I MEAN OVERALL, I THINK THEY TRIED TO FIX IT, BUT IF IT'S A BAD PRODUCT, IT FAILED. WE HAD ONE WINDOW UP IN THE ATTIC, AND THEY REFUSED TO CHANGE IT. NOW WE HAVE TO BUY A NEW WINDOW. WE HAD THREE OTHER WINDOWS THAT FAILED. THEY SAY THEY'LL COME OUT, AND THEY WON'T COME OUT. IF I HAD TO DO IT AGAIN, I'D GO TO ANOTHER COMPANY. I WAS VERY UNHAPPY.
Description of Work: THEY PROVIDED A WINDOW. WE HAD A WARRANTY, AND THEY DIDN'T HONOR THE WARRANTY. THEY CAME OUT TO REPLACE A FEW WINDOWS, BUT THEY REFUSED TO REPLACE A COUPLE WINDOWS FOR WHATEVER REASON THEY CAME UP WITH. A LIFETIME WARRANTY DOES NOT EQUAL A LIFETIME WARRANTY IN THEIR EYES.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Yes, I recommend this pro
$5,500
JENNIFER S.
06/2005
5.0
replacement windows
+ -1 more
THE FORMER HOUSE OWNER CALLED THIS COMPANY AND SCHEDULED THE WORKER TO COME AFTER WE MOVED IN THE HOUSE. THE JOB WAS DONE AS SCHEDULED WITHOUT CHARGE. NICE JOB.
Description of Work: ONE OF OUR WINDOWS NEEDED BE FIXED AND IT WAS STILL UNDER THE PRODUCT WARRANTY.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
HEATHER G.
05/2005
4.0
replacement windows
+ -1 more
WE ORDERED AND HAD DELIVERED 5 WINDOWS FOR THE FRONT OF MY HOME. ONCE THEY WERE INSTALLED WE HAD THE SCREENS DELIVERED. WE ALSO HAD THEM BACK TO REPLACE A WINDOW THAT HAD CRACKED A MONTH AFTER IT WAS INSTALLED. THEY WERE PROMPT WITH DELIVERY AND WITH REPLACEMENT OF THE GLASS.
Description of Work: WE ORDERED ALL NEW WINDOWS FOR THE FRONT OUR HOME. IT INCLUDED 5 SEPARATE WINDOWS.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows
FAQ
EMPIRE PACIFIC INDUSTRIES is currently rated 3.3 overall out of 5.
No, EMPIRE PACIFIC INDUSTRIES does not offer free project estimates.
No, EMPIRE PACIFIC INDUSTRIES does not offer eco-friendly accreditations.
No, EMPIRE PACIFIC INDUSTRIES does not offer a senior discount.
No, EMPIRE PACIFIC INDUSTRIES does not offer emergency services.
No, EMPIRE PACIFIC INDUSTRIES does not offer warranties.
EMPIRE PACIFIC INDUSTRIES offers the following services: INSTALL, CARE AND MAINTENANCE. VINYL WINDOWS AND SLIDING DOORS.