Absolutely Cleaning LLC

They were on time, worked through the night and even gave me a discount since there was more work than estimated.

Maria was a real pleasure to work with. Very professional and thorough. The house was very dirty and when she and her crew left it sparkled.

Went well. A little confusion over price, but overall satisfied with their work.

Very good. They have done a top notch job and we've been so pleased. In fact, I did like them and we liked them so much that we have them come once a month and clean for us. They dust everything, throughout the whole house. It's not just in the living room or something. They are very nice people. We have not had any complaints at all. In fact, I have recommended them to several people.There were three ladies and probably over an hour, maybe an hour and a half sometimes. I think the price is reasonable with what everyone else is paying and everything. It's not real high. They such a good job. Everything just sparkles. They are so accommodating and they want to see if there is anything else, did we do it good enough and do you want to check; I'd say top notch in quality. Their responsiveness is top notch. They don't speak English too well so their is usually one lady that I talk to more than the other two. I can't hear too well and I don't understand Spanish so I have a little problem if I can't talk to the one lady who translates. I will use them again in the future, in fact, I have been trying to figure out a time to get them here this month. With appointments and everything like that, and things coming up so I haven't talked to them for this month yet to get them here. I wanted them before Easter but it didn't work out with our other appointments. I have to call them and ask them if they are available at that time. They are very adaptable. Maria Spicer is the lady that I usually talk to.

It took awhile to connect with the owner because of the snow we had and then she forgot about one appointment we had set up for her to look at my house before her crew came to clean. When she came and I started going over the list from Angie's List of what I had bought she said that she loses money on those ads that run. It was apparent that she did not know what was on the list, that was disturbing to me, which made me be more adamant in going over the details. Included in the list was cleaning the inside of the refrigerator, oven and microwave which I told her I did that myself and did not need that to be done, especially since she told me how the refrigerator task always cost them money as a company. I did told her that since I wasn't having that work done, what I wanted in exchange was to make sure that our 6 louvered doors were properly dusted. She demonstrated that difference between wiping over the side of the door, or touching each louver, with is of course, how they need to be cleaned. She offered to do the 'proper way' for an additional $60. I asked how long the whole house cleaning would take and she said 3 hours. Since she was going to have a crew of 3 people, I figured I would be buying 9 man hours of work for the "new price" of $209. Had I not prepaid for this deal, I would have cancelled at that point. The appointment for the cleaning was made over the phone to a day that worked for me. In the conversation, I asked how long they would take and was told 2 1/2. I didn't say anything because I knew I would be here to supervise. When the crew arrived, they were prompt and did an excellent job. Their grade is represented in the only 'A' I have given this company. My only complaint with the women she sent was there was not one that could speak English and it was very difficult to communicate. I asked which one spoke the best English and it was pretty much 'none'. That did not take away from their thoroughness in cleaning, just made it difficult to explain things to them. The crew finished the jobs in just over 2 hours. I made them wait before I let them leave just to make sure that nothing on the list was forgotten, and it was not. So, as it turned out, I paid $60 extra and the housecleaners got done 1 hour (3 total man hours) sooner than expected. That did not make me happy. I had wanted to use this service for my spring cleaning and then for future scheduling as I needed if they did a great job. Unfortunately, I will not rehire because I feel I was manipulated into paying more money because my request was unreasonable, even though I had taken away the 3 tasks that the owner said were so time consuming (inside of refrigerator, microwave and oven). I think my 'Buyer Beware' for Angie's List Specials would be to confirm that the business is really going to do what is advertised. The ad clearly stated that they would stay until the job was done and I wish I would have just cancelled and contacted Angies List. My lesson is learned.

I'm glad I was still home when they arrived. I think the cleaners had been given the wrong time; they appeared surprised when I mentioned I was expecting them 2 hours earlier. I only had 2 hours before I had to leave, but they worked hard and efficiently and did a wonderful job.

Carolina and Concepcion got right to work, I supplied products and the vacuum and they supplied all cleaning rags and oven cleaner. They worked quickly and quietly, the oven never looked as good since we moved in as they had it looking. All work was done well, thorough and they asked if I had any special requests-I didn't but they were willing to do whatever with in reason I requested.

it didnt. they were impossible to schedule.

Very well, they came and went right to work. They covered a lot of cleaning in the time they were here.

I purchased this service back in December. When purchased I submitted three dates for the service to be scheduled. I did not hear back from the provider until late January (after my dates had passed) at which time they offered to come and clean that day. I could not accommodate them on such short notice so they were to contact me to reschedule. I actually had to reach out to them and request a new date. We rescheduled for a date in February. Unfortunately weather issues prevented them from providing the service on our scheduled date and they had to cancel. We rescheduled for March. The crew arrived 45 minutes late. Due to another appointment I was unable to accommodate them. I decided to try once again so we scheduled for late March. I was glad I did. The crew arrived and we walked through the home. After a call to the owner everyone was on the same page and they began cleaning. A crew of three people worked non-stop and did an excellent job. All cleaning was as advertised and they even dusted a bakers rack with quite a few glasses and decorations on it. They dusted all the tops of picture frames, baseboard, stairs, furniture etc. Mopped, vacuumed all floors, cleaned inside and out of the stove. They were supposed to clean inside the refrigerator but I was unsure if that happened. I could not tell as we keep things pretty clean as it is. They did an excellent job in the bathrooms and the kitchen as well. All in all it was worth the schedule hassles to receive such excellent service. Well worth the price paid and would definitely use their services again but would really recommend that they become more professional in how they schedule customers. If they can work that out and continue the excellent service they should be very successful.

The team of cleaners spent a significant amount of time cleaning everything we agreed to. I was surprised at the thoroughness of the job they did. We were pleased with the results.

After submitting request for service I waited over a week with no response. I called them and left a message with no response. I contacted Angie's List who then contacted Absolutely Cleaning. Again no one called me. When I finally got a hold of someone at AC, he said he didn't have the schedule book and would call me back. He never did. I gave up.

A team of 3 came and got to work immediately, but after 2 hours, I got a call from the company saying they were past their contracted time. I reminded them that I paid for a deep cleaning and they wouldn't leave until it was complete, as advertised. They worked for another hour, but did not clean the refrigerator (also as advertised). I do not blame the people who did the cleaning...they were great. I think they may have been under pressure to finish fast as they probably had another client to get to.

I didn't hear back for about 2 weeks after giving my schedule so I reached out again, and Maria said that they hadn't heard from Angie's list yet. She then did schedule with me right away and I was able to schedule in a few weeks. I was offered 3 cleaners for 2 hours and 2 women showed up - they were very kind and responsive. I'm not sure how long they stayed as I had to leave for work. Everything looked good except they did not clean on top of my armoire or on the top of my cabinets, which is what I needed done. The floors were also not completely clean and were very dull. I was disappointed as this is why I hired them in the first place. I would hire again, but be more specific about what I need.

After I paid the Angie's List Deal, I waited to hear from the company for three days. When I didn't get a call, I called on the fourth day. The woman on the phone was one of the owners and answered the phone as though it were a home number, not a business number. I had to ask if I was indeed calling Absolutely Cleaning. She sounded confused/discombobulated and was having a secondary conversation with a man (her husband, I think) while she talked to me. We talked about the deal I had purchased and she suggested a day that she could come the following week. I asked her to call me the day before to confirm, since she sounded unsure. She said ok. The day before the scheduled cleaning, she did not call as planned, so I assumed she was coming, or at least thought I better be at the house just case. I called her the day before in the evening and left a message. No call back. On the day of the scheduled cleaning at the rental home, no one showed up. Again, I called late afternoon to ask what happened. No return call. Two days later, when I didn't hear back, I called Angie's List to ask for refund. Then I called Absolutely Cleaning one last time as a courtesy call to let them know I was requesting a refund and would be leaving a negative review on Angie's List. The original woman answered the call, seemed to have forgotten her scheduled commitment with me but proceeded to justify her lack of response with "I have been so busy." Needless to say, I feel like this negative review is justified.

Three workers arrived, worked quickly and efficiently left the house looking clean and fresh.

The crew was great! The work was thorough, and I will definitely have them again!

Did not return several phone calls or texts timely if at all, they cancelled one appointment, and then sent someone to my house without making an appointment. Poor, poor communication and very poor professionalism.

They did a very thorough job and my house was sparkling clean when they were done. Maria is very sweet and accommodating. Scheduling was a little bit tricky but ultimately worked out fine for me. I would definately use them again.

Great. We were very happy with the results

The only suggestion I would have for Maria is to have one english speaking cleaner with each of her teams.

Cleaned a lot of space in record time

Great. Professional, courteous, and great cleaning job.

Marie and staff did a great job! They dusted everything, including our knick knacks, and even cleaned out our refrigerator. They did such a great job that we decided to sign up for monthly service with them. We would highly recommend them to anyone!

They did a wonderful job . In fact we were so impressed that we have hired them for a once a month service.