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AMERICAN EAGLE 1 INC CHIMNEY SERVICE

Chimney Repair, Chimney Sweep, Chimney Caps,

About us

We are a member of the Better Business Bureau with an excellent rating. Family owned & operated; no subcontractors. We prefer to be contacted by phone, rather than email.

Business highlights

24 years of trusted experience

Services we offer

Chimney relining experts, brick, stone, mortar work, tear down chimneys, rebuild chimneys, install double-insulated pipe chimneys, caps, waterproofing, crowns, install wood, pellet, gas stoves, certified for gas lines.

Services we don't offer

We do not clean dryer vents.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.952 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
2%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 52 reviews

joann G.
04/2024
5.0
chimney repair
  + -1 more
Everything was done with the upmost perfection. They were very professional and yet very personable. I would recommend them to anyone who needs chimney repairs, cleaning, etc. Top-notch!
Description of Work: I need a liner, cap, and masonry work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James C.
07/2017
5.0
chimney repair
  + -1 more
A-1 was just that. There was a slight problem with installing the Masonite cover to the workspace but, other than that, I was totally satisfied.
Description of Work: I needed a relining of my chimney flue.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Jeffrey B.
04/2017
5.0
masonry
  + -1 more
I called them for a quote, they came out in two days......... and gave me a written quote on the spot. The other places I got quotes from took a week to come out and another week or two before i got the actual quote, and by far the best price!! Great people to deal with, GREAT communication.
Description of Work: Needed them to stucco my foundation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

Todd O.
12/2016
1.0
chimney sweep
  + -1 more
I didn't "go." They dropped the ball--twice.
Description of Work: We used AE1 last year with no problem. I scheduled them again this year, and the day of service, they didn't verify the address and went to another customer with the same last name in Allentown. They apologized and rescheduled for this morning. Apparently, last night while I was out, they had to reschedule again! Never again.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Lori Y.
02/2016
5.0
chimney repair
  + -1 more
They installed a chimney liner in my 140 year old 3 story row house. The company knows their chimneys. Everything went just as they estimated. I have no reservations in recommending them. It was a positive experience.
Description of Work: Installation of chimney liner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Response from AMERICAN EAGLE 1 INC CHIMNEY SERVICE
Thank you for the wonderful review; it is always a joy to be recognized for our good service and knowledge

Suzanne F.
09/2015
5.0
chimney repair
  + -1 more
We've had work done by American Eagle three times (two cleanings and a minor chimney repair) with great satisfaction. They're not exactly local to us, so you'd think that scheduling would be a problem, but they've always been very quick to call back and let us know when they could get to us. In every case, we were able to get on their schedule in a very reasonable time given the season we were calling. The work crew has always been here when they said they would be and has been very efficient at getting to work. There's no having to go for tools or double check with the office about what they were supposed to do. They're friendly, do very good work and have always left everything clean and neat. We did find that it's important to be sure and communicate with the crew. The first time they were here they left the damper closed (shame on us, we never do) which resulted in quite a bit of excitement when we lit the fireplace that night. Also, without our knowledge, they used an alternate switch to shut off the furnace that we've never touched. They didn't turn it back on, so we thought something was wrong with our heating system. Fortunately we discovered the switch in the off position before we called the furnace repairman! We've found their prices to be reasonable, and the quality of the work is very high. The bottom line is that we'll be staying with American Eagle for all of our chimney cleaning and service needs.
Description of Work: Cleaned chimney.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Ivan T.
05/2015
3.0
chimney repair
  + -1 more
They were very nice but they work wasn't done correctly. we had to have them come back several times.
Description of Work: They came out and put in a new chimney liner and a new vent.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$2,000

Response from AMERICAN EAGLE 1 INC CHIMNEY SERVICE
This job was done 2 years ago not 1 year ago. The customer did not call angie's list but was called by them 2 years later & questioned about our service. We responded immediately when the customer called us back and fixed all problems with no additional cost to the customer. As you can see from other reviews we value our reputation and work diligently to do excellent work and be 100% responsive to our customers.

Donna U.
05/2015
5.0
chimney repair
  + -1 more
Excellent chimney contractors who arrived on time and very courteous. My husband and I were very pleased with the work that was done to restore our old chimney. The final coat of stucco was applied professionally and makes our OLD chimney look like BRAND NEW again. Arrived on time and did the work exactly as we expected. We would not hesitate to recommend their services to family or friends. Thanks again for doing a GREAT JOB!! Donna and Bill
Description of Work: Installed 30 ft. stainless steel chimney lining. Then put wire lath with brown coating over entire chimney. Then put stucco over entire chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Shawn W.
02/2015
5.0
chimney caps, chimney repair
  + 0 more
The team from American Eagle was prompt. Unlike many other companies I've worked with, they gave a one hour window of time they would arrive, and they called 15 minutes out and showed up about 15 minutes early! They are PROMPT! The leak allowed water into my attic crawlspace and it was seeping into the master bedroom. The team assessed the leak, and assessed the chimney in detail. They immediately discovered chimney lacked a liner - a serious problem from a safety standpoint. They offered a lifetime warranty that is transferable with the house. The liner was installed in under two hours and the work was high quality. The team cleaned up after the work was completed. The team assessed the chimney/roof seal and determined that some portions had failed and some portions had not been sealed at all. As the temperature was below freezing, using the preferred sealant material was not possible. The team applied a temporary fix and will return when the outside temperature is above freezing and finish the job. Outstanding service, prompt, courteous, and professional. A job well done!
Description of Work: American Eagle #1 installed a chimney liner and made temporary repairs to the chimney/roof seal to stop the leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Bethany S.
02/2015
5.0
chimney repair
  + -1 more
This is our second time using American Eagle. They swept a fireplace/chimney in both our basement and living room in under an hour. They cleaned up thoroughly and recommended - based on how the chimneys looked before they started - we get them cleaned every year and a half or so. We were very happy with their service the first time and just as happy this time. Would recommend American Eagle to anyone considering them.
Description of Work: Cleaned/swept two fireplaces/chimneys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Maria M.
01/2015
5.0
chimney repair
  + -1 more
They were very courteous and punctual. They did excellent work at a very reasonable price. They were very affordable and the actual price was exactly what the estimate stated. One day, they worked into the night to finish the work because they had promised it would be done that day. I would recommend them to all of my friends and have already recommended them to others based on my experience.
Description of Work: The provider came out for chimney repair and to work on stucco.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dennis and Kathleen R.
12/2014
5.0
chimney repair, chimney sweep
  + 0 more
Perfectly. Have used their service for several years and are extremely satisfied. Very personable and very professional.
Description of Work: Cleaned the chimney from above and below. One fella goes up on the roof and cleans from above. The other fella cleans below.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Edward F.
11/2014
5.0
chimney repair
  + -1 more
I was very pleased from the start to the finish. Everything from scheduling to the quality of the work was top notch. They were able to do the work without me being there. We arranged payment prior to the work being done. I would hire them again and plan to at my new home.
Description of Work: A home inspector told me that my chimney was about to fall down. A different foundation company said that wasn't the case but I might want to see if the bands around the chimney could be tightened. When American Eagle came out they said the chimney hasn't moved since it was built in 1978. They suggested caulking the sides of the chimney. They came out and did that in one day and provided documentation to my home buyer that the chimney was not moving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Christopher H.
11/2014
5.0
masonry, chimney caps, chimney repair
  + 1 more
Came out to give estimate the same day I called and gave an honest and fair estimate. Arrived to do the work punctually, efficiently, and professionally. They are nice people too, I will use them again and again.
Description of Work: Pointed chimney and reset crown.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

Jennifer E.
10/2014
5.0
chimney sweep, chimney repair
  + 0 more
They arrived early to clean the chimney and were very courteous. When we decided to go ahead with the new stucco, they arranged a suitable time and again, arrived on time and completed the job with complete competence, within the time frame established.
Description of Work: American Eagle was hired to clean and inspect our chimney. They recommended new stucco for the outside which was badly cracked and in need of a new surface, and provided us with an estimate. There was no hard-sell at all. We decided the next day to go ahead with the new stucco.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,460

Dolores T.
06/2014
5.0
chimney caps, chimney repair
  + 0 more
Called company and they came out same day for estimate. We chose to use them after seeing the reviews on Angie's List. Product had to be ordered and Marilyn from the company called me to let me know the status and apologized that it would take a week for the part to arrive. (1 week was not unreasonable to wait for the parts). Everyone at the company was extremely pleasant to deal with and did a good job. They arrived on time for installation which took about 1/2 hour. We were very pleased with the company and service and they are now the company we will use for any chimney needs in the future.
Description of Work: Replaced chase cover and top cap of chimney

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Joseph C P.
03/2014
5.0
chimney caps, chimney repair
  + 0 more
They were fast and did a fine job. I have no reservations recommending this company. Pleasant, reliable, professional and honest.
Description of Work: The mortar in the chimney stone above the roof was heavily damaged by the harsh winter. They removed the lose mortar, added new, and replaced the cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Mary H.
02/2014
5.0
chimney repair
  + -1 more
They were helpful, explained everything, and did a thorough job inspecting our flashing and roof by the chimney. We had a water leak that had persisted for 5 years, with many attempted fixes by various contractors. American Eagle found the leak, fixed it, for a very cost effective price. We have been perfectly dry since. You have no idea what a relief this is! I love these guys.
Description of Work: Located and fixed leak that had persisted for 5 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

William S.
02/2014
5.0
chimney repair
  + -1 more
The folks showed up as scheduled and performed the work as promised for a reasonable price. I'll definitely be using them for all my chimney work.
Description of Work: Removed an obstruction in flue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Robin B.
12/2013
5.0
chimney repair
  + -1 more
Prompt and courteous throughout the 2 day job. Willing to work with me on the amount of texturing applied. Prior to making a color choice they dropped off a board with actual samples of the stucco colors I asked to see. Good clean up following job completion.
Description of Work: Applied stucco finishing on a brick chimney which was deteriorating. Also replaced rusted chimney cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Michael D.
11/2013
5.0
chimney sweep
  + -1 more
Prompt, knowledgable, well prepared, professional
Description of Work: Cleaned chimney, placed steel liner for pellet stove

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Tamara B.
11/2013
5.0
chimney sweep
  + -1 more
They were great from the moment they walked in the door. I would definitely recommend them for all your chimney needs.
Description of Work: I purchased a Big Deal from American Eagle 1 Incorporated Chimney Service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sonja F.
11/2013
5.0
chimney repair
  + -1 more
Great! Highly Recommend!! Two service men arrived on time, and surveyed Chimney area. They took a picture with their phone to ensure I could see what they were trying to explain. As it turned out, I didn't require any services at this time, and the issue I was having could only be resolved if the chimney were to be closed permanently, as it's up to code. They also shared they knowledge related to a question I had regarding my gas fireplace, and wanting a remote control unit, and what it would take to make that change, they type of units I should look for - brands they would recommend, and cost to make the conversion. Again, they were great! Honest, polite and very personable. When I make my conversion, they will be my first call!!! Additional Note: CALL them! If you email, you can expect a delayed response.
Description of Work: Surveyed the chimney for possible issues due to stink bugs coming in via chimney shoot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

PAUL H E.
10/2013
5.0
chimney caps
  + -1 more
My experience with them was very good.
Description of Work: I have used American Eagle 1 Inc Chimney Service for chimney repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from AMERICAN EAGLE 1 INC CHIMNEY SERVICE
We are very pleased that [member name removed] was satisfied with our service; we try to distinguish ourselves with excellence in service & integrity.

martin S.
09/2013
1.0
chimney repair
  + -1 more
marilyn didnt much care. she didnt solve problems. to not be able to find a large farm is just plain dumb....by the way we have eight fireplaces and wouldve been a good annual customer. to anyone considering them: be careful they are rude, dont go the extra mile, and seem to only want your money.
Description of Work: i called this company based upon angies list. i got 4 phone calls asking where my home is. my wife and i won a farm which in all is several hundred acres...hard to miss. at the end of the day...after 4 phone calls....i said if they cant find the property maybe they are the wrong company. marilyn, the woman who kept calling, readily agreed. either they have too much business, or they are dumb. in the 15 yers we have lived here none has ever been unable to find out property 9including fedex, ups, dhl, etc)

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$500

Response from AMERICAN EAGLE 1 INC CHIMNEY SERVICE
Please read our other reviews; they do not correlate with this customer's opinion of us. As you can see from other reviews, we are not dumb and we highly prize our customers. We are known for courtesy and professionalism. This has been our first customer who was upset because we were trying to locate his farm. Furthermore, it was the customer who suggested getting another company and because of the way he talked to us and reacted when trying to locate his farm, we decided that was a wise suggestion. We are not rude or impatient with our customers and we do expect that kind of treatment from them. Our commitment to our customers is relational and we want to have an excellent business arrangement. We will continue to serve with the highest commitment.
    • 1(current)
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Contact information

103 Nuss Rd, Bechtelsville, PA 19505

aechimney.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Repair,
Chimney Sweep,
Chimney Caps,
Masonry

FAQ

AMERICAN EAGLE 1 INC CHIMNEY SERVICE is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: Closed

AMERICAN EAGLE 1 INC CHIMNEY SERVICE accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, AMERICAN EAGLE 1 INC CHIMNEY SERVICE offers free project estimates.
No, AMERICAN EAGLE 1 INC CHIMNEY SERVICE does not offer eco-friendly accreditations.
No, AMERICAN EAGLE 1 INC CHIMNEY SERVICE does not offer a senior discount.
No, AMERICAN EAGLE 1 INC CHIMNEY SERVICE does not offer emergency services.
Yes, AMERICAN EAGLE 1 INC CHIMNEY SERVICE offers warranties.
AMERICAN EAGLE 1 INC CHIMNEY SERVICE offers the following services: Chimney relining experts, brick, stone, mortar work, tear down chimneys, rebuild chimneys, install double-insulated pipe chimneys, caps, waterproofing, crowns, install wood, pellet, gas stoves, certified for gas lines.
We do not clean dryer vents.

Contact information

103 Nuss Rd, Bechtelsville, PA 19505

aechimney.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed