I called Mr. McConnell and he promptly returned my call. He arrived at the address on time and checked the refrigerator. He did not ascertain the source of the odor. He agreed to return after I consulted with the owner. He did not charge me and he was polite and professional. We later determined the odor to be caused by the temperature not being low enough so we did not need him to come back.
Description of Work: Mr. McConnell showed up promptly and checked the refrigerator. He did not know what was causing the smell. It is a SubZero and very few local repairmen service that brand. He did not bill me and agreed to return if I needed him. He was polite and professional.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David G.
05/2012
5.0
appliance repair
+ -1 more
Dan had an emergency call in the morning and contacted me to let me know this and that they would be over after that. Then then called back to let me know that they had finished that service call and that he was on his way to my house. Both Dan and his assistant arrived and where very polite and professional. They made very little mess in completing the work and was very appreciative of me doing business with him. This will be the only person I contact for future appliance problems.
Description of Work: Our side-by-side refrigerator started leaking water. We where not sure where the leak was coming from. Dan came out quickly and looked at the fridge. He was able to locate the leak and make the needed repairs. While doing so, he also took it upon himself to clean the dust from the coil, wiped out the drip pan and even swept the dust off the floor that was behind the fridge.
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Service Categories
Appliance Repair
FAQ
DANIEL MC CONNELL APPLIANCE is currently rated 5 overall out of 5.
No, DANIEL MC CONNELL APPLIANCE does not offer free project estimates.
No, DANIEL MC CONNELL APPLIANCE does not offer eco-friendly accreditations.
No, DANIEL MC CONNELL APPLIANCE does not offer a senior discount.
No, DANIEL MC CONNELL APPLIANCE does not offer emergency services.
No, DANIEL MC CONNELL APPLIANCE does not offer warranties.