House Cleaning of the Holy Ghost

I recently hired House Cleaning of the Holy Ghost to do an initial thorough cleaning and then regular biweekly cleaning. I won't recommend this company to anyone. I apologize for such a long review but would like to explain the horrible experience I had from them. I called them along with few other companies to come and give us an estimate for cleaning. When they first came in, they looked reasonable and professional. Even though Abraham was a little talkative, he made sense for the most part. They estimated 10 hours for the first time deep cleaning and explained to me why it needed that much time. We both agreed that I'd assess their first cleaning and make a decision on the regular cleaning job based on the quality. For the initial cleaning, they came in at right time and looked professional. Four people worked for hardly 2.5 hours. While them finishing up the work, I noticed some details like faucets not cleaned, dust underneath bed etc. and asked them to take care of them. They took care of a couple things I showed them and left. As soon as they left, I started finding out basic stuff that they missed out (like floor not wiped in many areas, floor not wiped at corners and around furniture, cobwebs hanging in three different places etc.). They didn't even lift and clean underneath small stuff on the floor. For example, they didn't even move a laundry bag kept on the laundry room floor. I did find lot of dust and big particles underneath it when I moved it. Although I asked them to clean underneath beds, they did it only in one room in front of me but not in other rooms. They didn?t even pick up face tissues from underneath the beds. Most of the window sills were untouched. Anyway, I gave them a call within a couple minutes of them leaving my house. One of the women picked up the phone and said Abraham was driving and would give me a call after some time. After an hour, I kept calling them and finally got hold of Abraham. He was arguing that the dust on the floor was the residue from first wipe and it takes few times of cleaning to go away. I told him that it was nothing like that and that I could find areas where they didn?t even touch and had heavy dust and even big particles. I also mentioned about the cobwebs, face tissues and windows sills that were not cleaned at all and told him that it's not acceptable after a deep cleaning. His response was that they didn't do a deep cleaning this time! I reminded him about the conversation we had during their initial visit and him educating me about deep cleaning and why this cleaning needed 10 hours. I also told him that what they did was not acceptable for even a regular cleaning. He kept arguing with me for few minutes and finally asked what I wanted them to do. I asked him to come back and fix it. He said they would come back in 40 minutes and never showed up. I tried to contact them on both their phone numbers from different phones for the next few days but no one picked the call. Then I realized that he was just buying some time to cash the check I paid by telling me that they would come back in 40 minutes. I see that they cashed the check on the same day. I am really surprised how people like this are still in business after treating customers like this.