American Home Concepts Inc

Very Professional

I love my new beautiful kitchen and bathroom. Head Installer Byron and representative Jon were patient and did a great job for me. Would recommend 110%!!

American Home Concepts did a fantastic job on my new windows!! From the initial consultation through the installation, they were attentive, courteous and did exemplary work! They installed high quality windows for a price that was substantially less than I was quoted elsewhere. I have had three different projects done by American Home Concepts and I could not speak more highly about the quality of the work, materials used and the overall experience!! I will definitely be working with them on my next project.

A1 service. Work was done ahead of schedule, attention to detail. Neat and considerate employees. I’d definitely use them for future renovations.

Jefferson and American Home Concepts handled some very high fascia, soffitt, siding/trim work 40ft in the air. Being retired military im extremely picky, but the work exceeded my expectations. Work was completed ahead of schedule without compromising quality. Its worth noting that three years of efforts to source this job were unsuccessful until Jefferson and American Home Concepts arrived.

Love the job that American Home Concept did. They were professional and efficient. Would recommend.

Extremely Professional and beautiful! Enjoyable company to work with.

Incredible service and installation. Love working with the whole team

Love it. Beautiful and completed efficiently!

Wonderful Company!! Jon was extremely nice and worked with me the whole way thru. Would definitely use again!!

The company was represented by very pleasant man and informative on keeping door. Thank you, also in timely matter.

Profeciinal

Profecional

recommend to other customers.

The whole process was easy and the technician explained everything in detail. Great experience! I will be telling my friends and family!

Great. The installers were polite, professional and left my home clean.

We have used them for over 20ty years and the service and products are of the highest quality and done in a timely manner.

It went well. I have purchased and had 4 security/storm doors installed over the last 15+ years. Great quality! Great customer service! I love how the company works with me in creating a payment plan.

Did an excellent job they were on time very neat and cleaned up debris would recommend to anyone

Jon was amazing to work with

I am truly happy with the work that was done to my basement. The transformation is just breath taking. My basement looks like a second home inside another home. The workers were always on time and the turn around time was simply amazing. I recommend this company to all my friends who need work done. I thank them so much. They are my number 1 and only for home remodeling.

Everything was professionally done.

He came in and he knew what needed to be done. He did a great job and cleaned up after himself.

They were very good.

 Minor repairs were ok. Crew arrived on time, worked quickly and were generally professional although communication was minimal and the crew leader barely spoke to me just came in and started working, until I asked questions or it was time to pay. I noticed several apparent shortcuts with one worker and had to force him by multiple requests and the insistance of his son, to correct one section where he was trying to cover over shreded/water damaged wood after installing the window. He was annoyed because I insisted the damaged wood should be replaced and he stated that "he could get a nail throuh it so it was OK".  When I told the manager this when I called him to compalin about the excessive air flow and he came out to inspect the windows a few weeks after the job was completed he (Mr Schinder) said "well I was not here so I can not account for what took place".  

 During the job workers were working in multiple places and it was hard to keep an eye on all.  Most seemed conscientious.  When they left they made an effort to clean but did damage my lawn by leaving wet concrete in spots. Overall the work was of fair qualty, they did not seal drill holes in the windows and  the windows that I was told would resolve my energy leaks and leave  me with a nice warm house- they leak air almost as badly as the orginal wood windows that were replaced; they just look better.  I filed a complaint letter with the BBB and the company. The company and the manufacturer came out to inspect. Even though the manager from American Home Concepts felt the air comming through the windows, he tried to blow it off saying the air was comming around the windows and not through the windows and that I needed new siding and if I got new siding I would not have the air circulating around the windows and  that " windows are only designed to stop air from one direction".  I thought windows were suppose to stop air from comming in the window opening like my other windows do: Silly Me!   I had to resist the urge to choke him.

So basicially all of the promises they made about the windows and how energy efficient and  of solid good quality they were was "bull".  He said he would do anything to make me happy and sent someone ( the very worker I cought taking the short cuts) to recaulk.  They also cracked one of my window frames during installation and blew if off saying " well they have to use crow bars to get the  old windows out"  Well so did the company that installed the new window in my middle bedroom but the installer did not crack my frames in the process.  In general, some of the windows were poorly measured and  they tried to make their poor quality product /or installation my fault and still have not made things right or repaired my frames.  During this process I had a family crisis and dealing with that while fighting with them was too much.  I got so angry and frustrated dealing with them this winter that I had to let if drop for a while. I now plan  to recontact them and the BBB. This is not resolved.