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35 years of trusted experience
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Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
JANA P.
10/2005
drain cleaning
+ -1 moreI FEEL LIKE I PAID HIGH-PRICED PLUMBER WAGES FOR ABSOLUTELY NOTHING. NOT ONLY DID THIS COMPANY NOT FIX THE CLOG, THE INFORMATION THEY GAVE ME ABOUT THE LOCATION OF THE CLOG WAS ENTIRELY INCORRECT. RYAN OSBURN, THE OWNER, TOLD ME THEY COULDN'T BE BLAMED FOR NOT "HAVING THE RIGHT EQUIPMENT," YET I WAS STILL REQUIRED TO PAY FOR THEIR LACK OF HAVING THAT APPROPRIATE EQUIPMENT. THE WORKER WAS AT MY HOUSE A LITTLE UNDER 2 HOURS (I TIMED HIM CAREFULLY) AND I WAS BILLED FOR 2 1/2 HOURS WORK AT $72/HOUR. WHEN I QUESTIONED THE OWNER ABOUT THE EXTRA HALF HOUR, HE TOLD ME IT WAS "TRAVEL TIME" FROM THE LAST JOB. HIS WORKER HAD CALLED ME TWICE ENROUTE TO MY HOME FROM THE PREVIOUS JOB (ABOUT 3 MINUTES FROM HERE) BECAUSE HE WAS LOST AND WANDERING AROUND LOOKING FOR MY HOUSE. RYAN OSBURN DID AGREE TO REMOVE THE 1/2 HOUR ($36) SO-CALLED TRAVEL TIME FROM MY BILL BUT DID SO IN A CONFRONTATIONAL MANNER. BOTTOM LINE, IF YOU NEED DRAINS CLEANED, RUN THE OPPOSITE DIRECTION FROM THIS COMPANY!
Description of Work: I HAD AN EXTERIOR DRAINAGE SYSTEM CLOG (UNDER MY FRONT YARD) THAT WAS CAUSING RAINWATER TO BACK UP AND OVERFLOW THE GARAGE ROOF GUTTER. I CALLED THIS COMPANY AND ASKED IF THEY COULD COME OUT, FIND THE CLOG AND FIX IT. THE OWNER ASSURED ME THEY COULD AND A GUY CAME OUT THAT SAME DAY. THE WORKER THAT CAME TO THE HOUSE USED A LARGE PLUMBER SNAKE IN FOUR DRAIN PIPES SUPPOSEDLY TO LOCATE THE CLOG CAUSING THE PROBLEM. HE ALSO USED MY GARDEN HOSE TO RUN GALLONS OF WATER THROUGH THE PIPES ATTEMPTING TO LOCATE THE CLOG. HE FINALLY ADVISED ME TO HAND DIG A 20' TRENCH THROUGH MY FULLY LANDSCAPED YARD IN HOPES OF LOCATING WHERE HE THOUGHT THERE WAS A CLOG OR TREE ROOTS IN THE PIPE. MY HUSBAND FINALLY DUG UNDERNEATH THE DECK ON THE OPPOSITE SIDE OF THE YARD TO FIND THE ACTUAL CLOG 30' FROM WHERE I WAS TOLD IT WAS PROBABLY GOING TO BE LOCATED BY THE PLUMBING "PROFESSIONAL." THIS WAS AFTER HAND-DIGGING THE RECOMMENDED 20' TRENCH THROUGH MY YARD AND FINDING NO TREE ROOTS OR CLOG.
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$144
Contact information
33485 SW Old Pine Drive, Warrenton, OR 97146
Service hours
Sunday:
ClosedMonday:
8:00 AM - 4:30 PMTuesday:
8:00 AM - 4:30 PMWednesday:
8:00 AM - 4:30 PMThursday:
8:00 AM - 4:30 PMFriday:
8:00 AM - 4:30 PMSaturday:
ClosedLicensing
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Service Categories
Drain Cleaning,
Plumbing
FAQ
Ryan Osburn Plumbing is currently rated 1 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
No, Ryan Osburn Plumbing does not offer free project estimates.
No, Ryan Osburn Plumbing does not offer eco-friendly accreditations.
No, Ryan Osburn Plumbing does not offer a senior discount.
No, Ryan Osburn Plumbing does not offer emergency services.
No, Ryan Osburn Plumbing does not offer warranties.
Ryan Osburn Plumbing offers the following services: Warrenton Oregon Plumber, Seaside Oregon Plumbing, Gearhart Plumbing, Astoria Oregon Plumbing Service, Best Plumber in Seaside Oregon, Plumber in Gearhart, Plumbing repairs in Seaside Oregon, Plumbing repairs Astoria
Contact information
33485 SW Old Pine Drive, Warrenton, OR 97146
Service hours
Sunday:
ClosedMonday:
8:00 AM - 4:30 PMTuesday:
8:00 AM - 4:30 PMWednesday:
8:00 AM - 4:30 PMThursday:
8:00 AM - 4:30 PMFriday:
8:00 AM - 4:30 PMSaturday:
Closed