Beverly Services

They were very professional and helpful throughout this process and did not try and upsell us from the service that we purchased. We did ask them to do some additional work in determining load capacities and load use in each panel which was in addition to the package that we bought. We were very pleased at what they accomplished. They did order the additional surge protector for the remaining panel as they did not have one and that took some time to get it. We finally called them after a few weeks and the first time it hadn't still arrived but the second time we called, a week later, it had come in but they hadn't called us to reschedule and get it in. A very minor point which is why the B on responsiveness but I am still very much pleased with their work. We will definitely use them again.

They were professional and their price was reasonable. They were good to deal with.

He found the problem fairy quickly. They put in some new freon and the system is performing better.

Failed to stand behind their work!

It went well with them. I looked them up on Angie's List and I'd seen their trucks around a lot.

Great service, very professional and efficient. Highly recommended.

I thought they did a great job! The gentleman's name was Jeff, he was really professional, he helped us out and gave us a lot of good suggestions.

Our A/C was out during some very hot weather. They came out same day which was great ($80 trip charge), but had to order a part. While the service tech was professional, it was a quick fix.... with a huge bill! After we hearing other estimates we realized we were greatly OVERCHARGED. I called to discuss and they insisted they stand by their prices and that they should of actually charged us an additional fee for them to come back out and fix it. Really feel we were taken advantage of since we were in an emergency situation w/o air during very hot time. DO NOT RECOMMEND.

Excellent!!! Very professional.

He could have easily put in a new motor, as the one in the furnace was seized up. However, he spent a few minutes freeing it up and oiling it and it's been working fine ever since. The motor actually was not working, but the tech knew that particular model could be oiled even though it was made as a throwaway version. So, bottom line, he saved me a few hundred dollars over the cost of a new one. That's something you don't see everyday. A previous company had looked at the same motor and told me it would cost $1200 to fix. I won't mention their name here, but I'm very glad I got the second opinion and had Beverly Services out.

Called to make appointment, left message. They called a little later to set up appointment. I was not asked anything other than to verify I was calling about air conditioner. I was not asked make/model,etc. I asked about the discount and was told to pay for it online, which I did. When repairman came, he asked if I made appointment about window unit he could see at front of house. I said yes. I was then told they didn't service window units. I told repairman that I wasn't asked what kind of a/c it was and that their web sight did not specify that they didn't work on window units and what was I supposed to do now. He said he didn't know. Then said they cared a lot about their Angie's List rating and he would look at it. Repairman came into house and plugged unit in, turned it on, and heard it squeal. Called the office to ask why he was sent for window unit since they didn't work on them. He also said I probably got a new hire that didn't remember they didn't do window units. Repairman never took a tool to the unit and made no attempt to open it at any time to even check about the fanbelt or motor. He told me that it would cost more to fix unit than to buy a new one. Said that office person would talk to owner and get back to me next day. Got call about 24 hours later saying they called everywhere looking for parts but was told unit was obsolete and couldn't get parts. I asked for my $59 back and was told she would check with owner. Office person called back and said the $59 was for diagnostic and repairman did that. Repairman did no such thing!!! How can you do a diagnostic without even opening the unit? Office person stated that I paid Angie's List so I had to try and get my money back from them.

They were way more expensive than anybody else that I talked to. They also did not tell me about the $750 federal rebate which the other guy told me about and when I called them back to ask them why, he said he didn't think it was in effect anymore. So I was not impressed with Beverly whatsoever.

All the work was performed to satisfaction. The only thing that I did not like was the $45 fee just for showing up.

Beverly Services did good. They did a good job. They came on time and didn't have any problem.

I was satisfied with them. I felt he was very thorough. He explained a lot. I wanted him to do a water dye test on the down spouts. He went and checked all around everywhere. I live in a townhouse and they have a drainage/sewer down further and he walked way down and checked that. I was very satisfied.

Beverly Services were excellent. I would definitely use them again. I just needed an air-conditioning check up, they changed everything out and there was just the basic charge, they didn't find anything wrong. He cleaned outside, the unit, he had to wash that down inside out, we didn't do that for like six years, we just left that, so he put in a new filter so I thought that it was very reasonable. They were very prompt, when they said they were coming, the gentleman that was here, he is very nice, very quick and they are very professional.

We couldn't be happier with Beverly. An appointment was set up for the day following initial contact and two days later we had a new air conditioner installed. They relocated the unit for improved performance, completed the job in the evenings, fixed an issue with our furnace exhaust pipe (it wasn't sealed), and corrected an initial billing mistake in our favor. They were professional and the new unit works great. We would recommend them to others without hesitation.

I went online and placed a service call on Saturday evening and the technician showed up on 8 o’clock Monday morning. He diagnosed the problem and solved it right away. He was very efficient and provided good service at a reasonable price.

Very Professional. Listens and accomodates. She will use whatever pressure you need. I have intense pain in my neck and shoulders (arthritis, no cartilage, bone spur). I asked her to spend the entire time in that area, and then customized the message with the pressure needed. She sets everything up, with everything a spa has (sheets, choice of oils, music, etc.) She responds if you want to talk, but otherwise she is just concentrating on what she is doing. She does not allow any help lugging the equipment. What is there not to like? Convenience, price (I am sorry, the amount is not acurate - I procrastinated over a year to evaluate. Date and amount are guesses, plus I had a groupon), service,and a perfect message. USE HER!

I didn't really like what they did. Their estimate was way over way it should have been and I ended up doing the work myself. Well, they did what they had to do.

Everything was fine. The whole experience went smoothly and it was very routine.

did NOTHING put push sale of some bio degradeable substance called another plumber who snaked it out and the issue was resolved

I used Beverly Services to clean the furnace. I like them really well because they don't overcharge you for the work they do. They did a good job cleaning the furnace.

I use them because of their legacy where they have installed similar furnaces with the same style in my apartment before. Their price was very fair and the install time went pretty well. The last time when they serviced my furnace by replacing a blade fuse on the control board of the furnace, it blew out a couple of months later. I felt that they should have been more concerned about why the fuse blew but instead they said that they did not do anything to cause the fuse to blow. They were pretty fast in responding and came out on time.

They were excellent on the small jobs but I think the big jobs were a little confusing to them. But no damage was done. They were perfectly nice people. I think they are better with the small jobs. We have spoken to the man who came out about our central air system and requested a couple of plans, which I think was too much for him. I would not hold that against him. He was a very nice man. He was confident in what he was doing but probably not with big big big jobs. The price for the service was also fairly reasonable. He was highly personable. He had a quick appearance on the job and persistent dedication to trying to fix the furnace. It may have been simply that nobody could fix it. It was not completely fixed but he came back several times and gave us a reduced price for repeated visits. So, I would recommend them.