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The Water Guy Inc

Water Filtration and Softening, Wells and Pumps, Plumbing

About us

DBA: The Water Guy, Inc. Owner operated. We service and repair all water treatment, work on pumps and wells.

Business highlights

17 years of trusted experience

Services we offer

Plumbing, Water Softeners, Pumps & Wells

Services we don't offer

Well Drilling

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.97 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
0%
1
14%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-7 of 7 reviews

Deborah P.
12/2017
5.0
water softeners, wells
  + 0 more
Arrived on time to do the job. Spent more time than originally bid and didn’t charge anymore. Explained how the new system works and filled the salt tank. I would highly recommend this company. From the first phone call to their office to on site work, they were friendly and answered all our questions. Very nice experience!
Description of Work: Replaced old water softener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Randy B.
11/2015
5.0
water softeners
  + -1 more
unknown
Description of Work: These guys are great!
Rating CategoryRating out of 5
Yes, I recommend this pro

Anitakay E.
09/2015
1.0
water softeners
  + -1 more
unknown
Description of Work: They came out to give an estimate to find out why the water flow was down. I had a lot of questions and they kept giving me very vague answers which made me uncomfortable. After the estimators left the owner called me the next morning and rudely told me that he didn't want my business. He then offered to buy my water softener for $150 for the parts, which I declined.
Rating CategoryRating out of 5

Response from The Water Guy Inc
We are very sorry this customer is dissatisfied. There is a file on this customer that goes back over 10 years. There are several complaints from customer/refusals to pay for services rendered. A certified Water Tech. was sent to their home to check low pressure. Upon being told their water treatment was completely plugged, neither the husband nor (Removed member name) wanted to believe him, equipment is 14 yrs. old. The Tech first took the husband and showed him, then took (Removed member name) and showed her. When told the price for fix (Removed member name) proceeded to yell at the Tech. saying "our company was known for taking customers to the cleaners!" Upon techs return and explanation of situation, the owner immediately called (Removed member name), her first words were "did your tech tell you I yelled at him?" It is was very obvious from the conversation that (Removed member name) was not going to be able to trust The Water Guy, or be satisfied with any work that this company would provide, or perhaps any other company. (Removed member name) was not charged for the service call. We are truly sorry (Removed member name) was so dissatisfied and hope she will be able to find a company she can trust.

Justin T.
08/2015
5.0
water softeners, wells
  + 0 more
Turned out to be a simple loose wire between the pump and the pressure tank. The technician who came out was able to very quickly diagnose and correct the problem. Professional and very competent.
Description of Work: Diagnosed and corrected a problem with our pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

JULIAN C.
03/2015
5.0
water softeners
  + -1 more
I have been very satisfied with his work. The repair to one of the well water filter systems was completed several years ago and I have had no more problems with it. The replacement well water filter system was not as easy. I wanted to replace the entire system because parts were not easily available. Three replacement systems were available from the Water Guy, each with their own limitations and values. I was given a reasonable credit for the system being removed and the prices for the replacement systems were very reasonable. The first replacement did not work because of the conditions in my well and Jay brought out a second replacement system at no additional charge. This second replacement system seems to be working well. Whenever I have needed assistance, even on weekends and holidays for an emergency, he has always responded without complaint or problem.
Description of Work: Jay has worked on a number of projects for me over two years or more. My well water has high iron content among other issues and a water filters are required to remove the iron. I have two systems, one for the horses and one for the people. He has repaired one of my well water filter systems and replaced the other. He has also worked on my pump and related accessories as required.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Jon W.
11/2014
5.0
water softeners, plumbing
  + 0 more
I appreciated his quick professional service for what I consider a reasonable price. I will definitely call them the next time that I need this type of service.
Description of Work: They replaced a water filter top and fixed a pipe leak. He knew what he was doing and provided a lower cost option than what I was first thinking of.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

PATTI C.
11/2012
5.0
water softeners
  + -1 more
The water filter system needed some major work done, the Water Guy came in and put a huge replacement piece in, took the funky piece back to his shop, repaired the problem then returned, exchanged the repaired piece for the "loaner" piece and voila! the water filter system now works beautifully. they were professional, timely, cleaned up after themselves and were great to work with.
Description of Work: the water filter system needed to be repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

    Contact information

    25861 Oregon 126, Veneta, OR 97487


    Service hours

    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Water Filtration and Softening,
    Wells and Pumps,
    Plumbing

    FAQ

    The Water Guy Inc is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: Closed

    Tuesday: Closed

    Wednesday: Closed

    Thursday: Closed

    Friday: Closed

    Saturday: Closed

    The Water Guy Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, The Water Guy Inc offers free project estimates.
    No, The Water Guy Inc does not offer eco-friendly accreditations.
    No, The Water Guy Inc does not offer a senior discount.
    No, The Water Guy Inc does not offer emergency services.
    No, The Water Guy Inc does not offer warranties.
    The Water Guy Inc offers the following services: Plumbing, Water Softeners, Pumps & Wells
    Well Drilling

    Contact information

    25861 Oregon 126, Veneta, OR 97487


    Service hours

    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed