Jules' Lawn Care & Tree Removal

Jules came out and look at the 4 pine trees I wanted cut down and gave me a price. This was around September 9th and I never heard from him again. We kept in contact through texts with Jules giving me one excuse after another as to why he could not come out and that I was placed on his list yet he never came. September 9th was over 7 months ago and the last message was: "You are still on the schedule we fell behind being shorthanded and storm work I will keep you posted Thank you" I never heard from him again. He would always come up with one excuse after another as to why he could not come to do the work. If he did not want to do it he should have just said so but instead he gave flimsy excuses. This is a company that is not reputable and Jules is certainly not a person to deal with as he does not hold true to his word. This type of business is totally unacceptable and I would never hire him or recommend him to anyone else. In fact I would go out of my way to make sure someone did not hire him due to his unorthodox ethics. I'm sure his work is decent when it is done however when will it ever be done? Save yourself the time and hassle and how are someone who has better business ethics and is reliable. Jules is not that person.

Needed to have a dead ~20' tree next to my driveway cut down and hauled away, and was referred to Jules' Lawn Care & Tree Removal by a friend who's used them before. Jules came out himself, gave a quick estimate and a good, no BS description of what needed to be done, and scheduled us for a couple of days later. He does lose a mark for not letting us know earlier than he did that his prior job, which he did mention, would end up overrunning and we needed to reschedule. Still, he and his crew were there on time as rearranged, got right down to work, and took care of the job quickly and well. Perhaps most impressive was how well they cleaned up afterwards - no branches or remnants left behind on my driveway or the street, it was like they weren't even there! Would definitely recommend - in fact have already referred to my next-door neighbour!

Foolishly, I paid up front with no contract other than a verbal agreement (lesson learned). The job was mostly complete with the exception of a single tree that was not taken down. Upon asking Jules about this discrepancy was given the run around until he stopped responding. They did a good job at removing the trees though. If you use this vendor, do not pay up front and I'd suggest getting a contract written with the work being requested.