On Call Contracting Serivces, LLC

They put a roof on my house which immediately leaked and had several areas of poor workmanship. It was brought to the owners attention numerous times. When they finally came out to look at the issues it was discovered my attic was filled with mold from the active leaks from their poor roof job. I had several engineers, roofing companies, insulation companies, as well as mold remediation companies state it was caused by the roof. The ridge vent was illegally done, stretched shingles etc and was not done up to code. They stated they would be back to remediate the mold months ago and have never showed back to take care of it. On the contract it stated if a subcontractor was used to install the roof they would be noted on the contract. They subcontracted this roof and did not have it noted on the contract. This is breach of contract they also did a roof for a friend of mine and subcontracted it out and did not mention it in contract. Another breach of contract This roof also has several issues that need to be addressed from poor workmanship. It is a shame it has come to this but I have given you chance after chance to make things right. I have documentation for everything to prove their poor work as well as breach of contract. This should have been claimed in your insurance policy for repairs. Make On Call your last call is what their slogan should be. Spend your money with someone that stands behind their work. Not these guys; sorry John, you had your chance. This is not the end. This is the beginning.

Wes Gerhart, he did an excellent job!!

They came in, sat down, did the angles, cut the boards, and everything came out right. Everything was done by code, and accessible for the disabled.

This is a scam They ripped off $600 I will never AGAIN use THIS SERVICE AGAIN.

great job!

not happy with service or price

Company responded to email, phoned in advance to alert arrival, heard my concerns for safety with oven issues and resolved breaker problems. Discussion of future additional work was given thought and some items explained. All members of this business-from office and scheduling to owner and support technicians were friendly in interactions and timely completing tasks. Thankful to find quality work!

They are horrible. The job was supposed to be 2 days work. We are now on the 6th day and they still arent finished. 3 days of waiting for them to arrive and they never showed up. Customer service is rude. NEVER hiring these people again.

I landed up paying double the quote to replace wood boards on our deck. The billing for the job was unclear. I asked On Call for a quote to replace boards on our deck that have started to rot. The quote was to replace 15 boards on our outside deck. Nowhere did it say or was I told these were fifteen 8-foot boards. They arrived with fifteen 16-foot boards. They put them on the deck. I was charged double the quoted amount, since it then became apparent that the quote was for 8-foot and not 16-foot boards.

They did a great job installing new window shutters, painting some exterior trim, and installing a new entry door from our garage to our laundry room. Exceptional work and good value. Job completed within time frame I expected. Would/will hire again.

They were extremely understanding and prioritized to finish my job quickly because it needed to get done before a sick family member got home who needed to use the deck as part of rehab.

Had some kitchen work needed to be completed. Gerhard contractors said it couldn't be done. John Ott did it with no problem. As soon as you meet him you know he knows what he's doing, and he does it well. Absolutely planning to use him again, and very shortly.

Needed some electrical outlet work done and didn't have a contractor, so I contacted Home Advisor. As I am totally old school, I responded to the one phone call I received. It was from John Ott with 'On Call Contracting'. We agreed to an appointment 2 days later and he quoted me an estimate. On the morning of the appt., he called and said he had a family emergency and would not be able to keep our scheduled 9am appt. I was in no particular hurry and I assured him that he did not need to complete the job that day. A few hours later he called and said he could be at my home in 1/2 hour. He came, completed the work and didn't mind my questions regarding the job he was doing. He was friendly and cordial. (Unlike some contractors, he also followed covid protocals by wearing a mask.) Would be happy to use his services again.

I contacted On Call about a month ago and promptly received a call back. I arranged a time for a visit to review & discuss the job I was looking to have completed. All the work was within their capabilities and I was advised a quote would be done and sent for my review within several days. Four weeks later & I never heard back and no quote provided. Waste of my (and their) time.

John was timely and efficient. I would definitely use him again.