It went very well -- because of the amount of moving of furniture, books, etc. They did the installation over 3 days. This made it possible for me to deal with the whole process. The installers were very efficient, mesured and then brought the carpets here, cleaned up afterwards and left me to click-lock wrenches (by mistake but never came to get them, though I called twice).
Description of Work: Laurel helped me select colors I like and provided several samples of different colors and quality.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,765
Scott M.
04/2010
5.0
carpet installation
+ -1 more
We agreed to the price and they asked for payment up front. However, this was our preference, as we did not wish to finance it, so we put it on our AMEX costco card. We did not discuss financing options. They said they would not run the charge until the carpet was delivered , however they did charge it almost immediately. They also said the carpet would not be delivered from the factory for 4 weeks or so, and it was ready for delivery within 2 weeks, as it came from California and not Georgia. So the schedule for the install was moved up unexpectedly. The estimator had laid out where she thought the seams should go (due to lighting etc) but Angel and his crew changed that somewhat. I must say that he knew what he was doing, and after 15 years installing he was correct. I absolutely cannot tell where the seams are. The installers were very professional and they did zero damage to any woodwork, or the wood floors. They always were very careful to protect any surrounding surfaces. Because we spaced it out over such a large period they needed to leave the carpet roll in the garage, so that may factor in your decision. Although, I did not get charged for it they helped me move several large items in the great room. Overall, we think that they did a great job, however the price was higher than I anticipated. And they did run the charge before they said they would, so I marked them down for those two parts. However, we knew beforehand that they would not be low, and the reason for picking them is that we knew we would get very good carpet at a fair price.
Description of Work: Costco replaced approximately 140 sq. yards of carpeting in the whole house. 3 bedrooms, family room , offfice and large hallways with two sets of stairs. The carpet we chose was their absolute best, along with their best pad, so the price was fairly high, but that is what my wife wanted. The carpet has a 15 year wear warranty. Furnture moving was not included, so we spaced the installation out over 5 days. I moved the furnture myself , and we took the opportunity to repaint the office and two bedrooms before they installed the new carpet.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RUTH M.
09/2009
5.0
carpet installation
+ -1 more
Costco Carpet Sales did a great job. I?ve used them before, but not for carpeting. They came out and brought samples. They brought it quickly because I was in a hurry for a wedding at my house.
Description of Work: I used Costco Carpet Sales to install carpets. They put the carpets in the hallway, the service stairs, a duct and a dining room. They did the work recently.
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Service Categories
Carpet Sales and Installation
FAQ
Costco Carpet Sales is currently rated 5 overall out of 5.
No, Costco Carpet Sales does not offer free project estimates.
No, Costco Carpet Sales does not offer eco-friendly accreditations.
No, Costco Carpet Sales does not offer a senior discount.
No, Costco Carpet Sales does not offer emergency services.
No, Costco Carpet Sales does not offer warranties.