They did a great job, we plan to hire him next spring for more home improvements. Very satisfied. We would recommend his business to any one.
Description of Work: A new roof put on our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ostrander Design and Construction
Thank you for the kind words and great review.
George K.
05/2017
5.0
remodeling, home builders
+ 0 more
I tend to be on the picky side and insist that things be done correctly and safely, and I can not tolerate contactors that are untrustworthy and unreliable. On every project Ostrander Construction has met or exceeded my expectations. I trust them to hold the keys to my house and all the work has been done while we were not there. Any questions or changes that arose while the work was being done were easily handled by phone. The quality of their work is excellent, and the cost of each project has always been fair and reasonable and almost always close to what I expected it to be. On the very rare ocassion that I had a concern about something or other, they always worked until the problem was solved to my satisfaction. Based upon twenty years of experience with Ostrander Construction, it is my experience that you can not find a more honest, more reliable, or a more professionable contractor. I give them the highest rating possible. If I could I would give them twenty times the highest rating, one for each year they have done work for us.
Description of Work: In the 1980's my wife and I inherited a 100+ year old farm house in Wayne county that was in bad need of repair and moderization. For the past twenty years Steve Ostander and his son, Dan Ostrander, have done work for me to renovate this property one project at a time. These projects include: replacing the roof, building a screened-in porch, upgrading the porch to a glass enclosed porch, building a deck, replacing the the windows and adding a large sliding glass door, replacing the kitchen ceiling, updating the electrical, updating the plumbing, installing a propane furnace and dishwasher, repairing the roof after storm damage, building a large car port/patio cover, building a garage, completely re-doing a guest cabin, and installing parking areas for a car and a trailer. These projects have varied in price from a few thousand dollars to more than $10,000.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60,000
Response from Ostrander Design and Construction
Thank You for being a Great customer. We have enjoyed working with you over the years. It has been my pleasure to provide our services to you. I thank you for a positive comment about our work and look forward to years of a continued business relationship. Thank You
Sarah F.
02/2017
5.0
remodeling, home builders
+ 0 more
Ostrander Construction has been the best business we have worked with by far. They were polite and very easy to work with. They arrived on time and did the job better than we expected it. Dan went above and beyond by painting a spot on my wall that I couldn't reach myself. I would highly recommend Ostrander Construction and look forward to working with them again.
Description of Work: Removal of mold, fix ceilings and sheet rock, and paint in 2 bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ostrander Design and Construction
It was a pleasure to work with you and [Member Name Removed]. Thanks for the positive comments.
Lisa K.
01/2017
2.0
remodeling
+ -1 more
.
Description of Work: When I was first at his office he was so nice and welcoming. He sent me a floor plan and everything seemed so put together. The work was to create an open concept for my living room, dining room, and kitchen by removing a wall. They were to also put in a set of stairs for both upstairs and downstairs, and they were to put in a new front door. He did exactly what he said he was going to do, but the quality and experience that I had with this provider is not something a reputable company would do. They stated they would not install electrical wires or paint the home. I said that was fine, I would find an electrician. He tried to convince me that he could do the work, but said I would have to tell the building inspector that I did it myself. I said we couldn't do that, then he sent me a list of electricians, but it never went any further than that to finish the electrical and he just left it. During the construction, my kitchen was going to be one on one side, but I asked if it could be switched so that it would be against the stairs. They said it wouldn’t be that much to do, but it ended up being a disaster. The disaster was removing the walls. I had removed a quarter of one wall and whole piece of another wall. They left holes in the ceiling, which I finally got them to put sheet rock over. Just for taking down a very small wall about four feet and it ended up costing $450. They didn’t put anything down to prevent dust and debris, and I ended up getting really sick. They didn't want to take the time to put it down because time is money even though all of the materials were available. There response to all of that was, "We didn't expect it to be this way." For the first door, they didn’t put insulation for the door, and instead of using two sheets of sheet rock, they used one. The walls are thick and need more than one sheet. The new front door which came with a bang, they said they re ordered it but it still isn't here. You can still see outside. They didn't put sheet rock or put molding. The stairs they sent out to have down. They look nice, but there's a landing and your supposed to put wood underneath to finish, but it's still not complete. The stairs have no lights over them and there is no railing on the stairs. Going down the stairs, the hammer work is not good. There are bangs in the wall and I will probably have to remove the sheet rock. Upstairs they left a live wire laying on the floor and all they did was put caps on them. I’m lucky that my husband and son are handy because they’re going to be the ones who will have to fix this. I never felt uncomfortable when they were here, but the work they did was unacceptable. My building inspector sent them specific instructions and they did not follow it. I just kept asking him how much it would cost to finish it and he never got back to me. I have yet to hear back from them. And I now I don't want them back in my house.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0
Response from Ostrander Design and Construction
In response to the complaint, I talked over several options with the owner for the project. I visited the site and she was at my office a few times. I wrote a Proposal to list each item that was to be done. Prior to signing the proposal in my office, I sat with her and read the proposal and explained each item to her. The proposal starts out saying “This is not a completed job, but a list of work to be completed at this time only”. She was aware that we were not completing the work, for this proposal. It was designed to open the house up, so that she was able to see how it would look and make a decision as to the next stage of work. We had agreed to visit that with a second proposal after stage 1 was complete. The last sentence in the proposal said that we were willing to do some additional finish work like taping of the sheetrock, hardwood flooring and trim on a time and material basis. I drew a sketch of the house to show the walls to be removed and the location of the new beam and stair placement. As I am not a NYS Electrician, I gave her a list of 4 electricians that she could call to do her work. The proposal was explicit, we were not doing electrical, plumbing, sheetrock, insulation, railings, flooring or trim in this proposal. When the front door was delivered, one of the double doors was damaged. I replaced the damaged door with a new door. The stairs were installed from the main floor to the attic. We left room for hardwood flooring (to match her new flooring) at the first landing. Railings and flooring was NOT included in this proposal. Proposal reads “include subfloor. No hardwood at this time.” She had lost her copy of the Proposal. Angie’s List had called me to ask me to send her one. I scanned my copy and emailed it to her. She had stated that she was not satisfied but did not have a proposal to go over to it item by item. My son offered her his copy. She said that she was going to have the building inspector inspect the work and would send out a check to us as long as it passed. I did not get a call from the inspector with any items to be corrected (that is normal protocol). We followed the inspector’s instructions on the stairs installation. We completed the proposal as agreed and still have not been paid.
Lisa K.
12/2016
5.0
remodeling
+ -1 more
He came over and measured my whole house. He was real pleasant. He called the building inspector for me. Just really pleasant overall. We are having some walls removed, the kitchen redone, work on the stairs to the attic, and some general remodeling. The entire downstairs is being redone.
Description of Work: I received a quote from him.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
Alisa M.
02/2016
5.0
remodeling, home builders
+ 0 more
Ostrander Construction was by far the best company I have ever dealt with. From assisting with the planning of our addition, to the designing of the blueprints and ultimately building the addition, the whole process was perfect and stress free. Steve was readily available to answer all of my questions and concerns. His employees were proficient in every aspect of building our addition, and prompt on a daily basis. Professionals this great are hard to come by, and in the future I will only hire Ostrander Design and Construction for all of my building needs!
Description of Work: Built a beautiful addition on to our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65,000
Response from Ostrander Design and Construction
Thank You for such positive feed back. It was a pleasure to working with you. We appreciate your relationship with our business.
Joseph G.
12/2015
5.0
home builders, architect
+ 0 more
Steve did all planning and work. Did a great job.
Description of Work: Build and design home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$72,000
Response from Ostrander Design and Construction
Thank You for allowing us to build your house and then hiring us to come back and do upgrades to your house and property. It has been a pleasure doing business with you. Thank You for a positive review. It is appreciated.
Ken K.
11/2015
5.0
home builders
+ -1 more
It was challenging at the beginning but he pulled through to meet today's code requirements.
Description of Work: Designed plans to convert a old vacant building into a daycare
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Ostrander Design and Construction
It is always a challenge to convert an existing building to a new and up to date building. It was a pleasure working with you on this project. The building looks very nice and it is nice to see this daycare added to the community. It is such an enhancement. Thank You for the review.
Mary S.
09/2015
5.0
home builders
+ -1 more
Excellent experience - see details above.
Description of Work: Steve Ostrander and I have been discussing plans and ideas for a planned vacation home in the Lake Wallenpaupack area. I find Steve to be extremely helpful and pleasant to deal with. He has shown me some photos of his work and the quality appears to be first rate. I see it as a distinct advantage to have the builder also be the designer so the process goes much more smoothly. When we finalize our location I will definitely be using Steve and his crew as our builder.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ostrander Design and Construction
Thank You so much for the Review. It was a pleasure working with you. Look forward to seeing you soon.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Homebuilders,
General Remodeling,
Architects,
Remodeling - Modular & Mobile Home,
Basement Remodeling,
Sunrooms and Patio Enclosures,
Doors,
Kitchen and Bath Remodeling,
Garage and Shed Building,
Windows,
Siding,
Roofing
FAQ
Ostrander Design and Construction is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Ostrander Design and Construction accepts the following forms of payment: Check
No, Ostrander Design and Construction does not offer free project estimates.
Yes, Ostrander Design and Construction offers eco-friendly accreditations.
No, Ostrander Design and Construction does not offer a senior discount.
No, Ostrander Design and Construction does not offer emergency services.
No, Ostrander Design and Construction does not offer warranties.
Ostrander Design and Construction offers the following services: Siding, Kitchens, Bathrooms, Porches, Consultation, Architectural Design (Blueprints), Insurance work and repairs, electrical, Custom Built Homes, site work, septic design, Bath Remodeling, Decks, etc