Assurance Power Systems

I received a variety of estimates from various companies and APS was one of the only ones to do everything completely in-house. Their quote was very thorough and the pricing was very competitive. Their crew was professional, knowledgeable, and courteous. The install went smoothly and was completed in the proposed time frame. They answered all of my questions and concerns that I had.

Affordable Associates sent out someone as scheduled for the first appointment. After inspecting our plumbing, which is made up of PEX piping, the installer told me we would need a valve installed before he could do the work. He quoted me a price for the work, but I had a licensed plumber do the work for $100 less. I then scheduled two appointments for the installer to come back out and finish the job, neither of which anyone showed up for. When we finally had someone out on the third try, the installer told me they weren't equipped to work with PEX piping. This contradicted what the original installer told me. I got my money back from Sears and hired someone else to complete the installation.

**BEWARE** This group provides installation services for ** SEARS HOME SERVICES** On the first delivery date their truck broke down and they were unable to delivery and install. On the second delivery date I was informed that the plumbing behind my dishwasher needed to be modified to accomodate the dishwasher. An appointment was made the following week. The price of $595 was quoted to rerun the copper. I had my mother present at the house for the installation as I couldn't take off another day. She question them on why she could not hear or smell a torch being used if they were installing copper and were told not to worry. She was unable to see what they were doing because she couldn't maneuver her wheelchair around them to see. A few days later, water began squishing up between the cork flooring in my kitchen. During the installation these installers crimped the dishwasher water supply line when they pushed the dishwasher back so hard it bent the frame. The "repairs" they did behind the dishwasher was to cut out all my copper piping and install braided lines! They caught the washer on the cold water supply and that leaked as well. Nearly 3 months after the fact I am still trying to get the situation resolved!