I called another company and they have scheduled a repairman to be here within the next 2 hours. I will see how that goes.
Description of Work: Copy machine, no longer under warranty, malfunctioned on Saturday August 18 in afternoon. Called Advanced and left message requesting service on Monday. On Monday, I called and spoke to Holly, who while very polite, informed me they would try to get somebody out today (Monday), but in either case, I would be kept informed. Later in the day, a technician called from Quakertown to set up a time to come to me. We close the office at 4 and his call came after 3, so there was no way he could get here in Wescosville from Quakertown before 4. He advised they would get the call scheduled for the next day (Tuesday).On Tuesday, having not heard from them by 1, I called Advanced and was informed that they "might" be able to get somebody out today. I am disappointed in their lack of concern and poor service. I cancelled the repair and ended over a decade of what was previously reliable service from Advanced
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair
FAQ
Advanced Business Equipment is currently rated 1 overall out of 5.
Advanced Business Equipment accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Advanced Business Equipment does not offer free project estimates.
No, Advanced Business Equipment does not offer eco-friendly accreditations.
No, Advanced Business Equipment does not offer a senior discount.
No, Advanced Business Equipment does not offer emergency services.
Yes, Advanced Business Equipment offers warranties.
Advanced Business Equipment offers the following services: OFFICE FURNITURE & EQUIPMENT-DEALERS COPIERS & COPIER SUPPLIES