Description of Work: They did well on all fronts. The hard part was picking the type of rug. The salesperson was very helpful with clarifications to all our questions. They were reasonable in price compared to other local vendors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Gloria L.
10/2014
5.0
carpet installation
+ -1 more
unknown
Description of Work: We purchased a dining room rug. The salesman allowed us to take home a smaller sized rug to see if it would work for our space. We loved the overall look, returned that rug the next day, then ordered the next size up. Two weeks later the new rug arrived, we went to the store & brought it home. Couldn't be more delighted with the final look and ease of working with NW Rugs. Great sales rep; very attentive & professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,200
Geoff H.
07/2014
5.0
carpet installation
+ -1 more
Went to 2 NW Rugs stores, one off I5 near Tualatin, one near Tanasbourne. Purchased 2 handmade rugs, a 3x4 Balouch made in Iran and a 5x7 Peshavar from Pakistan. Both were tribal design rugs. Rugs were on sale however one store quoted a 15% discount, the other 30%. You need to ask for the sale price, it was not offered up front. Even if rugs are not on sale, make an offer. It appeared that the store is comfortable with a 30% discount. Go to more than one of their stores for the best selection. It appears that they have the same pattern in several different sizes as if some designs are made to order for the company in multiple sizes. If you want a and quot;uniqueand quot; rug, shopping more than one store is beneficial. Carpet pad is about $40-70 additional for the sizes of rugs that I bought. Staff was professional and cordial. You can take 3 rugs home overnight to see how they look on your floor. All they need is a credit card imprint (card is not charged). Would recommend them.
Description of Work: Sold 2 Persian rugs
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
SHARRI L.
01/2009
5.0
carpet installation
+ -1 more
The salesperson came out to the house to make sure the rugs were ok. She even brought a couple out so that I could decide between. She was very accommodating. Everyone who sees the rugs thinks they are antiques and that we spent a lot more than we did. The rugs are high quality and are hand made.
Description of Work: We bought oriental rugs from NW rugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
SHARRI L.
04/2006
5.0
carpet installation
+ -1 more
Excellent service from a very dedicated and personal sales person. She answered all of our questions, was very understanding that we didn't make snap decisions and went out of her way to be sure we got what we would be happy with for years and years.
Description of Work: Purchased two hand knotted Oriental rugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
DONNA S.
10/2005
5.0
carpet installation
+ -1 more
MY EXPERIENCE WAS GREAT. I WAS ABLE TO TAKE SEVERAL RUGS HOME, AND TRY THEM OUT IN THE SPACE. ONCE I DECIDED UPON ONE, SHERRIE WAS ABLE TO MATCH THE PRICE I FOUND ON THE INTERNET.
Description of Work: WE BOUGHT A HAND MADE RUG FOR OUR ENTRYWAY.
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Service Categories
Carpet Sales and Installation
FAQ
NW Rugs is currently rated 5 overall out of 5.
Sunday: 11:00 AM - 6:00 AM
Monday: 10:00 AM - 7:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 7:00 PM
No, NW Rugs does not offer free project estimates.
No, NW Rugs does not offer eco-friendly accreditations.
No, NW Rugs does not offer a senior discount.
No, NW Rugs does not offer emergency services.
No, NW Rugs does not offer warranties.
NW Rugs offers the following services: Area rugs, leather furniture & fine home decor.