Clark Renovations Inc

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The company was Excellent!

See above.

The price they quoted me was $47000. They were very thorough and the quote itself was very well written and very comprehensive. They were good for the quality of work from what I saw, but they were way over priced for my budget.

They pay close attention to detail. They were very coscientious about the work in the house. Everything was very clean when we came home. We had very good service when selecting items in the showroom. They were very helpful when we were having to make choices about what things we wanted.

The job was excellent and was very satisfied with the result. This is an established family-run local business that's been operating for many years. Chris, our consultant on the job, was very low key, listened to our concerns, and made appropriate recommendations. Their pricing was fair and comparable to other estimates. The workers were all professional, showed up when expected, and cleaned up daily.

They did a great job. They were professional and ontime. The bathrooms look great and I would use them again.

Asked for a bid for complete kitchen remodel and additional work in September and received bid. At the time I made it clear I was soliciting bids from several contractors and declined a complete design until job had been awarded. The bid I received was substantially higher than I expected and didn't include all work I had requested. Because I was told work would be ongoing during the holidays we decided to wait until 2010. In the interim we completed some of the work and decided to reduce the scope of the kitchen project. In the spring I e-mailed Clark to ask for a revised bid to reflect the project as it had changed, and received no response. I had told him that I had a "Home Depot" kitchen plan I wanted to use preliminarily for bid so I could compare bids "apples to apples." (He had offered earlier to provide a plan and I had declined because I didn't want him to put that much work into the job until I hired him.) I received no response to my e-mail. I finally called and the secretary told me that they were aware of my e-mail but "that's not how we do it." I clarified my intention, that if I hired Clark I would use their plan and their cabinets, I was just trying to use the same plan for all bidders, preliminarily. She told me that they give a plan and a bid and it's "take it or leave it." Apparently they weren't interested in renovating to my specifications, and she said they aren't interested in giving me a bid if other contractors were also bidding to do the job. ("We aren't going to get into a bidding war.") I was surprised to hear that! Who would hire the first contractor they talked to without talking to other contractors about a major renovation? I think this, and their failure to communicate this to me initially or to answer my e-mail, is unprofessional and would not hire them.

They completely gutted my bathroom and did a terrific job! The job they did with the windows was wonderful as well. They are a very good, very reputable company. I would call them for anything!

They were professional and prompt. They were neat and put down a walkway of plastic. They did a good job and finished the work quickly. They had to carry large pieces of glass and frames, so they dinged the wall and one part of the ceiling. They acknowledged and accepted their mistake. They made some attempts to fix it, but could not do it. My overall experience with them was good.

All this work was done in about 8 weeks. It's all beautiful, roomier, and more functional. Although it seemed more expensive than using a smaller company of one or two contractors working for themselves, and we were required to get the tile and plumbing fixtures through Clark, the products and work were top-notch. It was a pleasure to come home every day and see their progress. We're confident that the work was done really well, and will last for years. Chris Clark and the work crew were professional, punctual, polite, forthcoming in discussing all issues, options, and requirements; all work was carefully detailed on paper.

JOB DONE EFFICIENTLY AND PROMPTLY WITHIN BUDGET. FOLLOW-UP SERVICE CALLS AT NO COST.