SK Heating & Air Conditioning
About us
S.K. heating and air conditioning is a local and small heating and air conditioning company that thinks to fix first, replace last! Keeping in mind the wants and needs of you and your family.
Business highlights
Services we offer
Commercial Heating & Air-Conditioning, Residential
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 3% | ||
| 2% | ||
| 1% | ||
| 0% |
"Most systems I work on are pretty old and look their part. But that doesn't mean it needs to be replaced. I will NEVER suggest or recommend someone replace a system because of age and looks. If it works by design leave it alone. Just maintain it annually to keep it going. If efficiency is a problem than we can talk about options, which usually start with doing things that are outside of your systems functions, like insulating the home and replacing windows. That is for the opportunity!"
"I appreciate the opportunity. What was initially a cleaning inspection call turned out to be a "no cool" call. The homeowners system had a burned out fan motor and couple failing parts. So in turn the system wasn't cooling. After getting an approval from the homeowner I proceeded to fix the issue and in no time they had air conditioning again. Thanks for the opportunity to interview to be you heating and air conditioning company of choice"
He was polite, courteous, and professional. He explained his process as he went along and was happy to answer any questions. My unit ended up being OK so he only charged me for the quick trip. He could have charged me for things I didn't need but he was honest and transparent. I was thrilled with his visit and would recommend him highly to any neighbors in Philadelphia.
"Nice guy! He called because he always notices condensation dripping from the drain. One day he didn't see any as he should have, he called me and I inspected the system and it came to be that everything was fine. I could have said "oh, well, it's this or that" but that's not be honest and not "doing right by the customer" enjoy your summer and I appreciate the opportunity!"
On another occasion, our one system was not working - I called Saki on a Sunday, got a response that day and he was out on Monday to fix the issue. I know that the price for the part was low on this occasion, but I was OK with paying based on the fact that you are getting good service, responsiveness, the institutional knowledge and professional diagnostics. Saki again visited a day ago (next day service again) and fixed a minor issue after I had tried to fix the issue myself to no avail. I have had nightmare contractor issues in the past, and I have no problem calling Saki right away if there is an issue I am not comfortable handling. Also, if you are in the spring garden/fairmount area, he is local to that area so it works out well logistics wise and to help a local business.
"Very nice guy. I appreciate the opportunity to service multiple properties. Unfortunately there have been minor issues through out the summer which were easy fixes (loose wire for example) at that point what can you charge for something like that? Some companies charge hundreds, I told him to "name his price" I felt bad charging anything. Great family, see you in the fall for winter cleaning!"
"I'm sorry I didn't meet your timing needs. I told the gentleman multiple times that I didn't have time to fulfill his request but made time for him. I did send him an estimate, but after he called to say he didn't receive it I noticed my internet was down in my home and the estimate was stuck in my outbox. My apologies. I hope you received a quote you are satisfied with and I appreciate the opportunity. Enjoy your summer!"
"Thank you for the opportunity. Remember to use the referral card to get your next cleaning for $25!! Enjoy your summer..... Below this review I noticed a client of mine listed a job I did for him for $800. That's early a typo. If someone is charging you that much for the job..... Run!"
"I have a busy schedule and work late nights and weekends. Leave a message if you don't get a hold of me and I'll schedule you ASAP."
"This gentleman was great to work with, 30+ year old unit! You herd me right. And still kicking good, just needed a cleaning and a charge of coolant. I can't stress enough how important it is to get a system cleaned and inspected twice a year. Once for heat, once for A/C. This guy called whe his system didn't work and more and he thought he was going to get someone who was going to tell him to replace it. Well, I'm the kind of guy, if it works.... Leave it! His system was working great when I got done with it."
"Thank you for the opportunity. Unit hasn't been serviced in years and he was noticing that the systems air flow got weak every few days. So he would turn it off and turn it on a day later and repeat the process... For years. Turns out he had a problem, multiple problems. Now his system works great and he doesn't have to worry about shutting it down every few days. (Oh and by the way, I don't charge $95 per pound of coolant) see you in the fall for your heat cleaning!"
"I appreciate the opportunity! Remember to use your referral card and get your next cleaning for $25"
"Educating the homeowner is a big part of what I do. The more you know about your system and how it works, the better you can understand what I'm doing and how your comfort is satisfied. I appreciate the opportunity to educate you and service your system."
"Thank you for the opportunity! Another new construction home that was quickly put together and homeowner though he needed to get a bigger system because it wasn't working on the upper floors. A good cleaning was all it took to make sure the system worked right but there are some shoddy duct work work that was eating up the velocity of the air and it wasn't making it to the upper floors. Enjoy your summer and thanks again for the opportunity to interview to be your heating and air conditioning company of choice"
"Pleasure to service you system and the opportunity to interview to be you heating and cooling company of choice. Thanks again and I look forward to the next season"
"Thank you for the opportunity for trusting your fragile system in my hands. When installed many years ago the indoor coils were incased where nobody could inspect the coils and clean. After servicing the system the first time I noticed that her filter wasn't installed correctly and informed the homeowner that her coils inside the home could be blanketed with cat hair and dust, if her problem persisted we would have to tear into the incased box to exposed the coils. Low and behold we had to. After never mbeing maintenances in 20+ years what I found in the system was really messing with the units heating and cooling. Make a long story short, everything is working by design now and no more sleeping in hot temps for this homeowner."
"Pleasant individual to work with. I appreciate the opportunity, see you in the fall (already scheduled) for heater cleaning/inspection"
He couldn't have been more helpful and the fact that he showed up within a 2 hour notice on a Friday evening (after hours), really gave me comfort in using him as my go-to AC guy and recommending him to all of my family and friends. The first thing he told me when he arrived is that he looks at each customer's problems/AC & heating units as his own and tells himself and his clients that he must fix it for them as cheaply as possible.
A lot of HVAC guys will try to hard sell you in buying new equipment when it's not really necessary. Saki told me that my AC unit is old and I should start budgeting for a new system, however, he told me that he would never recommend I buy a new system until the old one is 100% dead and he couldn't do anything to fix it. He told me he would rather have me spend small amounts to replace/fix my current unit than to have me spend thousands of $'s to buy a new system. His customer service is just as good as his HVAC skills/knowledge...they both exceeded my expectations.
Go with SK Heating and Air Conditioning...you will definitely be more than happy you did and you'll never look back!
"Very nice couple, and I didn't do you a favor by coming so fast and solving the issue. You did me a favor by giving me the opportunity to interview to be that "heating and air conditioning guy" you need. This call was complex extremely old system that needed coolant. But the heart (compressor) was really strong. Newlyweds in a new home. The last thing they wanted to here was "you need a new system" spending $200 to get it up and running vs spending thousands now was a decision I left up to them (and always do) if the compressor works good and the components that make the system are the only thin that need attention, then holding on to the current system and prolonging the systems life was the smart move. If efficiency was an issue then we would have a "replacement" talk."
"I appreciate the opportunity! Very nice couple. At this couple new home purchase they had electric baseboards and no central air conditioning. The price charged included ductwork, new air conditioning and a high efficiency gas furnace. Typically a job like that would cost 15k+ by any other company. Have a great summer and I look forward to a lasting relationship."
"Thank you for the opportunity and enjoy the rest of your summer! Remember to use your referral car to get you next cleaning for $25!"
After going back and forth with a few messages, he said he may be able to help me (the issue was the air on my top two floors would not get colder than 73 despite setting my central air to 69).
We are currently going through a heat wave in the city (late-July, 2015) and I asked him how soon he could come over to inspect my HVAC system to see whether he fix the issue. He said the "earliest would be 3:00 p.m. tomorrow." I was ecstatic -- next day service!
I met Saki at my home in Center City and he was 1) early, 2) polite, and 3) very knowledgeable. He tested the unit and figured out it was either one of two issues. The first issue was simply not enough refrigerant in the system; the second was some sort of clogged orifice. He filled the system with coolant (not freon, but the newer gas being used) and it did the trick.
I needed 3 lbs. of the coolant and Saki charged me for 2 lbs.
I hope I don't have any more A/C issues, but if I do, Saki will be my first call.
"Very nice guy! Through cancellations and getting jobs done sooner than expected I can usually squeeze somebody in. My phone number is my personal phone, so if you text me, email me or call I'll get it. If I'm not busy at the moment, I answer it as well."
"I'm glad to hear that all the water in your basement didn't come from your hvac system, hope your water issues are resolved soon. I got held up in a traffic that was caused by and accident and construction. I admit, I was 20 min late. That was clearly out of my hands and I apologize, hopefully I can make it up to you next time. Enjoy your summer!"
When I explained the problem to Saki over the phone, instead of scheduling an appointment for later in the week he told us he would be out that evening. Saki then drove from Norristown to west Philadelphia at the end of his day to look at our unit. He checked everything, provided advice (at our request) on what we should look for in filters (allowing for our preferences), and refilled the refrigerant. $90/lb, totally reasonable for us.
We chose SK Heating and Air Conditioning not based on the positive reviews (although they helped!) but on the negative reviews. Many businesses on Angie's List lost our business before we even contacted them due to defensive or condescending responses to unhappy customers, regardless of right or wrong. When a business replies, you want to see replies like SK's - professional, polite, and willing to learn and improve based on all feedback provided.
My husband was pleased with Saki's no-nonsense, no upsell approach to service. We will definitely bring Saki back in the fall to check and service our heater before the winter.
"Awesome couple. Very eager to learn about the system. I appreciate the opportunity and kind words. See you in the fall!"
"Thank you for the repeat business! A continued relationship is what happens when I achieve my goal... Meeting the homeowners expectations! Thanks again"
Where a major chain would have charged both an appearance fee and likely labor (and parts)-- Saki's honest approach lead to a $75 total cost-- and a new and very satisfied customer.
Bayard
"Very nice guy. I always try to answer every call, sometimes I can sometimes I can't. LEAVE A MESSAGE! I will call back ASAP. I can always squeeze a call in or work into the night. I'm glad there wasn't more of an issue with the system. Thanks for the opportunity!"
"Thank you for the opportunity."
"Thank you for the opportunity! Enjoy your summer"
Licensing
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FAQ
Contact Information
339 Montgomery Avenue, 404 N. 19th St Philadelphia Pa 19130, Bala Cynwyd, PA 19004
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