Trexler-Haines

Propane Sales Services, Appliance Sales and Installation, Gas Logs,

About us

Welcome to Trexler-Haines, Inc.’s home on the web. We are a family-owned and operated business in Allentown, Pennsylvania. Since opening our doors in 1933, we have become the area’s premier propane and appliance specialist. Come see what we’re all about! Financing available for equipment only, not propane.

Business highlights

91 years of trusted experience
Emergency Services Offered

Services we offer

Propane Sales/Delivery/Service, Hot Water Heaters, Fireplaces, Gas Inserts, Gas Logs, Outdoor Cooking, Heating, Pool/Spa Heating

Services we don't offer

Natural Gas

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.514 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
0%
3
0%
2
7%
1
21%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.5
responsiveness
4.3
punctuality
4.5
Showing 1-14 of 14 reviews

ALISON B.
10/2015
2.0
propane sales
  + -1 more
unknown
Description of Work: WANTED THEM TO INSTALL A PROPANE DRYER, BUT THEIR RESPONSE WAS SLOW SO i HIRED SOMEONE ELSE. I DO USE THIS COMPANY FOP PROPANE DELIVERY & THEY ARE VERY RELIABLE & COST COMPETITIVE.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro

Laura H.
09/2014
5.0
propane sales
  + -1 more
unknown
Description of Work: Installed propane tank for standby residential service. Cost includes several participants...for trenching, running propane lines, etc...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Richard B.
07/2014
5.0
propane sales
  + -1 more
Always very prompt when I call for fills. Price is competitive.
Description of Work: TH is my propane provider for a crop dryer and shop heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Carm H.
06/2014
5.0
propane sales
  + -1 more
unknown
Description of Work: We cancelled our service with another propane company and hired Trexler Haines, which required setting aside our old tank and replacing with their tank, and the usual set up fees and hook up. We are very pleased so far with their service and price. They were at least $l.00 per gallon cheaper than our old company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarah M.
06/2014
5.0
propane sales
  + -1 more
Trexler-Haines delivered where another local supplier had let us down multiple times in the past. They were very professional and responded quickly as we had been out of propane for several weeks. I highly recommend them.
Description of Work: Setup a new propane tank and provided an initial delivery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Dennis C.
06/2014
1.0
appliance sales, propane sales
  + 0 more
unknown
Description of Work: Very expensive. Their technicians don't know how to do their jobs (i.e. install appliances). Their front desk people and sales people don't respond when called. If I had read their reviews prior to buying there, I wouldn't have used them. Total thumbs down; I can't say one positive thing.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$8,000

Melissa G.
03/2014
5.0
appliance sales
  + -1 more
All work done as requested. Propane prices are best in the area.
Description of Work: Installed underground propane tank and lines for generator hookup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Ronald R.
02/2014
5.0
propane sales
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Response from Trexler-Haines
Dear [members name]: I understand you spoke with Shelley Kuhns today, our Propane Scheduling Supervisor, about your comments on Angie's List. Shelley wanted to address any concerns you had with our service. This winter has been challenging for those of us in the energy business due to the snow, ice and frigid temperatures. Thank you for your patience. We are pleased you selected us because we know you had many choices. Very truly yours, Betty T. Smith, President

W M H.
02/2014
1.0
propane sales
  + -1 more
And they never returned my call.
Description of Work: I called this business twice and left messages to call me about delivering propane.
Rating CategoryRating out of 5

Response from Trexler-Haines
Please provide me with a telephone number so we can respond to your concern. Also, in what town do you live? Are you a current customer of Trexler-Haines, Inc.? We have many people contact us to become our customer because we have enough propane in storage to satisfy our regular customer needs. Many propane companies do not have their own bulk storage and rely on filling their trucks at a local rail facility. Rail is very unreliable in the winter; therefore, propane companies without storage can't deliver propane that they don't have. Please contact Shelley Kuhns at 610-395-2525 ext 1001. Shelley is the Propane Scheduling Supervisor. Thank you for your feedback. Very truly yours, Betty T. Smith, President

Geoffrey J.
01/2014
5.0
propane sales
  + -1 more
I always use them and they do a good job for me.
Description of Work: I get propane from Trexler-Haines. They come out and fill it up when I call them.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike D.
12/2013
5.0
propane sales
  + -1 more
We contracted with them for new propane service. Work was professional, done on time, and questions were answered promptly and accurately. Propane price was more than competitive, especially compared to our last supplier. We would definitely use them again without hesitation.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Ronald S.
04/2013
5.0
propane sales
  + -1 more
All work was done in a timely manner, even though the project was delayed a few days due to bad weather (rain/snow) that made installation difficult when the trenches were filled with rain/snow run-off. It's tough to install flex piping when it's floating! The result is that I now have a fuel source for the generator that will allow it to run 5-7 days without a refill in the event of a major electrical outage (multi-day outages common in our area - twice in the last two years). In addition, since I now own the tank (the 200-gal tank was owned by T-H), I don't have to fill it at least once a year (part of the tank rental agreement) and pay for more than I actually use. In addition, I can "shop around" for the best price when the time comes for a refill. Something you can't do when the tank is owned by the propane company.
Description of Work: We requested a quote from Trexler-Haines to install a 500-gallon underground propane tank, along with all service lines to supply propane to our new backup generator. At the same time, a line was installed to supply propane to our existing gas fireplace to replace a 200-gallon above ground tank which was installed by Trexler-Haines almost two decades ago. Contract prices were obtained from two suppliers (Trexler-Haines and another local propane dealer) for the work, which included 150ft of underground flex propane piping, two regulators (generator/fireplace), along with installation, pressure/leak tests, and all gas fittings, in addition to the tank. The tank supplied by T-H was a few hundred dollars less expensive than the other supplier, which was the biggest cost of the contract.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,111

THOMAS C.
11/2012
1.0
appliance sales
  + -1 more
BADLY!!!
Description of Work: We went to them to change from an electric water heater to a tankless gas water heater. The person we dealt with over the phone was not very nice and also they had NO plumber to install the equipment they sell. What a waste of our time. Avoid this company!!!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Carol M.
01/2012
5.0
appliance sales
  + -1 more
Their customer service was excellent. They carry blue star stove which most appliance stores do not carry. This appliance store is very unique.
Description of Work: I just ordered a stove from them.

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

    Contact information

    6635 Tilghman St, Allentown, PA 18106

    http://www.trexlerhaines.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Propane Sales Services,
    Appliance Sales and Installation,
    Gas Logs,
    Fireplaces,
    Water Heaters

    FAQ

    Trexler-Haines is currently rated 4.5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Trexler-Haines accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    No, Trexler-Haines does not offer free project estimates.
    Yes, Trexler-Haines offers eco-friendly accreditations.
    No, Trexler-Haines does not offer a senior discount.
    Yes, Trexler-Haines offers emergency services.
    No, Trexler-Haines does not offer warranties.
    Trexler-Haines offers the following services: Propane Sales/Delivery/Service, Hot Water Heaters, Fireplaces, Gas Inserts, Gas Logs, Outdoor Cooking, Heating, Pool/Spa Heating
    Natural Gas

    Contact information

    6635 Tilghman St, Allentown, PA 18106

    http://www.trexlerhaines.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM