Fish Window Cleaning

The young men arrived when expected. Very polite and friendly. They were thorough and reviewed what they did before they left.

Excellent. My windows have nevertheless looked better.

Fish crew of 2 were punctual, respectful and thorough. Our windows and frames look sparkly clean. David is responsive and great communicator. The crew missed a couple windows and David quickly responded and credited us back via check. All in all we had a great experience and we will use this service again

They did a great job very meticulous I can’t give them enough praise

From estimate to scheduling to completion, everything was exceptional. Markel and Rich were professional, polite and friendly and worked non-stop on our windows. All windows, and patio door, were cleaned inside and out. Screens were removed and cleaned. Window sills, ledges and frames were wiped down. I am very happy with the results and highly recommend Fish. I have to wear sunglasses inside now!

I have successfully used Fish Window Cleaning in the past. I felt as though they were strong in Customer Service. My experience this time was less than satisfactory. In my opinion, they should not have won the Super Service Award in 2017. My initial contacts were positive. Unfortunately, during the gutter cleaning, there was a water main break, and the water to my home was shut off before the cleaning was completed. This is where the problems began. It took me several calls to find out when the job would be completed (I had already paid the entire invoice). 6 weeks later, 2 polite, well groomed men came to complete the job. These young men walked through my flower beds stepping on my emerging plants. When it was brought to their attention, they apologized and became more careful. It was my error in not doing an inspection before they left, or I would have noticed that they used my hose and did not disconnect and replace it. I called Fish the next day, and they came out and corrected the problem. Subsequently, I noted that one downspout was clogged with debris, one downspout had come dislodged, and sections of my gutter shield had been displaced and roof shingles were uplifted. I called Fish and requested a return call from Dave, the owner. I had dealt with Dave in the past. Over a 2 week period, I left 5 messages with the answering service for a call to discuss my concerns. I did not even have the courtesy of a return call. Communication with Fish is non-existant. The workers did not pay attention to details. Overall, I’m very disappointed with my experience with Fish Window Cleaning and cannot continue to recommend them.

Two friendly window cleaning technicians appeared on time in a new, clean, company truck. They took care not to track in rain and dirt, wearing booties indoors on this rainy April Friday. They were professionally equipped each with a holster of Dawn detergent water, applicator sponges, scrubbing pads, rags, and squeegees. They used a step ladder to reach the second story windows of my 1986 Colonial home. All windows now sparkle. They even left a new can of glass cleaner and a couple new cleaning rags. Well done!

Excellent, arrived on time, did a great job. Nice guys. Our gutters are old, but till we can replace them, the cleaning helped tremendously !

Excellent. Professional and thorough. Pleasant and neat!

The window washers, came on time, they were very courteous and my windows look so clean. Also when I called for an appointment the phone was immediately picked up, set my appointment up in no time and gave me an estimate right over the phone. I will DEFINITELY use them again.

This company is awesome!! My windows have never looked so clean. Will definitely use again!

Excellent service, prompt, professional, reasonable price.

The project manger came about a month ago. He was courteous and knowledgeable. He gave us a very reasonable price. The team, Sean and Jeremy, arrived at the scheduled time. They were neat and friendly. They went right to work and were very careful to not harm things around the windows. They gave us a walk through when complete and everything was very good. They even placed my Christmas candles in the sills of the high clear story windows. I have scheduled another cleaning in June 2017.

Excellent. Very cold & windy day but no problem for 2 workers.

It was good. They are very friendly and very professional and efficient.

Sean and Jeremy arrived on time. They were extremely professional and courteous. All work was performed perfectly. Attention to detail. Worked quietly and carefully. Were here 3 1/2 hrs. Walk through inspection with them to insure my satisfaction.

They were very accommodating of my schedule

They were very accommodating of my schedule

This is a class operation, from the estimate and ongoing contacts from Dave, to the immaculate work by Rey and Brandon, and then a customer satisfaction follow up. All windows are sparkling (and, in fact, never looked so good) and the screens are now free of bird residue. I needn't have worried about floor, furniture or expensive window shade damage, as the team wore protective shoe covering within the house and lay down towels under the windows to protect the hard wood floors and carpeting. They were respectful to us and respectful of our home and furnishings. They got right down to business and worked courteously and efficiently together. The parting gift bag, including a large can of glass cleaner, was a lovely touch. This is a company that works hard for the business and knows it must earn a reputation for excellence--and then does. I would not hesitate to recommend, refer or re-engage.

Brandon arrived on time. He explained what he was doing and the final cost. He worked neatly and did an outstanding job. He walked with me to review his work upon completion.

Brendan & Nelson arrived on time. Introduced themselves – did thorough inspection prior to service. Windows are sparkling and my hall chandelier shines again!

Window cleaning (outside only) done by Erik. He was prompt, courteous & did a very good job.

The Fish employees were very well groomed and were courteous. They communicated with me about their projected arrival time and were punctual. I was impressed with their respect for my home and property. Booties were worn inside and drop cloths were placed beneath each window so that cleaning solution did not drip on my carpets or floors. Brandon and Jeremy were personable and I would welcome them into my home at any time. Fish exceeded my expectations in nearly every way. The window cleaner I had used for 20 years was less expensive but Fish provided excellent service for the price. My former window cleaner passed away and Fish will now be my go to window cleaning service.

They never did the work because they did not show up for an appointment to estimate the job. My wife called them after waiting for two hours to find out if they were going to come to the appointment. Again they said they would, but did not show up. If they can't even get to the initial appointment on time, why would I hire them to work on my house?

Fish Window did a horrible job. They did not even go into the master bathroom, so my husband had to advise them they missed an entire room. Once they did the skylight inside my husband asked them to do the outside (since windows both in and out were supposed to be done). They advised they did not have the equipment to get up there. My husband said the screens looked filthy even after they had cleaned them. My husband actually took screens off a few of the windows himself and cleaned them. He said they were so dirty even after Fish had cleaned them. Both workers saw my husband re-doing them and did not say a word. The windows themselves look pretty good, but I need to go back around and clean up some of the dirt in the cracks of the window sills/frames. Admittedly my windows/sills were very dirty. But this is the exact reason why I hired a service. My son had even texted me letting me know the job was horrible. My daughter called me on face time and was walking around showing me the sills and I told her maybe they weren't done yet. We had a person recommended to us by a friend for window cleaning. He was $100 cheaper than Fish, but we thought we should stay with a known franchise. Sorry we did.