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AAA Appliance Service Inc.

Appliance Repair

About us

If you are looking for a reliable, trustworthy, and professional appliance repair company, look no further. For three generations our small, local, family owned and operated business has been providing superior appliance repair service for the Portland Metro Area. Since 1979 we have striven to exceed our clients expectations for service and repair of all major residential appliances and we strongly believe we continuously achieve that goal. Even though we are small, we have high expectations for delivering quality appliance repairs. By being a small business we are able to control every aspect of our business to meet our personal expectations and our customer’s expectations. We strongly believe each household needs a company they can trust and rely on. We want to be that company for you.

Business highlights

46 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Large residential appliance repair services. Appliances include: Washers, dryers, ranges, ovens, cooktops, refrigerators, freezers, disposals, and dishwashers.

Services we don't offer

Heating & Cooling or Plumbing.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard

Photos of past projects

Reviews

4.6147 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
6%
3
2%
2
2%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.6
responsiveness
4.7
punctuality
4.8
Showing 76-100 of 147 reviews

DEBORAH S.
09/2006
5.0
appliance repair
  + -1 more
The tech was on time, polite, diligent, and very knowledgeable. We would use this service again.
Description of Work: Vent was blocked and knob broken. The tech replaced the vent hose and re-positioned the dryer, and gave us tips on preventing a recurrence. On a second trip, he replaced the knob (it required a special order). Showed us how to move the door hinges so we can use the dryer more easily, rather than pay him to do it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$91

STEVE A.
09/2006
5.0
appliance repair
  + -1 more
The technician, Jayson, found and repaired the problem within minutes.
Description of Work: Repaired dishwasher which was shorting out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$72.5

BEN H.
09/2006
5.0
appliance repair
  + -1 more
Repair man was on time, fixed the washer promptly and put everything back together again. A very young repair man, but was kind and did good work. I could tell he knew his stuff. Guaranteed the work for 90 days too.
Description of Work: Replaced a worn out coupler on our washing machine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

CARL H.
09/2006
5.0
appliance repair
  + -1 more
On time, anticipated problem and had parts with him. Good service!
Description of Work: Diagnosed problem and replaced part.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$222

CHRISTINE S.
09/2006
5.0
appliance repair
  + -1 more
Worker was on time, even calling ahead to give me time to come from work. He assessed what the problem was (over-the-hill motor) and advised me on what he thought it best to do. I appreciated his honesty and I didn't feel he was out to make another buck (as we decided NOT to fix the motor - the expense was not worth the life of the motor). How refreshing!
Description of Work: Dishwasher wouldn't drain. Worker was able to drain it (by moving the dial) and after checking sink drains and listening to different cycles on the dishwasher was able to advise me of my options.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$52.5

JULIE L.
09/2006
5.0
appliance repair
  + -1 more
They came out as scheduled, called as scheduled. They are very prompt! The stove was fixed in a short amount of time. The cost for ''parts'' seemed extreme, but at the stove and oven now works. They did a good job.
Description of Work: My gas stove was not working. The burners would not light and the stove temperature was off.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

DAN L.
09/2006
4.0
appliance repair
  + -1 more
They arrived later than they told me, (told me between 3-6 PM, but didn't call until 6:45). After they were here, the job was done quickly and effectively.
Description of Work: Repair washing machine.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$117

MARGARET B.
09/2006
5.0
appliance repair
  + -1 more
Prompt, called before coming, knowledgeable, carried replacement part with him.
Description of Work: Iceman replaced and repaired the ice maker on my refrigerator and repaired the dishwasher. He also repaired the disposal which I didn't even realize wasn't working well. He cleaned the filter part of the dishwasher and dislodged a piece of pottery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$346.5

LISA W.
08/2006
5.0
appliance repair, gas leak repair
  + 0 more
Nice guy, efficient, knowledgeable, polite, and patient with our dogs. Seems a little expensive. There was a minimum for each appliance, but the service was excellent.
Description of Work: Diagnosed balky burners on a gas range and a gas cooktop. Replaced relevant switches.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$490

JIM H.
08/2006
5.0
appliance repair
  + -1 more
The freezer part of our fridge had been leaking water since we moved in to our new house. We had them come out to take a look at it. The guy knew right away what the problem was and fixed it. I also asked him to hook up the water hose to the fridge since we moved it during a kitchen remodel. The price may be a little much considering the amount of work, but it's cheaper than buying a new fridge (which we were considering). I guess it's probably standard pricing though.
Description of Work: Diagnosed problem we had with the refrigerator freezer leaking water like crazy. Cleaned out defrost plug and hooked up water line to ice maker. Three weeks later, it's still working great.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132.5

HEATHER F.
08/2006
5.0
appliance repair
  + -1 more
I had to schedule a couple of days in advance, and they could only give a general timeframe, but not unexpected. Michael was quick to diagnose the problem, which actually was different from what I thought it was, and fixed it quickly,
Description of Work: Diagnosed and repaired washing machine motor coupling.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121

MELISSA W.
08/2006
5.0
appliance repair
  + -1 more
The repairman was very efficient, very polite and cooperated with our request that he be careful not to let our cats outside while he was there. He worked quickly, and the company's policy of a 90-day warranty not only on their work, but on our dryer altogether, is enough to convince us this is a quality business. Their fixed cost for coming out to consult is $52.50, and anything past that is just time and materials.
Description of Work: Our dryer was on the fritz and we had no idea what the problem was. AAA's repairman came and within an hour had not only determined the causes (loose belt, bad element, and general poor installation) but had fixed it, too.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

MIKE W.
08/2006
5.0
appliance repair
  + -1 more
They were able to schedule someone for the very next morning, despite being called at 4:00 PM. Kevin? the repair person arrived in the 8AM to 1PM time slot as promised (at 10:45 or so). Was able to diagnose the problem fairly quickly and only needed to charge the minimum ($30) above the service call fee ($52.50). The part needed was no longer available but he was helpful in describing exactly what was wrong.
Description of Work: Diagnose problem with Timer position and No hot water coming in. Reset timer indicator - now works fine. The temperature selector switch needed to be replaced but is no longer available so we still don't have hot water. Put machine back together and in place appropriately.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$82.5

STEVEN I.
08/2006
5.0
appliance repair
  + -1 more
The technician was great. He was on time and very professional and friendly. I'm not sure but I think is name was Jay. I'm sorry I forgot it. The office personal were also fantastic. I must also note that this was an early Saturday request to come to our new home. I have every intention of using AAA Appliance Service for future needs. Thanks.
Description of Work: I had the technician check the dryer to see if it was safe and if it functioned properly. The technician tested the washing machine and cleared the hoses and small filters. When he finished both the washer and dryer were running like new. These appliances had not been taken care of by the previous owners and we had considered discarding them. As it turns out with a small investment both units are running great. According to our technician both units are energy efficient. He also told us somethings we could do that would save us money. This I really appreciated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$63

JANE W.
07/2006
5.0
appliance repair
  + -1 more
I called AAA about a dryer repair because I didn't want to deal with Sears anymore. A representative took the information about the suspected defective part (control panel), and promptly called me back with the replacement cost. She was honest about her concerns that it might not be worth the money to repair it (more than half the original cost), or the reliability of the panel in general. It turns out she was right. Sears is replacing these defective machines that continue to give trouble. I have had mine worked on 3 times already, but it was out of warrenty. The next time I need help I will call AAA first. Their service call price would have been very fair had I used them.
Description of Work: They would have diagnosed, and probably replaced the control panel (it has been replaced once). My machine was out of warranty. ($350.00)

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

DAVID B.
07/2006
5.0
appliance repair
  + -1 more
Prompt, called before arriving, would definitely use them again.
Description of Work: Look at dryer to see why it overheats. Determined it was the motor, and that repairing it would cost more than the dryer is worth.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$52.5

SALLY H.
06/2006
5.0
appliance repair
  + -1 more
A very helpful call, and saved me an unnecessary service call fee by diagnosing the problem. They could have made a couple hundred dollars on a repair, but chose to be honest. I will certainly call them in the future!
Description of Work: My dryer quit. I called AAA at 7:30 AM and explained the problem. The contact was very knowledgeable and asked relevant questions, ultimately telling me the dryer was more expensive to repair than to replace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$1

LEE T.
06/2006
5.0
appliance repair
  + -1 more
The phone experience was excellent. The technician was in the area and arrived almost as soon as I hung up the phone. The technician was very thorough but also very fast. He pointed out that the washing machine was starting to leak, and that I should not wash heavy Afghan rugs in the machine because they would be too heavy. Finally, he advised me to NOT call him again if there were problems with the new belt; it would be more expensive to repair the appliance than to replace it. Overall, I was delighted with the service.
Description of Work: My Frigidaire washing machine was not spinning. They replaced the drive belt.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

S C.
06/2006
5.0
appliance repair
  + -1 more
They were prompt and repaired our dryer quickly. We were very happy with the service.
Description of Work: They fixed our dryer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

LAURA S.
06/2006
5.0
appliance repair
  + -1 more
The technician was on time and very knowledgeable.
Description of Work: Technician diagnosed problem with our washing machine--a pin hole in drain hose--and told my husband how he could fix it himself. The technician also gave us an estimate if he replaced the hose.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$52.5

VALERIA S.
06/2006
5.0
appliance repair
  + -1 more
The tech service person arrived on time. Spent approx 1 hr diagnosing problem. Had to go to warehouse to get part. Returned when he had said he would. Took 1/2 hour to install and reassemble stove top and front panel. Price seemed high but tech indicated the GE control board was the most expensive of all brands. He gave us the option of shopping for a new stove but we chose to have this one repaired. He did not pressure us one way or the other.
Description of Work: Replaced electronic control board on GE oven - cost $320. Service charge $52.50. Tech service time $60.00.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$432.5

MARGOT M.
06/2006
5.0
appliance repair
  + -1 more
The repair person was on time. He was unable to complete the repair that day as he needed a part, but he arranged to return a couple of days later. Upon his return, he was punctual and finished the repair promptly.
Description of Work: Repaired our non-functioning dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$151

WILLIAM W.
05/2006
4.0
appliance repair
  + -1 more
Charged additional service charge to look at 2nd appliance on same visit. Charged $50 labor for 10 minutes work.
Description of Work: Diagnose problem with clothes dryer and washer and replace pump on clothes washer.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$171

mike B.
05/2006
5.0
appliance repair
  + -1 more
Repairman was on time. He was very honest with us and we where inpressed.
Description of Work: Check an old fridge that died, fixed it with a new relay, checked another newer fridge that we decided not to repair at this time.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$182

SALLY G.
05/2006
5.0
appliance repair
  + -1 more
They were very nice, and they came right out.
Description of Work: They repaired our dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$142

Contact information

29333 SW Town Center Loop E 128, Wilsonville, OR 97070

http://www.aaa-applianceinc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
87581
Trade License Locale
Oregon
Trade License Authority
State of Oregon Construction Contractors Board
Trade License Expiration
11/25/2024
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair

FAQ

AAA Appliance Service Inc. is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 1:00 PM

AAA Appliance Service Inc. accepts the following forms of payment: Check,CreditCard
No, AAA Appliance Service Inc. does not offer free project estimates.
No, AAA Appliance Service Inc. does not offer eco-friendly accreditations.
No, AAA Appliance Service Inc. does not offer a senior discount.
Yes, AAA Appliance Service Inc. offers emergency services.
Yes, AAA Appliance Service Inc. offers warranties.
AAA Appliance Service Inc. offers the following services: Large residential appliance repair services. Appliances include: Washers, dryers, ranges, ovens, cooktops, refrigerators, freezers, disposals, and dishwashers.
Heating & Cooling or Plumbing.

Contact information

29333 SW Town Center Loop E 128, Wilsonville, OR 97070

http://www.aaa-applianceinc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 1:00 PM