ALL PRO WATERHEATERS

We called a few times but this contractor never even had the decency, or a minimum level of professionalism to return our calls. Sorry, but nothing is more UNPROFESSIONAL IMHO! We get it, trust us, your too busy. Fine, but here is a simple solution. Onus up and hire an office manager if you are a legitimate operation (which clearly you are not) and have them return customer calls, or better yet simply answer your phone instead of non-stop VM! Pathetic. We DO NOT appreciate you leaving our family in a mess this winter season. Guess you don’t need the business though, or are too dense to understand reputation, reliability, and word of mouth are paramount to a business’s success in the long run. Sigh…some people don’t get it and never will. Oh, and to all the non-believer consumers reading this review out there we’re sure this contractor will post the atypical contractor rebuttal, something to the effect that they never got our message. Ya, sure…been around a while pall and heard that lame contractor excuse so many times it makes us want to puke. Or perhaps another canned excuse such as, “we highly value our customers and would never do something like this and we don’t even know who these people are”. Blah, blah, blah. Bottom line is we are good people, contacted you, no reply, and a TEN second return cal/VM stating we value your business, but are booked for the next XXXXX weeks would be appropriate, end of story. But then again…that’s how REAL businesses operate and you’re NOT a legitimate operation. SAD, just plain SAD.

Terrible covered the window had to take them to court we eventually settled

Very responsive. I called on Thursday and they were able to come out the next Monday. Replaced using a 6 year tank, saying the tank is the same on all units. That did save us money.

Installed a new glass block window in the bathroom then covered over the window with the new surround wall said he put blocking behing wall for grab bars as I am a senior citizen 11 months later i am without a window and have no idea what is going on behind the wall but the clincher was with spinal stenosis being unable to get out of the tub as he did not put the grab bar on the back wall as he said he put no support there to hold it and asking him about it and his failure to respond had to call someone else who infomred me of the following noting behind wall for grab bars sliding doors have no supoort window behind wallis a problem as unable to see what is going on between wall and window John said he would take the walls down and put suppport back there which should havre been done in the first place for an additional $3200 which i fond unbearable as i am on a fixed income. Would never recommend this contactor for anything. Went to Magistrate won now in Common Pleas Court terrible experience

We have used All Pro / John for many home plumbing issues over the years and it's always a great experience. John and his team show up when they say they will and are professional and friendly and always solve the problems, no matter how big or small. Definitely our go-to plumber!

We purchased a water heater from a home improvement store and had the good fortune of having All Pro Plumbing install it. My wife really felt comfortable with them. They were courteous quick and cleaned up after he was finished. When our furnace wasn't working one Sunday we called All Pro Plumbing and he came out that day. The furnace required a part he did not have on his truck. he picked up the part Monday morning and was installed it before lunch. He answered all my questions about this furnace and about our possibly purchasing a new furnace and AC unit in the not too distant future. The part cost around $120. In the end our final bill was a bit more than I expected (I have guess it would be $250-$275). He did come out to our house for the initial visit on a Sunday and had the part not been partially melted from the arcing that must have happened to cause it to fail would have been able to repair it the same day. The furnace has gotten us through 1 3/4 heating seasons since the repair so, all in all, I'd say the price was very fair. I would definitely recommend All Pro Plumbing and will be calling them to get a quote fro replacement of our furnace and AC unit before too long.

ICALLED JOHN AT 8PM CAME OUT NEXT AFTER NOON WORK WAS GREAT

John (the owner) was quick to respond to my call, and within 2 days showed up at my door. He was polite, friendly, professional, and very very knowledgeable. John replaced the faucet, fixed the leak - which required additional parts (and explained what he was doing while he was doing it). He also insisted on cleaning up, which was a pleasant surprise. John also explained the faucet warranty to me. He then took the time to address my other plumbing issues. Nothing was urgent, and can be done in spring with nicer weather. I will most definitely be using All Pro to do the work. This was such a pleasant experience, and worth every penny. The fees are reasonable, and well within the range of what I've paid in the past with others.