PuroClean, a leader in property emergency services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold and other conditions resulting in property damage. Each of our independently owned franchises pledge to do whatever it takes to respond, restore and rescue properties in all of the communities we serve.
Business highlights
12 years of trusted experience
Emergency Services Offered
Services we offer
Water Damage Mitigation, Fire Damage Restoration, Mold Remediation, Biohazard Cleanup.
Description of Work: I called PJ and he came out that evening. He gave me an adequate amount of time answering all my questions explaining the process and making recommendation. He worked around my schedule. |His crew came out and removed the paneling on the one wall and a few studs. They also needed to remove part of the raised wood floor and some frame along with some carpet. A few of the ceiling tiles had mold and asked how many I wanted removed. After a thorough cleaning they applied an antimicrobial agent to inhibit any future mold issues. They even used a camera to look behind a wall to see if any mold was present. His crew kept me well informed throughout the entire process showing me what extra needed done. They then proceeded with my approval. I highly recommend their company. I was completely satisfied with their work ethics and job performance. Their company is both professional and proficient.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Response from PuroClean Restoration Services
[removed member name], thank you very much for the kind words. It was a real pleasure meeting and working for you. Take care, my friend
Tom & Carla P.
04/2014
5.0
biohazard cleanup
+ -1 more
PJ & staff called to say when they'd be at our home each day. Everyone was knowledgeable, caring, compassionate and professional. Hard working but willing to work around our schedule when we needed it. Went above and beyond. We can't say enough about them.
Description of Work: Had oil spill in basement. PuroClean washed walls & floors and used antimicrobial agents to ward off mold/mildew. They also sealed the walls and floors. Since floor is slippery with sealant, they even put in a grit like substance for traction.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from PuroClean Restoration Services
Thank you very much for the kind words, [removed member name]. You and [removed member name] were a complete pleasure to work with!
LLOYD T.
03/2014
5.0
biohazard cleanup
+ -1 more
Despite the fact that this is not something I would wish on anyone, EVERYTHING WENT GREAT! We discovered the disaster on Friday night. Our first step was to call a plumber on Saturday and while we spoke with him, he recommended Puro-Clean to us. We contacted them on Sunday and the next day they had their project manager Steve Jacobs on site to evaluate our situation. Puro-Clean was quick to respond and began removing water that day and left drying equipment before they departed. By Wendesday, P.J. Kumor and his crew were in my home to begin work. Their team of professionals was nothing short of amazing. They worked efficiently and effectively, and while they were in my home for the better part of three weeks, they were there when they said they would be and they cleaned up after everyday. The owner, (P.J. Kumor) was extremely personable and professional in conducting his business as he gave the impression that he cared about my home as if it were his own. Throughout the process P.J. always made it a point to keep me informed about when, how, and why they were doing something when it came to deciding to tear something out for replacement or to keep it place. Though I probably was, he and his crew never made me feel like I was in the way and they always answered all my questions. P.J. worked personally with the insurance adjuster both in person and over the phone on several ocassions to make sure nothing that needed to be repaired or replaced was missed. Though this was a horrible life event, P.J. and his crew made it seem a little easier than we thought it was going to be. Should you ever need the services of a company that does mitigation and restoration, we would highly recommend P.J. Kumor and his Puro-Clean team.
Description of Work: While we were out of town, pipes froze and burst in four places in a second floor bathroom. After the thaw, water ran wild through our home for three full days before we returned. Needless to say, our home was destroyed from the second floor, all the way down to the finished basement. Puro-Clean performed top notch service in removing water and debris, followed by removing all unsalvageable materials such as carpeting and structural components likes walls, ceilings and woodwork. They performed drying and cleaning services to prepare my home for reconstruction.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,138
Response from PuroClean Restoration Services
Thank you very much for the kind words! We really do take great pride in our work and it's a wonderful feeling to know that we were able to help make this unfortunate situation somewhat tolerable for you and your family. It was an honor and pleasure to work for someone like you, Lloyd. PuroClean is always here for you. Again, thank you so much for the opportunity to serve you.
Sabrina H.
02/2014
5.0
I loved all the workers. They were so nice and helpful in my time of need and loss. They were very conscientious about their work and my home. Everything was back to normal within the week. They were so quick and my home looked even better before my loss. I couldn't wait to write a review on these young men and recommend them to anyone! They were very fair and my insurance adjuster couldn't believe how professional this restoration company was. A+! Thank you puroclean and pj for saving my home!
Description of Work: I came home to inches of water in my home. I was so worried because I have never gone through anything so traumatic before and to top it all off it was over Thanksgiving and who would take the time on a holiday to work? Puroclean did just that. On thanksgiving morning a young man named PJ was at my home to assure me that everything will be okay and he's here for me any time of the day or night holiday or not because he too has a home and a family and didn't ever want to see a loved one suffering.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Biohazard Remediation,
Apartments,
Mold Testing & Remediation,
Water & Smoke Damage,
Carpet Cleaning
FAQ
PuroClean Restoration Services is currently rated 5 overall out of 5.
Sunday: 12:00 AM - 11:30 PM
Monday: 12:00 AM - 11:30 PM
Tuesday: 12:00 AM - 11:30 PM
Wednesday: 12:00 AM - 11:30 PM
Thursday: 12:00 AM - 11:30 PM
Friday: 12:00 AM - 11:30 PM
Saturday: 12:00 AM - 11:30 PM
PuroClean Restoration Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, PuroClean Restoration Services does not offer free project estimates.
No, PuroClean Restoration Services does not offer eco-friendly accreditations.
No, PuroClean Restoration Services does not offer a senior discount.