A-Affordable Royal Flush

We have used them a few times and will again. Friendly, prompt, professional service!

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I got a call from the office that the earlier appointment was cancelled and if it was ok that they could come earlier. The septic truck operator arrived within thirty minutes and was done thirty minutes after. My tank is easy to access and no digging or other prep work was needed. The operator did his informational talk about septic care and was polite. He was done in about thirty minutes.

I was surprised by how much service costs have gone up or I would have given this company a straight A rating. The front office was great. They explained all the costs in advance. I have a double tank, so standard price was $400. They charged $85/hour for digging and since I'm 60, I was willing to pay someone else to do it. They gave me a 30 min window for arrival (8 to 8:30) and came promptly at 8:00. Had the tank lids dug out by 8:20 and were gone before 9 a.m. Fast and efficient. When he had covered the lids back up again, the service man (can't remember his name) talked to me about the condition of the tanks and possible services I might need in the future. ( My house was built in the early '80s and I'm sure the septic system dates from that time.) He also advised me not to use the products sold in the stores for keeping your system healthy. He said that many of them actually eat away at the tank itself. Good to know.

This was the first time we'd used them. They came out the day after I called and were right on time. The guy that did the work was cheerful, polite, clean and quick. He didn't try to sell me anything. They'll even send us a reminder card in a few years when it's time to pump again.

The septic tank lines going in come from 2 different buildings. One of the lines had broken back in under a concrete floor. We didn't know this and thought it was just a back up from a full tank. I looked up septic tank pumpers in the phone book and found this company, who was reasonable in price and wasn't so far booked out in the week. I also used Angie' List for comments. Called them on a Monday, appt was for a Wednesday. When the service man showed up to pump out the tank, he found that a full tank was not the problem, but a broken drain line from a toilet no longer in use plugged up the other connecting line at a Y. Victor was very helpful. We had to get some extra help to fix the darn thing, sledge hammer, tractors etc., for removing concrete, but as far as this company goes, they were great. I would recommend them anytime.

They gave me good service. It was easy to make an appointment. They explained what they needed to do. I don't know if their pricing is good or not. It seemed high but they also installed a high end pump. They went out of their way to explain what they were doing and why we needed to do this fix. I was certainly satisfied with their service.

The price was competitive. My overall experience with them is good.