FLOOR CARE

Having never had my carpets and furniture professionally cleaned, I had no idea what to expect with regards to price or how the process worked. i called Floor Care and spoke to Mark (the owner) who gave me a quote over the phone. I always get multiple estimates for any work done in my home so I called around. Floor Care was actually the most reasonable and answered my questions in a way that made me feel the most comfortable. We pretty much live out in the middle of nowhere so I am always weary inviting strangers into my home. Mark assured me that this was a family owned and operated business which was a relief. (I've had several questionable characters and subcontractors working in and around my home in the past) My appointment was scheduled for 11:30 am and I received a confirmation call that Mark was on his way around 10:45. He arrived a few minutes early with two younger gentlemen that I found out through conversation were his future son in law and his sons friend who has been working with Mark for almost 10 years. They were extremely friendly and took great care not to damage the hardwood floors I recently had refinished as they moved furniture and set up their equipment. Speaking of equipment! They have a machine with a propane heater mounted right in their van and bring hoses through the front door. All of the mess and water/steam that they used to clean goes out to the van and down the road with them when they are done. They applied a "prespray" or something before starting to break down the stains, worked through the entire project with some heavy duty looking tools and handheld steaming attachments, and then topped it all off by spraying a deodorizer/scotch-guard. I chose the "Clover Tea" scent but they had at least 10 different ones to choose from. From start to finish, I would say they spent a little over an hour working on the rugs and sofas. I was in total shock when I saw my living room. The stains, dirt, grime, and filth that just wouldn't budge with the vacuum was gone. Everything looked practically brand new! Mark did say before leaving that it would take 2-4 hours to dry. It was closer to the 4-5 hour point until everything was fully dry but there also isn't much air circulation in that room. All in all this was a wonderful experience and probably one of the best I've had with a contractor that I can remember. Mark and his two workers did a fantastic job, for a reasonable price (I actually tipped them on top of the quoted price), and I have already scheduled a cleaning after the holidays. I would recommend Floor Care Professional Services to anyone looking for quality work at a great price!