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Kitchens By Dial

Cabinet Making, Kitchen and Bath Remodeling, Cabinet Refacing and Refinishing,

About us

Kitchens By Dial has been solving homeowners' kitchen problems since 1980. In 28 years, Dial has become known for quality products, affordable pricing, and honest evaluation of kitchen problems, as verified by thousands of satisfied customers. Dial simplifies most kitchen problems in layman terms. Additional phone #: 1-800-255-4732 Comparing apples to apples, we offer very competitive pricing. We custom make our own wood cabinets or reface existing cabinets with add-ons to save you money. We do the complete job to finish your expectations in a quality and affordable way. Free estimates as always.

Business highlights

44 years of trusted experience
Emergency Services Offered

Services we offer

Area's Best Pricing - Quality You Can Afford! Custom Made Cabinets & Re-facing, Remodeling – Kitchens & Bathrooms – Electrical, Lighting, Flooring, Ceramic Tiles, Plumbing, Wall Removal.

Services we don't offer

Cabinet Refinishing.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available

Photos of past projects

Reviews

4.737 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
3%
3
5%
2
8%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 37 reviews

Davina D.
07/2024
3.0
home remodeling
  + -1 more
I had concerns and issues I wanted addressed on last 2 days of work, but was ignored and dismissed. Will need to hire someone else to address those issues. Get several estimates..we should have.
Description of Work: Kitchen cabinets countertops plumbing

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0


Jeff M.
04/2022
5.0
custom cabinets, cabinet refacing
  + 0 more
Wonderful! Tony was helpful in selecting product. He helped us decide what would look good with our counter top. He did not pressure us to make a decision immediately. The workers worked continuously and meticulously and saw to it that at the end of each day everything was cleaned up.
Description of Work: Refacing kitchen cabinets and constructing of a couple cabinets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Virginia R.
07/2021
5.0
custom cabinets, countertops
  + 0 more
I am so happy that I used Dial Kitchens although I am rather late in reviewing . My work was done in April 2021. The owner was very help in suggesting various options for new cabinets as well as color options etc. The 2 men who installed were very prompt, worked continuously and were extremely professional. I am so happy with the work that was done. The entire process was seamless for me--I have heard horror stories from consumers dealing with larger contractors so I am quite relieved I had such a good experience and feel confident in recommending Kitchens by Dial to friends and colleagues.
Description of Work: New cabinets, counter and splashboard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marlene E.
03/2021
5.0
custom cabinets
  + -1 more
Wonderful, very professional, exactly what I wanted.
Description of Work: Kitchen refaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Nancy D.
12/2020
5.0
custom cabinets, cabinet refacing
  + 0 more
Amazing work,. Refacing looks like brand new cabinets. High quality products too. Tony, Blaze & Rodney did great work start to finish. Great prices. Love my kitchen. Clean & great service
Description of Work: Refacing looks like custom kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

gregg M.
05/2020
5.0
custom cabinets, home remodeling, cabinet refacing
  + 1 more
My wife and I are over the top happy with the work that Dial and owner Tony James and his installers did refacing our 33 year old kitchen. Tony has to be the most honest contractor i've ever worked with. It looks beautiful and is worth every penny that we paid. Dial refaced my daughters home approx 2 years ago and we new then that we wanted them to also do our house. if your in the market for any kitchen or bath remodeling don't waste your time pricing with anyone else because you won't find people any better then at Dial and Tony James. Beautiful job.
Description of Work: Complete kitchen refacing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bernie C.
02/2020
5.0
custom cabinets, countertops, home remodeling, cabinet refacing
  + 2 more
Was very pleased dealing with Tony and his team. We received multiple compliments already on the job they did and I would recommend Kitchens by Dial to anyone. They completed the job ahead of schedule and I asked for a few small modifications and Tony was able to accommodate without questions.
Description of Work: Renovated our kitchen with partial refaced cabinets and partial new cabinets along with new granite

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23,000

Cynthia Y.
01/2020
5.0
countertops, cabinet refacing
  + 0 more
I had such a positive overall experience with Kitchens by Dial. It was nice to be able to see actual products in the showroom prior to making decisions. Tony James and his crew, Rodney and Blaise, were professional from start to finish. They worked on my kitchen without interruption from other jobs and their attention to detail earned my respect. The transformation of the kitchen was pretty amazing and was done in a little over a week. Materials were of excellent quality. I highly recommend them for refacing. Lastly, they were incredibly kind to my three dogs who waited expectantly every day for Tony to give them a treat.
Description of Work: Kitchen cabinet refacing and countertop replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim J.
06/2019
5.0
custom cabinets, countertops, plumbing, home remodeling, cabinet refacing
  + 3 more
Tony and his crew were excellent. His initial planning meeting at his showroom and suggestions by himself and Fred were excellent -- color combinations excellent and large styles and materials to choose from. Written contract detailed and payment plan spelled out. Price was much better than other installers. Always punctual and did what they said when they said it. Cabinets and workmanship high quality, installation first rate, and kept to the time schedule they initially told us. A really pleasant experience dealing with his workers and Tony. Highly recommend, we cannot believe anyone could do better than Kitchens by Dial. We will be looking to them to add a wet bar and other work in the future.
Description of Work: Remodeled Kitchen, resurfaced cabinets, built new cabinets, draws and doors, new quartz countertop and Corian backsplash, installed sink, faucet and garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Berneta G.
06/2019
5.0
custom cabinets, countertops, woodworking, home remodeling
  + 2 more
We cannot give enough praise to Tony James and his carpenters. Very fair price. The craftsmanship was beyond our expectations. The carpenters were on time. They worked hard. Tony was a delight to work. He is honest and had great attention to detail. Highly recommended.
Description of Work: Kitchen cabinets and pantry

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Bonny G.
05/2019
5.0
woodworking
  + -1 more
It was wonderful! no issues perfect, the process was easy, it was done exactly on the time they said it would be done. Overall completely satisfied.
Description of Work: It was a new kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michele O.
05/2019
5.0
custom cabinets, countertops, home remodeling, cabinet refacing
  + 2 more
Very professional, on time, and quality workmanship. Am so pleased with my kitchen. I am handicapped and needed them to change the configuration of my kitchen for easier access. Tony came up with the perfect plan. I was impressed that they stayed on the time line as promised. They cleaned up every night before leaving and did an excellent job. Everyone who has seen the new kitchen is impressed. Would definitely hire them again
Description of Work: Refaced kitchen cabinets, built some new ones, countertop and sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21,000

john C.
05/2019
5.0
custom cabinets, cabinet refacing
  + 0 more
From start to finish we were very pleased with all the work we had done. The kitchen was cleaned everyday after the days work was done. The installers were terrific very nice, professional and took great care our home. They even let the dog out!! :) The owner was very knowledgeable as well as the estimator who came out first too. They explained everything and had a showroom so that we could actually see the product we wanted. Great Job and Well Done!
Description of Work: Refaced the kitchen cabinets and built a new wall cabinet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Howard F.
05/2019
5.0
countertops, electrician, lighting, plumbing, woodworking, cabinet refacing
  + 4 more
Very professional approach with attention to detail. Workers were skilled in their craft and easy to work with. Very proud of the end product.
Description of Work: Kitchen cabinet refacing, new counter top and sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$11,000

Jeanne M.
05/2019
5.0
cabinet refacing
  + -1 more
Outstanding work! Tony is a professional and very reasonable. Redid our kitchens at 2 houses. Beautiful work both times. Highly recommended!
Description of Work: Kitchen Cabinet Refacing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angela A.
05/2019
5.0
countertops, home remodeling, cabinet refacing
  + 1 more
Kitchens by Dial did an excellent job in our kitchen. We had our cabinets refaced and granite countertops put in. Our kitchen looks brand new. Tony and his crew did a wonderful job from start to finish. His men were very neat and cleaned after each day of work. We receive many compliments on our kitchen and we could not be happier. If you are interested in having your kitchen cabinets refaced, call Tony first. We highly recommend Kitchens by Dial.
Description of Work: Cabinet refacing and countertops

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Tina C.
05/2019
5.0
countertops, woodworking, cabinet refacing
  + 1 more
I could not be HAPPIER with my new kitchen from Kitchen's by Dial. Everything Tony said they would do was completed. With Kitchen's by Dial, you don't get a sales pitch, you get a beautiful kitchen. The attention to the details was outstanding. Drop clothes were used on the steps and other areas of the house to protect the carpeting. The cabinets were refaced to perfection. The new cabinet built specifically for an odd space in the kitchen, is not only beautiful, but now I have so much more storage space . A pantry door was created to replace an old unattractive bi-fold door, now I have doors which match my cabinets, bigger shelves, I also a new slide out bottom shelf. My trash can was always in my way, now the waste can is housed under my sink and slides in and out with ease, no more running into the trash can. The craftsmen were courteous, paid attention to detail and extremely neat. Everyday before leaving, they would clean up the area and made sure there wasn't excess dirt or materials in the way. If you want quality cabinets at a reasonable price, this is the place to go.
Description of Work: Kitchen Remodel/ Resurface cabinets, built new cabinets, counter top, sick, and garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Tom Q.
07/2018
4.0
custom cabinets, cabinet refacing
  + 0 more
Tony the owner was very knowledgeable. The installation staff were great. The installation took longer than expected due to measurement errors and staining. Several of the doors were stained and were not up to standards so tony decided to order new doors and finish those. The final look of the new and refaced cabinets are outstanding.
Description of Work: New cabinets and cabinet refacing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$14,500

ROBERT M.
09/2017
5.0
custom cabinets, countertops, electrician, home remodeling
  + 2 more
excellent. tony and fred and their installation crew were all most helpful, very easy to work with, and did a superb installation. we couldn't be happier with both the cabinets and the overall quality of this company. we highly recommend them.
Description of Work: we had a new kitchen installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol K.
09/2017
5.0
custom cabinets, countertops, electrician, lighting, cabinet refacing
  + 3 more
It went very well. Everyone was nice & friendly. They showed up on time, worked non stop, took a short lunch break & got right back to work. They cleaned up at the end of the day. The delivery of the countertops, the cabinetry & the electrical work all flowed seamlessly.
Description of Work: We got new cabinets, removed the bulkheads, new countertops, added an island, new lighting & a fresh coat of paint.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet R.
09/2017
5.0
home remodeling
  + -1 more
It went fabulous. They were timely and professional. They were respectful of my home and considerate. The craftsmanship was phenomenal.
Description of Work: Refinished cabinets and replaced counter tops and sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dolores M.
09/2017
5.0
home remodeling
  + -1 more
The services went very very well. They were prompt, cleaned up after the services, and were careful with the items in my home by placing covers on them. I could not be more satisfied. I wold recommend to anyone.
Description of Work: refaced kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,200

Terry M.
09/2017
5.0
custom cabinets, home remodeling, cabinet refacing
  + 1 more
It went very well. Its beautiful. We were very happy. The staff is very professional; the workers were very neat. They always cleaned up and were very organized. They were very focused and respectful.
Description of Work: They refaced 7 of our cabinets and replaced 5 of them and installed a new countertop and sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jessica P.
04/2017
2.0
custom cabinets
  + -1 more
How did it go? Well, it barely went anywhere. Tony, the owner spent all of five minutes at my home before it became extremely awkward. He wanted to know who else was coming from the home show and when I told him we had an appointment with one other contact from the home show five days after his, he became extremely unprofessional. Ranting that his services cannot be compared to what he assumed was a contractor and that we will never get quality. I then spent about one minute passively arguing that I understood what he was saying and went on to remind him that we want to use any materials already in the kitchen and they said that was an option at the home show, which had my husband and I VERY interested in working with them. Unfortunately, we were at a home show and he was not the first person we had talked to that day. Before we came to their booth we already had something else scheduled. He was never going to be in a bidding war with us, we were ready to go with them based on the fact that they handmade their own products and were willing to use our existing cabinets. But he became prideful and unwilling to even hear that the moment he realized we were from the home show. The ONLY reason I leave this review is because he clearly states on his website as well as the flyers being passed out at the home show that he is the best choice against these companies who are stretching the truth but he refused to even speak with us when he realized we had stopped at another booth that day. If he felt so strongly they he was the better choice why wouldn't he have taken a moment to see that we were agreeing with that?! The only reason I am giving this a D and not and F would be Fred. The contact from the home show. He is just so pleasant and made us feel great about setting up an appointment before Tony came in. Extremely disappointed. IF you want to have them come out DO NOT let them know you are looking at any other option.
Description of Work: Came for a consultation following the home show this past March.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
3.0
punctuality
5.0


Response from Kitchens By Dial
I"m not very happy about this review , I really do not remember this appointment , but i really do not rant with any customers. I'm sure this has another story to it ( possibly) i may not have been interested in the job, and this made them upset, I'm sorry this home show lead did not work out for them . We have done thousands of jobs over the years , i wish that we could be perfect , we will continue to have the best relation with our future customers we can. Tony James Owner

Nancy B.
01/2017
2.0
custom cabinets, countertops, plumbing, woodworking, home remodeling, cabinet refacing
  + 4 more
Still waiting after 3 years for new window sill. New toilet is still sitting in my hallway and the kitchen faucet has broken once and fixed and now broken again.
Description of Work: Kitchen reface, new kitchen cupboard and new bathroom sink vanity, new cupboard over commode and new commode.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from Kitchens By Dial
This a none valid excuse , i personally finished this customers kitchen and counters, she signed off satisfied, and paid me. She had a sub contractor do her bath toilet, not Dial and that was her deal and problem. She ruined her counter top with water and claimed it was defective , also damaged her sink bowl and claimed it was damaged when put in. This is sad but customer has no complaint with Dial on Work that was done by Us. Vangura reps looked at job and agreed to her miss use of top and bowl. Tony James Owner
    • 1(current)
    • 2

Contact information

5825 Library Rd, Bethel Park, PA 15102

http://www.kitchensbydial.com

Licensing

Insured

Licensed*

Trade License Number
003640

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Cabinet Making,
Kitchen and Bath Remodeling,
Cabinet Refacing and Refinishing,
Countertops and Backsplashes,
Finished Carpentry and Woodworking,
Plumbing,
Electrical,
General Remodeling,
Lighting,
Flooring Sales and Installation,
Ceramic Tile,
Windows

FAQ

Kitchens By Dial is currently rated 4.7 overall out of 5.
Kitchens By Dial accepts the following forms of payment: Check,Financing Available
Yes, Kitchens By Dial offers free project estimates.
Yes, Kitchens By Dial offers eco-friendly accreditations.
No, Kitchens By Dial does not offer a senior discount.
Yes, Kitchens By Dial offers emergency services.
Yes, Kitchens By Dial offers warranties.
Kitchens By Dial offers the following services: Area's Best Pricing - Quality You Can Afford! Custom Made Cabinets & Re-facing, Remodeling – Kitchens & Bathrooms – Electrical, Lighting, Flooring, Ceramic Tiles, Plumbing, Wall Removal.
Cabinet Refinishing.

Contact information

5825 Library Rd, Bethel Park, PA 15102

http://www.kitchensbydial.com