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WARD'S ORIENTAL RUG SVC AND GALLERY

Oriental Rug Cleaning, Carpet Cleaning, Carpet Sales and Installation,

About us

Ward’s Oriental Rug Service and Gallery, a three generation, family run business located on the banks of the Jordan River at 333 W Union Street in downtown Allentown. We are a cleaning, repair and restoration company for Oriental and area rugs as well as purveyors of the valley’s only pre-owned, antique and new oriental rugs in both traditional and contemporary styles.. We have over 1,000 hand knotted carpets and rugs in our inventory which is the largest in the Lehigh Valley. Come and see the new Contemporary and Transitional carpets fresh from the New York Rug Show. Our professional staff will assist you in picking that "perfect" rug for your space. Shop in our 120 yr. old renovated gallery and immerse yourself in the colors, designs and textures that adorn our walls and cover our floors. No pressure sales professionals are there to show the carpets and answer any questions you may have. We look forward to meeting you and showing you these amazing works of textile art.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Ward's is the only Oriental Rug service in the Lehigh Valley to offer fine hand repairs, reweaving, restoration, apprasals as well as hand cleaning of oriental and area carpet. In addition we are certified in fire and flood restoration and are available 24/7. We sell 2 types of pads and everything else you need to service your oriental or area rug, In addition to service, Ward's carries a large inventory of fine hand knotted traditional, transitional and contemporary carpets in all sizes.

Services we don't offer

At Ward's our forte is only oriental and areas carpets and rugs. We do not clean wall to wall carpeting or upholstery, nor do we appraise jewelry or antique furniture. the only appraisal work we do is on oriental or area carpets.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.939 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
3%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 39 reviews

Susan P.
05/2017
5.0
oriental rug cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Ralph S.
02/2017
5.0
oriental rug cleaning
  + -1 more
They did a great job, from the time you drop off (or have them pick it up) they are a joy to deal with. Very professional, polite and above all do a fantastic job.
Description of Work: Cleaned our Oriental carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Lynn B.
11/2016
5.0
oriental rug cleaning
  + -1 more
A wonderful experience. Gary Ward and his son Kevin are not only passionate about their business but also very knowledgable about the history, creation, and composition of the rugs. And, they do not just sell rugs; they are hands-on repairers and recreators of rugs, recovering lost artistry one stitch at a time. We found a rich array of antique and semi-antique rugs to choose from and happily made several our own.
Description of Work: We needed expert guidance in shopping for antique oriental rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from WARD'S ORIENTAL RUG SVC AND GALLERY
thank you [Member Name Removed]. that's very kind of you. we are so fortunate to be able to work in a business we love. for us this is like making a living off of your hobby. again, thank you for the wonderful review. gary

Debra G.
11/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Great! Loved that they picked up and delivered as well as did a remarkable job cleaning the rugs. Also provided suggestions on how to better maintain the carpets
Description of Work: Cleaning if Oriental Carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lorraine H.
11/2016
5.0
carpet cleaners, carpet installation, oriental rug cleaning
  + 1 more
Ward's is THE place to go for excellent cleaning of oriental rugs. We have used their services for many years and have never received anything but exceptional service. They have done extensive and small repairs to old rugs and cleaning of old and new rugs. Ward's friendly, knowledgable and professional service makes it a pleasure to do business with them.
Description of Work: oriental rug cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan S.
10/2016
5.0
carpet cleaners, carpet installation
  + 0 more
Outstanding service! Responsive, knowledgeable, professional and personable. We were in the process of moving and needed our rugs cleaned, and one of them repaired, as well as prepared for storage. Ward's was wonderful during a very stressful time. Thank you so much!!!
Description of Work: Rug cleaning and repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from WARD'S ORIENTAL RUG SVC AND GALLERY
[Member Name Removed], it was our pleasure. thank you so much for your kind words. gary

Mary Anne & Richard R.
04/2016
5.0
oriental rug cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Stephen K.
04/2016
5.0
oriental rug cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

CATHY R.
04/2016
5.0
oriental rug cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Todd K.
04/2016
5.0
oriental rug cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Elizabeth K.
04/2016
5.0
oriental rug cleaning
  + -1 more
unknown
Description of Work: Cleaned an 8 X 10 oriental carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Lynn C.
04/2016
5.0
oriental rug cleaning
  + -1 more
They are great. I really liked them. I have a house full of oriental rugs. They are really close to my office so I got the rug off and 3 to 5 days later it's done. Every once in a while the rugs were not in great shape because a dog had had an accident but they did a great job. I even recommended them to my neighbor.
Description of Work: They did oriental rug cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Eileen S.
04/2016
4.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LISA M.
04/2016
5.0
oriental rug cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Eldon K.
04/2016
5.0
oriental rug cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Fran K.
04/2016
5.0
oriental rug cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Peter D.
04/2016
5.0
oriental rug cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Brian L.
04/2016
5.0
oriental rug cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan P.
04/2016
5.0
oriental rug cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Scott M.
04/2016
5.0
oriental rug cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Tom M.
04/2016
5.0
oriental rug cleaning
  + -1 more
unknown
Description of Work: They are amazing. Really understand carpets and do quality work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

John J.
04/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: They have cleaned several very old Persian rugs. They have also done excellent repairs/restorations on several older rugs. I have also purchased some high quality, good value rugs from them. Honest, knowledgeable people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Timothy H.
04/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: Cleaned oriental rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

Laura L.
04/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: cleaned my oriental area rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Diana H.
06/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Every time I visit Ward's Oriental Rug Gallery I am treated with kindness and professionalism by Gary Ward or his son. This family run business provides wonderful service and products. When you bring your carpet into the gallery to be cleaned, the Wards are able to tell you about the heritage of your carpet. They will also pick up and deliver your carpets if you need that service. If you are looking to purchase a new or an antique carpet, the Wards know about and can educate you on each carpet that they have in their gallery. Ward's Oriental Rug Service & Gallery will clean, repair, appraise your carpets and they have a beautiful gallery in a very interesting building which shows off all of their gorgeous new or antique carpets of all shapes and sizes. Visit the fine family business! You won't be disappointed with the exceptional customer service that you will receive.
Description of Work: I have had carpets cleaned at Ward's and during my last visit I purchased a carpet for a wedding gift.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800
    • 1(current)
    • 2

Contact information

333 W UNION ST, Allentown, PA 18102

http://www.wardsorientalrugservice.com/

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Oriental Rug Cleaning,
Carpet Cleaning,
Carpet Sales and Installation,
Appraisals - Antiques/Jewelry/Items

FAQ

WARD'S ORIENTAL RUG SVC AND GALLERY is currently rated 4.9 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 10:00 AM - 4:00 PM

WARD'S ORIENTAL RUG SVC AND GALLERY accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, WARD'S ORIENTAL RUG SVC AND GALLERY does not offer free project estimates.
Yes, WARD'S ORIENTAL RUG SVC AND GALLERY offers eco-friendly accreditations.
No, WARD'S ORIENTAL RUG SVC AND GALLERY does not offer a senior discount.
Yes, WARD'S ORIENTAL RUG SVC AND GALLERY offers emergency services.
No, WARD'S ORIENTAL RUG SVC AND GALLERY does not offer warranties.
WARD'S ORIENTAL RUG SVC AND GALLERY offers the following services: Ward's is the only Oriental Rug service in the Lehigh Valley to offer fine hand repairs, reweaving, restoration, apprasals as well as hand cleaning of oriental and area carpet. In addition we are certified in fire and flood restoration and are available 24/7. We sell 2 types of pads and everything else you need to service your oriental or area rug, In addition to service, Ward's carries a large inventory of fine hand knotted traditional, transitional and contemporary carpets in all sizes.
At Ward's our forte is only oriental and areas carpets and rugs. We do not clean wall to wall carpeting or upholstery, nor do we appraise jewelry or antique furniture. the only appraisal work we do is on oriental or area carpets.

Contact information

333 W UNION ST, Allentown, PA 18102

http://www.wardsorientalrugservice.com/

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM