Dave was there for a total of 3 hours and now my couch is better than from the factory. As this problem was a manufacturing defect I will be contacting them to request reimbursement. I would highly recommend Dave on-site upholstery. He was prompt, efficient and courteous.
Description of Work: Dave came to my home to assess my couch for damage and possible repair. He opened the back of my couch by removing the fabric. At that time he showed me the damage present and explained to me how he would go about fixing it. I took pictures of before and after and the difference was amazing! He completely rebuilt the back of my couch using wood screws instead of staples and brackets for reinforcement. He even added stronger webbing as a support for the the back. Dave was there for a total of 3 hours and now my couch is better than from the factory. As this problem was a manufacturing defect I will be contacting them to request reimbursement. I would highly recommend Dave on-site upholstery. He was prompt, efficient and courteous.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$267.5
Lorraine M.
02/2012
5.0
furniture repair
+ -1 more
When Dave came to my home for Lane furniture to evaluate a recliner for warranty work, I showed him our Ethan Allen club chair . Even though it's 10 yrs old, it's still in very good condition, except for the twisted piece of hidden framework that left the springs unsupported & the cushion sunk in the back. He flipped the chair over & evaluated the problem. With that he gave me a reasonable repair charge. Soon after I called & made the appointment. Dave showed up on time & went right to work. He opened the upholstery and repaired the frame. It was evident the initial problem was due to poor construction methods. Yes, even with Ethan Allen! He re-supported the frame with brackets and screws. He then reattached the upholstery and we can once again use it! The bill was the same as the estimate. Nice job Dave!!
Description of Work: Repaired framework to an Ethan Allen club chair.
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Service Categories
Furniture Refinishing and Repair
FAQ
Daves On Site Upholstery is currently rated 5 overall out of 5.
No, Daves On Site Upholstery does not offer free project estimates.
No, Daves On Site Upholstery does not offer eco-friendly accreditations.
No, Daves On Site Upholstery does not offer a senior discount.
No, Daves On Site Upholstery does not offer emergency services.
No, Daves On Site Upholstery does not offer warranties.