ACTION WINDOW & GUTTER CLEANING LLC

They cleaned the gutters, but it didn't appear that the cleaned along the entire upper gutters, they just did the down spouts. The can improve by being more thorough in their cleaning.

They did a good thorough cleaning of all the gutters.

They did a very thorough job in cleaning the windows, and spent a lot of time trying to clean the roof.

They missed a few windows, but were excellent at cleaning the majority of them. Both young men were very personable, and anxious to please.

It has gone quite well for many years but they recently had a price increase for gutter cleaning. I recently had back surgery so I can't get up on a ladder so I also asked for a bid to either spray or toss moss treatment in two spots of the roof that are about 3ft square each. I was shocked when they gave me a bid for something like $150 given for the moss treatment given that they would already be up on the ladder and it would take 5 minutes extra. I don't want the roof cleaned I just need some moss treatment on those two small areas of the roof which contain spotty moss. I wish I could use a ladder so I can do it myself. Anyway, I sent an email to the owner Guy about being upset regarding the moss treatment bid and I haven't heard back.

The service seemed fine (I wasn't home when it was performed), however the Action Windows & Gutter scheduler made a HUGE MISTAKE. I found Action Windows & Gutter via a co-worker's recommendation through her B2B networking group. I had called around to a few places to get estimates for the work described...Action Windows & Gutter being one of them. I got busy and didn't get back to them for a few days, but continued with my search of vendors. A week or so later I receive a call from the scheduler asking me how the service went. I told her, "Service for what exactly...I never authorized anyone to work on my house." It turns out they sent out a rep who did all of the work without my verbal or written consent. I was P*****! I spoke to owner Guy Rencher. He explained that a mistake was made but wanted me to pay the full price. I asked if he would provide a discount for the mistake, he suggested 10%. I took it, but looking back I should have asked for more. Luckily he was one of the less expensive vendors. Long story short Guy admitted to the mistake and tried to make good, which I think he did. Will I use them again, maybe/yes.

After having a tile fall from our roof onto our deck we had another vendor come out and take a look at our roof and discovered that they had actually replaced the tile on our roof with composite material and did not secure the tiles.

Showed up as scheduled. Excellent job - spotless windows. I will not hesitate to use this company in the future. Highly recommended. A scheduling error was my fault. When I tried to contact the company (multiple times) I couldn't reach anyone.

Action Window has cleaned my windows for multiple years. Due to the steep slope (one level in the front and 4 levels in the back) windows must be lifted from the inside. Some of the windows are very large and heavy. Each time the crew has treated the windows and screens carefully so they fit back like new. Today, Heiden and Justin performed the work. Both did an excellent job. The windows sparkle and shine and make the rooms brighter. Very professional.

Wonderful company. I had to be away when they came and it was wonderful to come home and find my deck and walk much cleaner than when they came.

They came and did their job well and it saved me getting up on the ladder and fiddling around with the ladders. It was good.

We had some windows replaced and were very happy with Mike. With this, the company also recommended this window washer. We wanted only outside washed. Price was $304.00. Work was very poor. In all fairness, they did offer to return, but we were under a time crunch.

Wish I had checked Angie's list first before calling for the service as a result of a reference from my neighbor. The two guys who came out to do the cleaning were courteous and did a great job but the office personnel is a nightmare. I was never notified when they were going to come out, they just showed up. I never got a receipt, I tried to take advantage of the no worries 3 year deal but received no response to 2 voicemails and 2 emails. Seriously, is it so difficult to get good administrative help? If the owner would call me I would be happy to work something out with them.

They were very friendly on the phone and appeared to be knowledgable. They kept scheduling dates and then not showing up. This happened on four occasions and then never showed and then I never heard from them again. They must not want our business. I will be calling another company for help.

Pleased with gutter cleaning and the crew that did the job. But their window cleaners never showed up. So I called the office to schedule a date. No response for two days. Eventually set up an appointment. The company cancelled that, stating they were having trouble with some of their window cleaners. Over the phone, the individual who cancelled said he'd call me back in a day or two. That was about two weeks ago. Unprofessional, and clearly they don't need my business.

They were prompt, quick, and gave me the bill to send a check. They were very reasonable.

The workers cleaned the roofs with a leaf blower and blew debris onto the decks below and failed to clean those when they were finished. They cleaned out the gutters, but did not clean moss off of the roofs or treat them which we had thought was going to be part of the service. Four months after they completed the work it rained heavily and we noticed that the gutter along the back lower level of the house was full of water and not draining for a number of weeks after the rainfall. That part of the roof which is north facing was covered with moss and leaves as well as pine needles which they failed to remove when they came to do the cleaning. I called our property management company and was told that Action would be called back out to unclog the gutter since the job was guaranteed for 6 months. After waiting a number of days and contacting the property management company again I was given the phone number for Action. When I called them I was told that someone had come back out, looked at it and they had put something on the roof that would kill the mold. When I questioned him as to how that could have been possible since the roof was still covered with leaves and pine needles and there wasn't any evidence that anyone had been there (they would have had to put up a ladder to get there.) He got very angry and asked if I was accusing him of lying. In fact my husband had been home when they came by and he said that they just observed the roof from the ground and didn't take any action at all. I said something to the effect that his customer service skills were lacking and he hung up on me. Our property management company has placed them on the list of vendors to not do business with in the future as I was one of many residents who complained about their work and professionalism.

Everything was good. They left a 10% off flier on my door. I called them and they looked up my house on google and gave me an estimate to do the job. It took about 2 days. They cleaned everything up out of my yard and they were on time.

Everything was good. They left a 10% off flier on my door. I called them and they looked up my house on google and gave me an estimate to do the job. It took about 2 days. They cleaned everything up out of my yard and they were on time.