When pests or termites move in, you want the ultimate weapon to take them out: Terminix, America’s leading provider of termite and pest control. It's no wonder more than 2.7 million customers trust us to protect their homes and families from the havoc that unwanted intruders can create. You can look to us for a wide range of services to protect your home top to bottom, inside and out: Insulation Service, Moisture Control Solutions, Rodent and Wildlife Service and more. We can even help you win the fight against the bite with our revolutionary Mosquito Service. Don’t trust your home to just anybody. Go big. Go strong. Go Terminix. Protector of home since 1927.
Response from Terminix - Altoona -Termite & Pest Control
Thank you for posting your review. Please do not hesitate to contact us should you need additional assistance at 1.844.251.2164. -Lisa O.
Vanessa T.
03/2017
4.0
pest control
+ -1 more
The guys that I have dealt with were kind of rude. What they were doing was preventative. I didn't have a problem before and I haven't had any problem since. The pricing was high.
Description of Work: They came out four times within the year for preventative pest control.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$700
Jim S.
10/2015
1.0
insulation, pest control
+ 0 more
unknown
Description of Work: Terrible. They tried to get me to extend the termite protection policy that the former owner had which is expensive and unnecessary. Their representative tried to get me to use their insulation which would not have worked in my attic because of some electrical work that needed done. I finally had to tell them that I was going to file a complaint with the State Attorney General's Office to get them to stop calling me!!
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
punctuality
1.0
Nancy V.
09/2015
5.0
pest control
+ -1 more
.
Description of Work: They sprayed the outside.
Rating Category
Rating out of 5
Yes, I recommend this pro
CARL B.
09/2015
5.0
pest control
+ -1 more
.
Description of Work: They provided annual termite inspections.
Rating Category
Rating out of 5
Yes, I recommend this pro
Bryan W.
09/2015
5.0
pest control
+ -1 more
.
Description of Work: They provided general pest control.
Rating Category
Rating out of 5
Yes, I recommend this pro
$50
Robert U.
09/2015
5.0
pest control
+ -1 more
unknown
Description of Work: Service has been within the last year.
Rating Category
Rating out of 5
Yes, I recommend this pro
David E.
08/2015
2.0
pest control
+ -1 more
Overall with Terminix, I slowly but surely realized that I was not getting my money's worth. Paying the premium, the price is manageable with ~$135/3mo. period. However, going through ants, spiders, stink bugs, earwigs, tobacco beetles, and more, most of the actual exterminating was done by myself with store bought insecticides. Terminix will come whenever you ask them to, however they don't put forth the effort to rid your home/property of the pests. Each time, we got a simple spraying of the perimeters and caulking of a window occasionally (to prevent ants from coming through). There was no effort to eradicate the source, etc. We even had the one person just tell us to "wait for them to go away." Honest opinion? Drop terminix and find another exterminator that will deliver results, or go to lowes/home depot and get ready for battle.
Description of Work: Typical service response on our request
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
$135
matt R.
09/2014
5.0
pest control
+ -1 more
It was fine. It was nice that we didn't have to be home for them to come. They would call ahead to let us know they coming.
Description of Work: They came out quarterly and they sprayed outside.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Paul M.
09/2014
4.0
pest control
+ -1 more
It's been fine. If there is any damage from termites after they treated it they will cover the cost. We've been using them for 5 years. The maintenance price is expensive. I waited for them to come this year but they got dates messed up.
Description of Work: They did an annual inspection.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
$200
Joy H.
09/2014
5.0
pest control
+ -1 more
It was fine. He has been serving us for the past year. I can trust him.
Description of Work: He did our quarterly spray for the inside and outside.
Rating Category
Rating out of 5
professionalism
5.0
Yes, I recommend this pro
$75.1
Beth P.
09/2014
5.0
pest control
+ -1 more
They are excellent. They always come on time. They are very nice. If we have any other problems they will come back and fix it. We have used them for years. The price is fair.
Description of Work: They sprayed the outside of our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Denise E.
09/2014
5.0
pest control
+ -1 more
They have been great. They come out once a year. We have used them since 1986. They call to ask when they can do the inspection. They put some things down in the ground to make sure nothing is coming from the house next door. They are very thorough and efficient. Their price is better than some of the competitors.
Description of Work: They do an inspection to make sure there is no activity.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancy V.
09/2014
5.0
pest control
+ -1 more
It was fine. They are efficient. They come when they say they will come. There are no problems.
Description of Work: They sprayed the outside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia M.
09/2014
4.0
pest control
+ -1 more
We’ve used them for around six years and they do a good job. Scheduling is easy and they come right away if you give them a call. I like that we’ve had the same technician since we started the service. He’s personable, shows up on time, and does a great job.
Description of Work: They treat both inside and outside for general pests, including mice. They come out several times a year.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Wade L.
09/2014
5.0
pest control
+ -1 more
They’re prompt, proactive and are there if we have any issues. They are very reliable and professional.
Description of Work: We’ve been using them to treat general pests for over ten years.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Louise T C.
09/2014
4.0
pest control
+ -1 more
I have a protection program for my home. I was exceptionally pleased with their services at first, but ever since September 2011, when we had excessive rain, I haven’t been impressed with them. I had termite damage and it took them two months before they even sent someone to my home. I also don’t like that they come unannounced, without an appointment, and leave a card in my door stating that they did an exterior inspection.
Description of Work: I’ve used them for termite control since 1984.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0
Yes, I recommend this pro
$400
John R.
06/2014
1.0
pest control
+ -1 more
. I paid them twice for them there services and I still have bed bugs. They said their guarantee is only for ninety days after they told me if we still had a problem they would keep at it till they got rid of them. But they never did get rid of them. They consider their services finished and I have never been without bedbugs.
Description of Work: I had bed bugs at a tenants apartment and they guaranteed to get rid of them. They sprayed and put plastic sheets on the beds.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
$2,900
Walt S.
01/2014
2.0
pest control
+ -1 more
Initially I was satisfied but the serviceman began to schedule, then reschedule then schedule again. I wanted to be home when the service was provided so a lot of my time was wasted waiting for the serviceman. The service was not cheap. My plan cost about $69/month. I terminated the service when the serviceman never showed up but online records which the customer can review indicated that he had. Once I realized false reports were being made about inspections and product application, I terminated the service.
Description of Work: Inspected & sprayed once every three months.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
$750
patricia E.
06/2012
1.0
pest control
+ -1 more
We had signed a contract with them to help us out with the beetle issue which was fairly expensive. They never ended up fixing the problem, which was very dissapointing. I would not recommend them to any one and will never use their service again.
Description of Work: We had Terminex out to help us with beetles.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Kent A.
06/2012
5.0
pest control
+ -1 more
If you see some bugs after they come out, they will come back and fix that. I give them an A across the board.
Description of Work: They come out every 3 months to spray the outside of the house for bugs and make sure that I don't have any termites.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Marylin & Ed Y.
04/2012
5.0
pest control
+ -1 more
It went very well. There were no problems. They came out and put the chemical in the ground. It took them maybe about an hour to do it. I'm very pleased with them.
Description of Work: We've had them for many years. In the beginning we had termites and at that time they put bait stations out. We had that for a number of years. Then they started to come out every year for inspection. Then they said there was a chemical they could put around the house which would be effective for at least 15 in keeping the termites away. You can renew it every year if you want, but there's no sense in doing so.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$717
Pam F.
04/2012
5.0
pest control
+ -1 more
I thought that their representatives were friendly. They were easy to deal with. I never quiet want to pay as much as it cost. I would use them again in the future.
Description of Work: I used Terminix for pest control. I had some trouble with termites and they did some periodic treatment for that.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Adrienne B.
03/2012
5.0
pest control
+ -1 more
Their price is reasonable. I give them all a's.
Description of Work: They provide pest control services for my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael J.
09/2011
3.0
pest control
+ -1 more
The initial contract in 1996 was $3000 because we are required to have a termite bond on our house. The price keeps going up every month which never ceases to amaze me.
Description of Work: I have an annual contract with Terminex for termite control.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Insulation
FAQ
Terminix - Altoona -Termite & Pest Control is currently rated 4.3 overall out of 5.
Sunday: 7:00 AM - 9:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Yes, Terminix - Altoona -Termite & Pest Control offers free project estimates.
No, Terminix - Altoona -Termite & Pest Control does not offer eco-friendly accreditations.
No, Terminix - Altoona -Termite & Pest Control does not offer a senior discount.
No, Terminix - Altoona -Termite & Pest Control does not offer emergency services.
No, Terminix - Altoona -Termite & Pest Control does not offer warranties.
Terminix - Altoona -Termite & Pest Control offers the following services: Residential & Commercial Ant, Mice, Pest, Termite & Bed Bug Control, Exterminators, Baiting Systems, Prevention Treatments & Attic Insulation
Contact information
514 E Pleasant Valley Blvd Ste 5, Altoona, PA 16602