ALCO Windows and Services Inc. was founded in August of 1994 focusing on home improvement and windows replacement. A few years later we partnered with VEKA and became an official fabricator of an exclusive vinyl window line. That is a top grade design available in new and replacement windows like double hung, casements, bays, bows and sliders. Located in a small building we began manufacturing windows with just thirty employees and a single product line. The product line consisted of an all vinyl, fuse-welded double hung window and horizontal sliding windows. In the years that followed ALCO Windows, Inc. added three more window lines consisting of more than 15 types of windows and sliding doors. In 2002 due to the growth in the volume of windows being produced ALCO Windows moved to a larger facility. This move increased ALCO Windows manufacturing and storage capacity by another 50%. ALCO Windows, Inc. now offers a diversified array of vinyl windows and doors in a variety of colors for every application.
Business highlights
30 years of trusted experience
Services we offer
Manufacture and install of: - New and replacement windows (double hung, casements, sliders and etc.) - New Entry, Storm and Patio Doors - Bay and Bow windows
Contractor did not call or confirm appointment after multiple calls and messages.
Description of Work: Window replacement
Rating Category
Rating out of 5
Raymond K.
08/2020
5.0
replacement windows, woodworking
+ 0 more
Very well! Timely, professional and very respectful! Great work!
Description of Work: We had 5 new windows installed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
E A.
07/2020
5.0
replacement windows
+ -1 more
Their work was flawless! Fast responses. They measured and produced the windows and installed. Will be using them in the near future
Description of Work: Windows replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Deborah B.
02/2020
3.0
replacement windows, doors
+ 0 more
Had an appointment for an estimate. No show, no call.
Description of Work: Doors & Windows
Rating Category
Rating out of 5
Remove R.
09/2019
5.0
replacement windows
+ -1 more
Work was done quickly and efficiently. Quality of the effort and the windows was very good (they were not premium windows) and looked and functioned as well as any window I've used. The install quality was very good and I being somewhat picky, was very surprised and satisfied with the work. After work was done and inspection, there was no need for a call back. All good, and would hire again.
Description of Work: 14 replacement windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$5,000
ANNETTE L.
04/2019
1.0
replacement windows
+ -1 more
The windows were installed in October, 2016. When it turned cold in November the cold wind came through those windows like they were open. I recently learned from another contractor I hired who observed that the windows were not capped. I paid for white caps on those windows and they didn't do it and now they won't come out to see their work. Do not buy windows from these people.
Description of Work: New windows
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,999
Response from Alco Windows Inc
Dear Mrs [Member Name Removed], we appreciate your feedback even though it came almost 3 years after the actual work been done at your property. However we don't feel we deserve this kind of attitude. We would strongly suggest not to rely on words of other contractors who is obviously trying to up sell you on more work but contact legitimate inspector if you feel that you are having problems with your windows. Please be advised that you got quality windows with Low-E/Argon glass which were capped in the most efficient manner and saying that they are not is simply not fair. We regret to see such a frustration from any of our customers but at the same time we can't allow the situations like that take advantage of our company. Sincerely, Alco Windows Crew
KIMBERLY W.
03/2019
5.0
replacement windows, doors
+ 0 more
They were excellent. Very reasonably priced and cleaned up behind themselves. Very prompt as well as getting the product and getting it installed.
Description of Work: Replaced entry door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alex G.
12/2018
5.0
replacement windows
+ -1 more
what's a great deal, they came one time we're very neat. completed the task in one day. very courteous and professional. would definitely use their service again.
Description of Work: install 10 windows in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$4,000
Gabrielle A.
07/2018
4.0
replacement windows
+ -1 more
Everything went well. I love my new Windows.
Description of Work: Windows Replacement
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Malgorzata G.
01/2018
5.0
replacement windows, doors
+ 0 more
They did an amazing job for 1/2 of price quoted by other companies. They are responsible, honest and have true expertise when it comes to window replacement. I recommended them to several of my neighbors and would recommend them to anyone with no hesitation.
Description of Work: I hired Alco windows to replace leaky windows and to place capping around my front door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eric R.
01/2018
4.0
doors, replacement windows
+ 0 more
Contractor made a mistake when measuring the patio door, the wrong size door was delivered, and the job took 2 months to complete Final installation was good.
Description of Work: replace two windows and large patio door
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$4,800
David E.
12/2017
5.0
replacement windows
+ -1 more
Every step of the job went well. The estimator, Walter, was easy to reach by phone. We made an appointment for him to visit the house and he arrived on-time. He did the measuring, explained their process, offered me product choices, and gave me an estimate. I wrote him a check for the deposit. He laid out a timeline for the work. Two weeks later, Walter called to say that the replacement windows were available. We scheduled an installation date two weeks out. On that day, the two installers arrived on-time. They worked hard for nine hours and got all twelve of the new windows installed. They cleaned up, accepted my check for the balance, and hit the road. The finished windows are excellent. They fit perfectly and look great. A first-rate job end-to-end.
Description of Work: I had a dozen 80-year old wooden casement windows in a house that I bought in Penn Valley, PA. I hired Alco to replace them with modern windows.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Linda C.
09/2017
5.0
replacement windows
+ -1 more
Excellent. Walter was responsive and helpful every time we spoke. Work crews were very conscientious about not letting the dogs out and closing gates and doors after themselves. Cleaned up their mess and even replaced a piece of damaged window molding that was not part of the job description.
Description of Work: Installed new windows. Used Alco twice already. Didn't answer quality question as the windows haven't gone through a winter yet.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Catherine S.
09/2017
3.0
replacement windows, doors
+ 0 more
He did offer to have someone come out to provide an estimate for the doors but I am looking fokr someone to do both so I said no thank you.
Description of Work: Called to inquire about window and door installation. A man answered with just a "hello" with no introduction of the company. I had to ask of it was Alco Windows, which was awkward. After I told him I was looking for window and door replacement he informed me that they no longer install doors. If that is the case then they need to remove doors from their website.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
3.0
ANNETTE L.
08/2017
5.0
replacement windows
+ -1 more
They were okay and the windows are good. They cleaned up the area nicely, the only problem I had was one of the worker was sick (sneezing and coughing) I asked him to leave and he refused. I would not recommend them because of this.
Description of Work: They replace five windows in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$1,999
Tuwanna J.
08/2017
4.0
replacement windows
+ -1 more
Now he did charge more then what he charges on y’alls webpage. Because on your page, he charged like $2,000 for 5 windows. It was $2,000 or $4,000 on your page, but he charged me $5,000 or something. He said like 10 for $4,000 but I guess because I didn’t go through y’alls page y’all didn’t reference me to him, he charged $5,000. So, a thousand dollars more. You can look on the website, if he put like 10 windows up or like 5 windows up, for $2,000 apiece. And I got 10 so it should have been like 4,000 some odd dollars for 10 windows, but he charged $5,000 for 10 windows. But other than that, he did a really good job installing my windows. If I could get a cheaper price I would use him again, but if I had to pay out of pocket I wouldn’t. Because through you all it’s cheaper. But if I pay myself, it’s going to cost me more.
Description of Work: They put 10 windows in for me.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$5,000
betty S.
08/2017
5.0
replacement windows
+ -1 more
Everything went Wonderful! ***Exquisite Job!*** The Two Men that came to my home you could not ask for ANYONE better! Very Professional and "On Point"! They made my day! Friendly, Nice, Professional, Courteous, Pro's for sure, Very Neat & Efficient in/with their jobs! I just watched them work in Amazement. They work Extremely well together. I'm definitely a Happy Satisfied Customer! (smiles) I cant stop raving about them and their work to my family. I will Recommend them for sure to anyone I know needing windows. Excellent! THANK YOU - AW!
Description of Work: I needed Windows put in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joseph F.
08/2017
5.0
replacement windows, doors
+ 0 more
I was amazed at how smoothly the process worked. The site visit for measurments and contract rems as well as installation took place as planned and I had my vinyl double-hung windows and patio door installed in one day. The Alco folks were thorough and professional from start to cleanup. Based on my experience, I would recommend them without any hesitation.
Description of Work: Installation of energy efficient replacement windows throughout house and installation of energy efficient replacement patio sliding door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,900
Denise C.
07/2017
5.0
replacement windows, doors
+ 0 more
ALCO performed prompt, professional service and excellent communicationfrom start to finish. ALCO replaced all the windows in my home (20+) and added a sliding glass door where a window was before. The windows are beautiful and functional. The sliding glass door installation required that some electrical outlets be moved, which was anticipated at the time of consultation; Alex and Nick didn't proceed without my approval of work or the additional charge incurred, which was reasonable and in line with the industry standard. They know what they're doing - everything went very smoothly. I wouldn't hesitate to use ALCO again and I definitely would recommend them to anyone.
Description of Work: Window replacement, addition of sliding glass door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Alco Windows Inc
We appreciate you taking the time to share your experience with us.
Sam P.
04/2017
5.0
replacement windows
+ -1 more
The original windows in my home were horrible they were costing me a ton of money in lost heat and air conditioning both in the winter and the summer. The Guy from Alco Windows came in looked at our windows he was prompt and no nonsense he gave us a direct quote, he did not try to oversell and he did not try a hard sell, He was to the point and gave us a very reasonable quote. Unlike Anderson windows who tried to give me a super hard sell for their over priced windows. On the day of the replacing of the windows they were about an hour and a half late but they called well before the time to advise me that their truck had broken down and they would be there in an hour. They showed up and went right to work it took them about 6 1/2 hours to put up those 11 windows. They fast Professional and they cleaned up everything! This was back in November of 2016, I waited this long to write my review because I wanted to make sure of the quality that I was getting. Since I had these Alco windows put in I have saved an average of about $340.00 a month on my electric bill. I have central air heating and A/C with my old windows My winter heating bills were about $600 to $700, I am down to more than half that. The windows they put in also reflect heat away from the house so this summer I should see savings on my A/C. I recommend them and I would definitely use them again.
Description of Work: I had Alco Windows replace 11 Windows in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kate D.
03/2017
4.0
replacement windows
+ -1 more
It turned out pretty good. The price was good. The quality is good, it fine, but it is not top of the line. Which is fine, we knew that when we went with it. We had price constraint so it was fine. They were punctual. One of the installers were not quite friendly.
Description of Work: We used them to do our windows.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Response from Alco Windows Inc
We appreciate you taking the time to share your experience with us.
Lisa M.
02/2017
5.0
replacement windows
+ -1 more
Excellent! Great price, knowledgeable staff, and very accommodating. I highly recommend Alco Windows
Description of Work: Installed 30 windows in my home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeff M.
08/2016
5.0
replacement windows
+ -1 more
The work went well. They were on time, efficient, and they cleaned-up well.
Description of Work: Needed to replace old wooden windows. They were not drafty but needed some TLC. I could not find a reasonably price company to restore them, I think if you can keep the original wooded windows, then do it. They'll last longer.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Jennifer P.
07/2016
5.0
replacement windows
+ -1 more
Sales process - salesman was prompt and courteous. He provided clear answers to all our questions. Even had a model of the bay window to give us a better idea of how it would look and be installed. Ordering process - we put 50% down. Signed a few forms. Salesman gave us clear explanations of the deliverables and what would be done vs not done. Installation process - took approx. 6-7 hrs. Installers came at the promised time. Answered questions clearly. Cleaned up after themselves. Overall dealing with Alco Windows was a pleasure. Bay window looks great and we would use them again!
Description of Work: Installed bay window
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from Alco Windows Inc
We appreciate you taking the time to share your experience with us.
Bruce A.
06/2016
5.0
replacement windows
+ -1 more
Alco Windows replaced 13 double hung vinyl Windows in our Richboro house. We still had the original wood Windows in our house from 1965 when we recently purchased our home in 2015. Alex from Alco came out right on time for the estimate and was professional and knowledgeable which put us at ease. We went with his estimate and within 3 weeks we had the new vinyl windows in. There were 2 installers for 13 Windows but they ripped out all the old Windows, capped all the wood with new metal, calked all Windows and installed all the new vinyl Windows in 8 hours. We could not be happier with the service and the new Windows! We no longer have drafts or hear the cars on our busy street! The Windows look great and work flawless and easy to tilt in and clean!! The price was the best by far and we are extremely pleased. We found a window which was scratched on the inside at the factory which couldn't be repaired. I called Alco and they came out and replaced with new window in less than a week!! Great service after the fact!! We used Angie's list reviews to choose Alco and we couldn't be happier! We are having them back to replace 6 more Windows before winter. We highly recommend Alco!! A++++
Description of Work: Alco replaced 13 double hung windows in our Richboro house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,250
Response from Alco Windows Inc
We appreciate you taking the time to share your experience with us.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Doors,
Egress Windows,
Glass and Mirrors,
Finished Carpentry and Woodworking,
Siding,
Roofing
FAQ
Alco Windows Inc is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Alco Windows Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Alco Windows Inc offers free project estimates.
Yes, Alco Windows Inc offers eco-friendly accreditations.
Yes, Alco Windows Inc offers a 10% senior discount.
No, Alco Windows Inc does not offer emergency services.
Yes, Alco Windows Inc offers warranties.
Alco Windows Inc offers the following services: Manufacture and install of: - New and replacement windows (double hung, casements, sliders and etc.) - New Entry, Storm and Patio Doors - Bay and Bow windows