Creative Fence Company

The job took two days to complete. The owner and employees arrived in the morning on time. The begin to lay the lines for the fence. They asked lots of questions to make sure i was satisfied with every detail of the project. ( maximum height off the ground, direction each gate should open, how close to the garage wall, height of the handles, etc). When I initially had the job quoted I was asked some of the same questions but I was really glad we went over everything again. I had changed my mind on several of the details. Each employee worked very cleanly and efficiently. They showed the same attention to detail that the owner has. For example each post was carefully examined and measured to make sure that it was even and following the correct pitch. After the fence was completed they took the time to show me how to adjust the tension on the gates, how to clean it if to was accidentally scuffed, and how to secure it. Two days after the fence job was complete I received a follow up call checking to see if we had any questions or concerns and thanking us for our business. I wouldn't hesitate in using them again.

Excellent work. On time, professional, attention to every detail.

Brad, Kay and all the installers were such a pleasure to work with. The first day, the men introduced themselves and shook my hand. At every step, they were concerned with making us happy and always thoroughly explained everything they were doing. Our fence looks beautiful.

Estimator was friendly enough, but he did not live up to his promise to send and estimate "shortly" (over a week and a half is not "shortly")

We have not heard a thing from Mr. Eck since he left, that day. No quote was forthcoming, and there have been no phone calls or messages. He has decided to ignore us. I believe that this stems from a potential problem with the fence installation: there is a buried power line in the approximate area of the fence. He cannot guarantee that they will not hit it when they dig for the footers, and, if they do hit it, he will not pay for any repairs. So, instead of being a responsible and professional business person, he is simply ignoring the whole situation. I cannot help but wonder what other things he might do when he DOES take a job. What shortcuts does he take? Does he, possibly, use substandard materials. How does he bill for a project? I will not contact him, again, and I certainly do not recommend anyone who acts in this unprofessional manner.

I am very disappointed in this company. I called them in mid April requesting someone provide an estimate to replace/install a new privacy fence around my property. I was advised by the receptionist that the earliest appointment available was May 30th. Although I had recieved estimates from other companies in the interim, I waited until 5/30 for thier estimate. The gentleman was polite and asked plenty of questions, showed us our options and said he would even throw in a 3 panel fence to conceal our pool filter. He stated he would mail the proposal to us in the next few days. We waited 3 weeks and called the company because we had not recieved it from them. The receptionist explained that they were very busy but she would pin him down and get the proposal in the mail. After an additional 3 weeks of waiting we still hadn't received a proposal from this company so we went ahead and signed a contract with another company. If they didn't want the work or were too busy to provide us a quote, why didn't they just say so? Instead they just wasted our time and pushed the job back several weeks due to their slow response. I will never recommend this outfit to anybody for fence work.

Very good to excellent. I was continually impressed with Brad and staff throughout the experience. During the initial estimate Brad offered ideas to deal with some issue particular to my property that other contractors missed. He also demonstrated the differences between the vinyl product i chose and some of the other materials on the market. This was not an up-sell, just a courteous effort to present me details and options.. Day of install he and his crew chief Dan and I worked together to fine tune property marker location and locating fencing along the property line consistent with township requirements. The attention to detail was excellent and It think played a large role in making the final product look so good. Installation by Dan and crew was top notch with minimal impact to my yard, they even took the time to fit the top soil into the location I wanted, and I mean we'll done, not thrown in.. The guys did good work and I couldn't be happier with the effort and quality. The fence contours along the ground really well, and the gate positioning turned out great. If you are thinking of getting a fence I would highly recommend this company. I would offer caution that they seem to be very popular so expect to wait 4-6 weeks for install, but it he final product is worth it. All said and done I feel I got a great product and quality installation. Well done.

Brad and his team were great to work with. While the fence did not get installed timely, it was not due to the company. Our schedules and the weather did not cooperate. Kay was always prompt in calling to set up dates for install. Brad came out and went over the boundry lines the first day of the install. The workers were polite and went over all of the specifics with us while installing the fence. Their workmansip was top notch, We are very satisfied with the job done and will recommend this company to friends.

Kay is very pleasant to speak with. Dob and his crew were very professional and detail opened. Our fence looks awesome.

we couldnt be happier! even with the setback from the cable company, the overall experience was awesome! Brad was very thorough & knowledgable---from initial presentation of his products to the followup after installation......would HIGHLY recommend & would use his company again! do have to mention the guys who did the installation, very detailed & wouldnt move to the next section of fence unless it was perfect----awesome job!!!!

Brad came to the house and gave an appraisal. He went into detail regarding the quality of the fence and the installation process. He spent a considerable amount of time. Brad ordered the fence and when it was in, Kay(office manager) called to arrange for the installation. Kay is a very efficient office manager. She will get you the answers to your questions. She is also a very pleasant person to speak to. A definite asset to their company. The team of employees arrived on time and cleaned up after themselves daily. The foreman checked with my husband to ensure we were satisfied. Brad had misjudged the amount of posts for the fence and unfortunately the job had to be delayed until the posts came in. Kay apologized many times for this error. Brad completed the job when the posts came in and to our surprise we received a check in the mail from Brad for our inconvenience. I feel that Brad is an honest contractor and I would recommend him to anyone that needs to install a fence.

Beginning with the office staff. Specifically Kay, who was a pleasure to deal with in every regard. Brad, the owner is very knowledgeable without imposing his ideas on you. He will make constructive suggestions, but carries out your wishes completely. The crew who did the installation was great. They kept us informed every step of the way and worked very hard to complete the job in a timely fashion.

This was one of the best experiences have ever had with any business. Brad took a lot of time with us to help decide which color fence worked best. His workers were great - punctual, fast, high quality and cleaned up everything. I would recommend them to anyone looking for excellent craftsmanship and customer service.

Overall, our experience with Creative Fence was fantastic, and we would highly recommend them. They may not be the least expensive choice, but they are absolutely wonderful to work with, and the quality of the fence (both materials and installation) is excellent. We doubt any other company would have been as understanding and patient with the situation we had (detailed below), and we are so glad we picked Creative Fence for our installation. About a year before we started our fence project, we contacted our township's zoning office to make sure we understood the township ordinances for fence installation. After speaking with the township multiple times to confirm that we had everything in order, we finally started calling companies to install our fence. After speaking with Brad, we knew Creative Fence was the company we wanted. We ordered our fence and waited for it to come in. Six weeks later, when the fence was about to be installed, we were suddenly halted by the township due to a flood zone ordinance they had not mentioned during any of our preliminary calls. Brad was very understanding and asked us to let him know if/when the fence could be installed. Two months later, we were finally able to present our case to our township zoning committee. The decision was made that the fence installation was allowed, but we had to change the style of fence from what we had originally ordered (solid vinyl) to something with spaces between the slats. We also had to wait an additional 30 days before proceeding to make sure no one appealed the decision. After the 30 days were up, and we knew everything was definitely approved, Brad worked with us to have a custom fence created that would give us the privacy we wanted and still fit within the township's ruling (and our budget). He ordered the materials, and 6 weeks later, after 4 1/2 months of township craziness, they were finally able to install our fence. His team was outstanding, and they made sure we were happy with the fence all the way through the installation. Toward the end of the install, we noticed an issue with the gates - they had not been made to the custom specs that the rest of the fence had been, so the spacing between the slats was wrong. Brad contacted the company immediately, and within about 10 days, we had the custom gates installed. The fence was finally completed, and it was (and is still) beautiful!

Brad runs his business the old fashioned way...with tremendous attention to detail and the utmost integrity and customer service. He came out to measure and made appropriate recommendations...based on really listening to our needs. He had samples to show us...and I don't mean tiny chips. Samples! It took us some time to work out the details of permitting and such and Brad and Kay were totally helpful and understanding through the process...even though we were working against time as the winter was bearing down. Finally we could install...and out came Brad to get the team started, sight the lines, make sure I knew where everything was going and confirm the design. From there, the installation team took over. They just left and I couldn't be more pleased! Good things: Brad does what he says he is going to do and so does every employee he has. If he's running late, he is courteous of your time and calls to see if it's still ok to come. Kay, in his office, is the most charming woman and the glue that keeps all that administrative stuff together. When you talk to Kay on the phone you find yourself smiling...it's a happy call! The product Brad installs is top quality. And it shows! The installation team is wonderful. No worries about inappropriate language or behavior on the job site. They clean up after themselves each day. They aim to please and DO...they go the extra mile to ensure customer delight. Brad follows up...the final bill has a thank you letter and they check personally to ensure you are satisfied. Yes, my fence was pricey...but not any more pricey than any other 6 ft vinyl privacy fence. I feel that the product and service delivered made every penny money well spent. I recommend and endorse Creative Fence and Brad personally without reservation. I am a truly delighted customer and would not change anything from beginning to end of the experience working with Creative!

Brad was very response to our request for a quote for the fence. His company was one of four we contacted. He spent a good deal of time going over what we wanted. Brad provided great suggestions on how to handle some trickier places for the fencing. After reviewing the bids from three of the companies (the fourth did not get back in a timely fashion with a bid) we selected Creative Fence. They were cost competitive and we liked the knowledge and professionalism Brad showed. It took about eight weeks to get on the schedule. Brad was there for the start on the first day to go over what we had agreed. His crew was very professional, polite and careful. They checked with us on any questions about final details as they went along. It took the crew three days to install the fence. The crew kept the yard picked up each day. They even wiped down the aluminum fence at the end. The crew foreman built a very nice transition between the six foot privacy vinyl fence and the 42 inch scalloped picket fence in the front yard. We are very pleased with the completed fence. Our dog had a great time running free in the completed fenced in yard. If we have fencing needs in the future we will work with Creative Fence.

As all the other comments on Angie's List Brad is professional, polite, punctual etc. Made my choice based on comments and ratings on Angie's List and personal knowledge on Brad's work and comments. He is "hands on" and definitely takes pride in his work.

Brad (the owner of Creative Fence) is awesome! He is not only courteous, professional, punctual, responsive, but also does EXCELLENT work. My neighbors had their fence installed with him, and that was the second house they had him do the work (they had him install the fence in their previous home also). I saw the fence, and it looked great, so I went with Creative Fence, even though their price was a bit higher than others (not much higher). You get what you pay for!! My project was very large, it included landscape, hardscape, lighting, spa, boulders, and the fence. I had to work with 4 different companies, Creative Fence being one of them. Even though I spent less money in Brad's part of the job (when compared to other parts), he was the one that gave me the most attention overall, and took care to make sure my fence would be properly installed and that I would be happy at the end. There were some issues with the original design (mistakes that one of the other companies I was working with actually made), and also some problems with the grading (caused also by the other company). But Brad worked around everything and resolved everything for me. At the end I was VERY happy. He was here HIMSELF digging to fix the grading issues left by the other company, together with his two guys that were working on my project. I highly recommend. I trust him and I trust his work. By the way, his administrative assistant (Kay) is so helpful, and so polite and nice. Every time I called she was always very patient and helpful. At the end I was very happy overall. Creative Fence is worth every cent..

We chose this fence company based on Angie's List reviews. We had to wait about 6 weeks for the installation, but it was worth the wait. Everyone working for Creative Fence was very friendly, from the office to the work site. Kay (who answers the phone) is a sweetheart! Brad (the owner) was open to new ideas that we presented him with and gave us his honest opinion. He is a really nice person to do business with. During the installation process (which took 2 days), the work site was kept clean, and very well organized. The finished product looks amazing and we are very happy with the quality work done by Creative Fence!

They were on time, and the workmanship was excellent. It was a pleasure doing business with these people (from office to the field).

The owner was terrific! He was easy to work with, on time and co-operative in every way. His workers, on the day of installation, were professional and knew their craft.

Good people, great fence! Terrific installation!

We were looking to replace a decorative fence in our front yard. Brad came to our home on two occasions to review our options thoroughly. He was well-prepared (had samples of various fencing in his truck) and asked us questions about things that didn't even occur to my husband and I in order to fully understand what we were looking for. He gave us three quotes on three different types of fencing so we could compare the costs. We chose to go with a bronze-colored aluminum. Two men came out about a month later to do the installation. They came before we had to leave for work so that they could go through a list of questions to make sure they understood what we wanted. They texted us pictures when they were finished to make sure we thought it looked good. When we returned home from work that day, we had our new fence! They couldn't have made the process easier or more pleasant for us. Will definitely work with them again in the future!

They were great they worked good with Me and worked in my budget. They charged me cost for something to cut the cost. Then they wanted everything to look very professional. He saw everything through with out charging Me a huge amount.

Brad came out and did a nice presentation. We had a lot of pictures to work with and he explained things well. We had mailed our deposit in and then there was a little lapse in communication to get started but it really wans't a big deal. They came out over a couple days and did a great job. Brad was very helpfull with our new home since when he measured for the fence he helped us realize that the yard still had giant piles of dirt that the builders didn't remove from the corners. When we had the builders come to move the dirt piles and Brad actually worked with them to get our yard level for the fence to get put in. I was quite impressed with the extra effort from him. He is very knowledgable and I'd reccommend him to anyone looking for a nice fence to be put in.