He gave an estimate and I felt good about the pricing. He told me he would write a contract, then he never got back to me about the contract. When I called him, he was on a cruise.
Description of Work: He came to measure the kitchen a month ago.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
Nancy G.
05/2014
5.0
home remodeling
 + -1 more
Things went very well! They were very sensitive to our time schedule and got everything done before our guests arrived. They came when they were scheduled and said did a beautiful job. The people at this company are genuinely nice people who were very professional from the beginning to the end.
Description of Work: They renovated our kitchen
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Craig C.
09/2012
2.0
countertops, architect, home remodeling
 + 1 more
Totally out of touch with reality and how to conduct business.
Description of Work: As a general contractor my client decided to use this company to purchase three base cabinets for a wet bar as part of a basement remodeling project that we did for her. After more than three decades in business I've been exposed to many vendors, good and bad. This company falls into to the bad vendor category and I would never work with Mr. Stein again. He sold my client (who trusted him to steer her in the right direction) poor quality cabinetry that he told her was good quality. The cabinets were left on the sidewalk outside of his store for pickup despite my staff calling and confirming exactly when they would be there to pick up the materials. The cabinets were damaged and we had to fix them and reienforce them to accept a granite counter top. As a general contractor with decades of experience I was dismayed by the lack of business acumen and poor people skills that Ed Stein utilized in my contact with him. My staff had to call repeatedly to find out when they were coming out to install the granite counter top only to find out the one time he answered his phone that they were "in route to the job site". Minor technicality that he never called us or the client to make an appointment, but just assumed that we would be there?? Craig Camel President Advanced Building Strategies Advanced Stucco Inspection Advanced Mold Diagnostics
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Service Categories
Kitchen and Bath Remodeling,
Architects,
Countertops and Backsplashes,
Cabinet Refacing and Refinishing,
Furniture - Custom Made,
Closets,
Ceramic Tile,
Cabinet Making
FAQ
Best Kitchens and Baths is currently rated 2.7 overall out of 5.
Sunday: 10:00 AM - 5:00 PM
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 3:00 PM
Best Kitchens and Baths accepts the following forms of payment: Check
Yes, Best Kitchens and Baths offers free project estimates.
No, Best Kitchens and Baths does not offer eco-friendly accreditations.
No, Best Kitchens and Baths does not offer a senior discount.
No, Best Kitchens and Baths does not offer emergency services.
Yes, Best Kitchens and Baths offers warranties.
Best Kitchens and Baths offers the following services: Designer of residential kitchens, baths and additions.