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Air Professionals Inc

Heating and Air Conditioning, Air Duct Cleaning

About us

Heating and Air Conditioning. Full service provider for residential and commercial service and installation with state of the art equipment.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Residential, commercial & industrial gas, oil & propane systems, heat pumps, a/c systems, boilers, Geo-Thermal systems, central air systems, humidifier & indoor air quality & radiant heating.

Services we don't offer

Attic Roof Fans

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.519 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
5%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.4
value
4.3
professionalism
4.5
responsiveness
4.6
punctuality
4.7
Showing 1-19 of 19 reviews

Svetlana D.
12/2018
5.0
heating & air conditioning/hvac
  + -1 more
Kemp(technician) arrived as promised. Was very friendly and professional. The repair was covered by warranty. Love this company, because all people are very friendly, responsive and professional. Price is not cheap, but I think it’s worth it.
Description of Work: One of my furnaces stopped working, so I called for service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joel B.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Swimmingly. Two installers showed up early. It was a rainy day and they put down tarps to cover the floor because they would be in and out. Also put a tent over at the outside unit to keep that relatively dry. Did a wonderful job on the installation, explained what needed explanation and cleaned up completely. Both installers were professional and knew their business. They finished the job in less time than expected.
Description of Work: Replaced a heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeremy L.
06/2017
1.0
heating & air conditioning/hvac
  + -1 more
Did a bandaid fix and did not fix the underlying issue.
Description of Work: AC/Heating Unit Repair

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Mark S.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
The call was scheduled on very short notice. They basically came out the next business day. The technician, Karl, was friendly and professional. He completed the job and answered all of my questions. I have always been pleased with Air Professionals. They are very responsive.
Description of Work: Air Professionals service my oil boiler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Chris B.
05/2017
1.0
heating & air conditioning/hvac
  + -1 more
This company has been consistently poor in its capabilities and why I did not move away from them sooner is my fault, I will never let them near my home again. I would strongly advise no-one ever using this company. My experience has been built up from about 10 years of poor capabilities.
Description of Work: I have struggled with this company for 10 years, my fault I know, for several years I had issues with my boiler, after maybe 30 visits and costing me in the hundreds of dollars, they finally figured out the problem, my boiler was in metric and not imperial measurements and then it was finally fixed (or should I say fixed from them setting incorrectly from the original service visit, and they installed the system originally!!) , this took them about 5 years to figure out with my heating going out/no hot water every few months. I stuck by them but the final straw has come recently when they came to inspect my air conditioning unit, they said it was on its last legs drawing 19A and needed a whole new system. In addition they shut the system down as my wife was out, we rang to have the system put back up and they "forgot" to do it, 2 days later when we rang again they came and put the system back on line. Not trusting this company I got a second opinion and low and behold the system is apparently working great drawing only 12A. In addition in a previous aircon maintenance my system had an issue in the roof that they said was coincidence after their visit, I am sure this was not coincidence but poor workmanship which caused leaks into my home.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0


Lisa T.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
They stand behind their work, have quick response, courteous, professional and efficient.
Description of Work: They serviced the boiler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lisa T.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
They are very good and very reliable.
Description of Work: I used Air Professionals for a minor repair on my air conditioner.
Rating CategoryRating out of 5
Yes, I recommend this pro

William M.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: An appointment was easily made and the service rep called ahead and was on time. He provided the seasonal checkup inside and outside and was polite and effecient. The charge was as discussed at the time of the reservation.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mark S.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
I called Air Professionals at 8am (in January) because my oil boiler was not working at all. The technician, Edwin, arrived before noon. He diagnosed the problem ? it was a faulty control unit. Edwin reviewed my options with me, and I settled on a refurbished control unit with a two year warranty. He went out, got the unit, and came back an installed it. He answered all of my questions in a polite and friendly manner. Everything is working fine now. Great job!
Description of Work: Replaced control unit on oil boiler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Patrick S.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
The job went very smoothly. The 2 men who worked showed up on time and worked diligently. They took great care to not ruin any furniture/floors. The job took 1 1/2 days and they left the house spotless. I've had the system working for about a month now and it works perfectly. Highly recommended and would use again.
Description of Work: Installed new central air conditioning system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Joan M.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
I have had a service contract with them for over 15 years. They are prompt, efficient, and friendly. They are also competent. They meet and exceed my expectations. They service the unit yearly. Whenever I have a problem they come right out. I have never been disappointed with them.
Description of Work: They repaired my heating unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Shelly G.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
Overall, the experience was great.
Description of Work: Our gas boiler was running continuously and was not reading our thermostat. I called Fritch and they were able to send someone out the next day. The office called me beforehand to let me know when he was coming. The guy was very nice and knowledgeable. He diagnosed our issue quickly. He installed a new thermal fuse, reset our thermostat switches and fixed the wiring on our thermostat. I will definitely use this company in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Joan M.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are extremely efficient and trustworthy. I have used them nearly fifteen years. If there is any problem, I can call, and they come out within a couple of hours. They are awesome.
Description of Work: I have a service contract with them and use them annually.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David S.
07/2010
5.0
heating & air conditioning/hvac
  + -1 more
They didn't have to check on the warranty information. We wouldn't have known if it was still under warranty. They could have charged us for all the parts. But instead we only paid for labor and all the parts were in stock so the motor was replaced the same day, actually only took a few hours.
Description of Work: We just purchased our home a few moths ago. As soon as we began using the air conditioniong the unit stopped working. Called them and they showed up the next day. They had to replace the A/C compressor motor. Reviewed original purchase information and checked for warranty. Found that it was still under warranty and only had to pay for labor. Very satisfied with service and professionalism so far.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Marc P.
12/2009
4.0
heating & air conditioning/hvac
  + -1 more
They were the only company that got back to me with a price. Everything got worked out the way that it was supposed to and it was in a timely manner.
Description of Work: Air Professionals replaced a coil in my air conditioning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Kristine R.
06/2009
5.0
heating & air conditioning/hvac
  + -1 more
pretty well
Description of Work: The air conditioner in the attic had an out of code and broken pipe that left a wet spot on the hall celling. Air Professionals came, located the problem, gave me an estimate, then came the next day and fixed it in about an hour. The diagnosis fee was $85.00, added to the repair price of $ 160.23. That's a lot for a broken pipe. I would call them again just because Jim was so personable and professional.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245.23

Matt P.
10/2008
5.0
heating & air conditioning/hvac
  + -1 more
This went very well. We were very surprised that they did not try to sell us extra services and that the quote that they gave on the phone was exactly how much it cost. He even showed me how to fix one of the stuck air vents next time myself.
Description of Work: They came to do a tune up of the air conditioner. They went up into the attic, checked the vent and motor outside.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

ROBERT J H.
04/2008
5.0
heating & air conditioning/hvac
  + -1 more
They promised that they would complete the work in one day. They showed up at 8:00 AM and were done by 3:00 PM. Two minor issues were addressed and corrected early the next morning in less than one hour. It's refreshing to find this reliability and professionalism in contractors these days.
Description of Work: Removed and disposed of my 40 year old, oil fired, hot air furnace and replaced with new unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Shannon S.
03/2008
5.0
heating & air conditioning/hvac
  + -1 more
We were happy overall. They arrived on time, worked hard, though it was messy. There was soot all over the house by the end. The next day we noticed an oil smell, they came that day and took care of it.
Description of Work: Serviced an old furnace and then replaced it with a new model.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

    Contact information

    705 Jennings St, Bethlehem, PA 18017

    http://www.airprofessionals.com

    Service hours

    Monday:
    7:00 AM - 4:30 PM
    Tuesday:
    7:00 AM - 4:30 PM
    Wednesday:
    7:00 AM - 4:30 PM
    Thursday:
    7:00 AM - 4:30 PM
    Friday:
    7:00 AM - 4:30 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Air Duct Cleaning

    FAQ

    Air Professionals Inc is currently rated 4.5 overall out of 5.

    Monday: 7:00 AM - 4:30 PM

    Tuesday: 7:00 AM - 4:30 PM

    Wednesday: 7:00 AM - 4:30 PM

    Thursday: 7:00 AM - 4:30 PM

    Friday: 7:00 AM - 4:30 PM

    Air Professionals Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Air Professionals Inc offers free project estimates.
    No, Air Professionals Inc does not offer eco-friendly accreditations.
    No, Air Professionals Inc does not offer a senior discount.
    Yes, Air Professionals Inc offers emergency services.
    No, Air Professionals Inc does not offer warranties.
    Air Professionals Inc offers the following services: Residential, commercial & industrial gas, oil & propane systems, heat pumps, a/c systems, boilers, Geo-Thermal systems, central air systems, humidifier & indoor air quality & radiant heating.
    Attic Roof Fans

    Contact information

    705 Jennings St, Bethlehem, PA 18017

    http://www.airprofessionals.com

    Service hours

    Monday:
    7:00 AM - 4:30 PM
    Tuesday:
    7:00 AM - 4:30 PM
    Wednesday:
    7:00 AM - 4:30 PM
    Thursday:
    7:00 AM - 4:30 PM
    Friday:
    7:00 AM - 4:30 PM