KENSETSU GENERAL CONTRACTOR LLC

It went well. They were true to the estimate and timing. I was impressed by their careful attention to the dust-control and debris removal. They are very neat workers; we were only minimally inconvenienced. A huge plus when remodeling is going on.

It was perfect. It could not have been better. He communicated very clearly, very professional, showed up on time, and everything was top notch. One of the challenges he had was to match our wood siding and he was able to do this. I will continue to work with him as other projects come up.

I had a small amount of time to renovate and sell a rental home. Susu gave me a bid for window install. The windows arrived within 2 weeks, and the windows were installed within 1 week after that. The windows & installation were about 1/2 of what a "big box" store was charging at the time, and I was getting a much better vinyl window. Susu also reglazed the large picture window in the front (due to cost, the large picture window was not replaced, but reglazed). He did a wonderful job and got the job done quickly, and cleaned up after he was finished. The new windows were a selling point for the home to sell, as it made the home much more energy effecient & attractive to prospective buyers. Great job! **tried to post pictures, but A.L. rejected due to size of photo... sorry!

He was often late and took a long time to complete the job. He failed to allow for the tile lip and the new cabinet's drawer catches. He let the water drip when installing the faucet, and it left drip marks under the sink in the cabinet. He made screw holes on the side of the new cabinet where they are visible and did not repair. He did not seal the tile grout. Above items were noticed long after he completed the job. Poor installation of the shower door caused water to leak, which he repaired. He cut the top piece too short. He was supposed to come back and repair this but never did.

The kitchen layout was designed the cabinets were ordered. Pricing for national name brand cabinetry was really good (KraftMaid). Kensetsu's dealer beat the 'orange' home improvement chain's price for the cabinets, and some upgrades were included in the price (the chain would have charged for the upgrades). Plumber and electricians were consulted for movement of water heater and laundry area. Once cabinets were ordered and in manufacturing stage, the kitchen was gutted. Under the 2 layers of linoleum, we discovered the original fir flooring. All flooring and subfloor had to be removed, so we decided to try to salvage the wood flooring (saved some $$ too). I worked with the contractor to removed the floor boards. After the kitchen was gutted, plumber, electricians came to demo old plumbing and electrical wiring. The house had 2 electrical panels, which were condensed into 1 panel in the laundry area (much more aesthetic that where the box was located previously), along with some very scary wiring in the kitchen area. Old, failing plumbing pipes (both water and drain) were replaced with new Wersbo flex piping and insulated. Kensetsu ran new floor joists and blocking where the old joists had sagged and had slightly rotted. Once electrical and plumbing initial inspections passed, the kitchen would be 'rebuilt'. Please note, in all the construction and demo time, I was only without power for a part of a day and didn't have hot water (due to relocation of water heater) for 1 full day. I expected to be in a hotel for at least 1 week, while this process was ongoing, but only one time, had to stay with friends for laundry and shower! I felt this was amazing, due to the nature of this remodel. Once kitchen and laundry drywall was complete, Kensetsu and I worked together to re-lay the fir flooring. Once the floor was laid, they were refinished (and look beautiful!) The electrician and plumber came to hook up the laundry area and the hot water heater, so I would be without. The cabinet installers came shortly after to install cabinets. Their pricing was very reasonable, again, compared with the large home improvement chains, and had over 20 years carpentry experience. Once cabinets were installed, the granite contractor came to fabricate and install slab countertops. The plumber and electrician both came back in a timely manner to 'finish' out the remaining items. Cork floor was laid in the laundry area. This project took approx 8 weeks, but was worth every day! I love my new kitchen and have peace of mind knowing that there is new support under that area. All of the contractors (plumber, electrician and Kensetsu) know each other and work well together. They seemed to have a good rapport and coordinate well. All inspections passed with flying colors. There were a couple items that needed attention after the fact & all contractors involved had follow thru. With any project, there will always be items that need follow up.

I have a 1920's home. The bathroom was gutted by Susu. Bathroom had 2 layers of plywood subfloor and linoleum sheet flooring to be removed (along with 80 years of improper construction methods!). Subfloor under bathtub was rotten, along with some "illegal" floor joist scabbing and floor unevenness. The bathtub had to be supported from crawlspace and floor joists firmed up with post & pier. New floor joists were scabbed in properly to add extra support. New subfloor was installed, along with new hexagon tile. Matching tile installed in shower stall, with accent pieces. All drywall was repaired and new vanity was installed. New plumbing lines were run by Susu's plumber. New vanity was installed, as well as new plumbing fixtures. Looks wonderful! He is currently working on my kitchen remodel, and has done many other jobs for my rental homes (windows, vapor barrier, tear-out, install of wood fence, etc).