long shot! The positive grades on this site are very much reflective of the high quality of work you can expect from Jacob's Professional Tree and Shrub Care.

This job was a little more expensive than some of the other reviews here, so i think it should be a little longer too. We recently moved into our home. Our trees were in need of some help after what appears to have been quite some time without it. We had many major broken limbs, and even lost a major limb in some wind before the job was complete. After calling to request an evaluation and quote, Jacob came out to see the property. He took the time to walk the property with me and identify problems. Jacob explained what work needed to be done, how it would be done, and why it was going to be done that way. After we finished, Jacob spent some more time on his own reviewing the work that would need to be done. This experience was the first sign that Jacob took significantly more care in developing quotes than other providers, as he was the only one who did this. A quote was provided in a timely manner, however, it was significantly higher than other providers. I discussed the situation with Jacob. He offered to come back and review the job again, to come up with a more competitively priced quote. By adjusting the scope of the work to be performed, Jacob brought the job within a price we were comfortable with. After a few weeks wait time (which was typical for all quotes we received), Jacob's crew was out here. Workers showed up on time and were always professional. They were quick to fulfil specific requests for handling debris. The job required several days of effort. Though there were a few delays, these were because of inclement weather and diverting the crew for an emergency job. Even so, one of the days they were out here was pretty snowy. Everything looked great when the work was done. Jacob met with me to walk over the property to review the work completed. A few extra items were done at no charge and few minor miscommunications were absorbed by Jacob?s. There were no unpleasant surprises. Jacob was consistently quick to respond to questions and concerns. The work crew was professional and efficient, and performed great work. I appreciate Jacob?s focus on safety and quality work. About the price. Jacob himself points out that while he tries to provide competitive prices, ultimately he?s may be more expensive than some other companies. While their prices were higher, the quality of the work is excellent. Now, seeing the completed job, I?d absolutely agree, while you may pay more, the value of the work provided is clearly excellent. I?m very happy with the result.

A tree was recently partially removed by the city, and we were required to have the remainder of the tree taken down, the stump ground, and a new tree planted. The city required you to use one of their approved/licensed vendors. During October and November, I called many on the approved list and requested quotes. If any offered any substantially different services, they did not specify so in their estimates, so one must assume they perform about the same service. At the time of requesting the quote, I also requested that the representative call ahead so I might meet with them. While Jacob's was responsive in being quick in quoting, they did not call ahead, and nor do I know the name of the person who came or wrote the quote. Unfortunately, that quote was the highest or second highest received from 5 different vendors, so we will not be using their service. Their quote was $1950 or $1850 (depending on if the tree was guaranteed for a year, $100 extra) and the best quote received was $900 so Jacob's price was more than twice as much, and out of line for this job. I am now adding the following in response to the vendor comments: Jacob is correct that he had initially indicated he himself would be visiting. His quote itself was unsigned and had no indication of who submitted it, so I was not positive of who had visited and estimated. My request for a call ahead was not made in my initial contact with the firm via their website which is extensively quoted by him, but shortly after the company replied. It was done via an email on November 7th which read: "Thank you, Jacob. If you can call ahead, it'd be extra appreciated. I'd like to meet you, and would like to be around."

He stated that he would be here around 8:30 a.m. and was here at 8:30. Before he started he asked if I wanted to move my SUV from the garage because his bucket truck would be blocking my access. I declined. He went over the job with me one more time before starting and then went to work. When he was finished he cleaned up all the debris, used a blower to clean off the driveway and sidewalks. He even cleaned the street where the chipper was operating. Compared to the last tree service I had utilized, he is far superior in both work done and clean up. I will be using him again in late March, 2014 to do similar work on the trees in my back yard.

Jacob is by far the best to tree trimmer/pruner that I have ever had. He was extremely polite, considerate and consultative throughout the entire process. He listened in detail to what I wanted done, then partway through the project, again consulted with me regarding finer details. He is extremely professional and competent.

Great work. Were on time, professional, introduced themselves and did a quick, efficient job. Cleaned up site better than when they started