We are a family company that has been around since 1996. We do everything from Commercial buildings to individual homes. Call us today for a free roof evaluation. Additional DBA - Columbia Construction Services Inc.
Business highlights
29 years of trusted experience
Emergency Services Offered
Services we offer
Residential and commercial re-roofing, roof maintenance, materials & repair.
The Bad: The actual work date was 3 months later than the install date estimate (verbal agreement, not in contract). Ridge vent not initially done and was never done completely (eve vents not installed). Material delivery was not planned well (my wheelbarrow and hand truck needed to be borrowed). The supervisor promised a discount (verbally again) that was never paid. My antenna was broken - i needed to discover this and raise the issue One of the gutters was damaged. Due to the delay the work was done in the rainy season, it rained of course, they tarped the roof and left many staples in the facsia boards. Most of the problems with this project were due to poor planning by the sales/supervisors.. The Good: The actually shingling, flashing, and roof decking seems professional. No leaks yet. Cleanup was adequate. Lesson: Always get everything in the written contract..
Description of Work: Roof re-deck and re-shingle. Ridge vent system ordered.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$10,000
Mark C.
01/2013
5.0
roofing
+ -1 more
en
Description of Work: Columbia responded first to a request to stop leakages from five skylights by another contractor. Columbia responded very promptly to immediate needs, i.e. stop leakage, and give short term protection until permanent repair could be effected. The work done was done very professionally and quickly; responsiveness would be termed "A+". The cost of this work is included above, but the two work projects (see below) were bid separately. They then submitted, at our request, a bid to effect permanent repairs. While their bid was higher than others, our confidence in Columbia from the "Step 1" matter warranted (fully) our selection of them for this work. Given the current rainy season and the work backlog, this phase could not be scheduled for 2-3 weeks. Also, in this period, our original sales contact left the Company - on very short notice apparently. However, (1) the short term protection worked fully, with absolutely no issues despite the weather (wind/rain/etc)./ (2) Company kept us informed of both the account change and the scheduling - we knew with good confidence what to expect. As weather permitted Columbia met appointments as set and worked promptly. This was not a "quick fix" and the team sent worked patiently and professionally to deal with the issues. Work was completed to our satisfaction and fully cleaned-up, on the time line originally outlined. This was likely a small to mid-sized job given other work we know they do but we felt we received quality work and attention. As indicated, they are not the cheapest possible selection but we feel we received value in full. As well, we have confidence Columbia will stand behind this work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Stephanie S.
07/2010
3.0
roofing
+ -1 more
They came and gave us a very quick look and said they would email a price. We got the price which was $7,000 to $10,000 higher than our two other estimates. We emailed back to make sure they understood we were going from cedar shakes to Paramount Signature shingles. After not replying and having to be prompted, they said it didn't make any difference the price would be the same.
Description of Work: We asked for an estimate to replace our roof.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
4.0
PAM L.
09/2009
5.0
roofing
+ -1 more
They did an excellent job and the experience turned out well. They were fairly priced, punctual and the supervisor was always available here and answered any questions that I had. They finished the work within four days. There were a few small things that needed to be revisited and they came back right away and took care of it. They were great.
Description of Work: They replaced the roof for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,500
Alexander C.
03/2009
5.0
roofing
+ -1 more
They were able to fix the roof and come in close to the estimate even with finding more dry rot than expected; very knowledgeable about the type of roof and noted the flashing wasn't actually installed correctly. They were able to get the whole thing done in about 2 weeks, working around the snowfalls!
Description of Work: fixed roof and flashing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
BRADD H.
10/2008
5.0
roofing
+ -1 more
Their workers were very professional, showed us what they were doing, explained what they found and show us how they were fixing it. In addition, they coated the roof to help prevent sun and weather damage.
Description of Work: Columbia installed new "torch down" roof on my office building about 12-13 years ago. Since then we have had them recoat the repair every 4-5 years. They just completed (2008) recoating and repair of weather caused damage. We had a minor leak and they were able to find where the leak was, repair it and fix other damage that would probably leak soon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
JAN S.
03/2008
5.0
roofing
+ -1 more
The leak was thoroughly examined, both from the roof and the attic crawl space. I was given a verbal estimate of the cost. I did not have to present for the actual repair and a bill was sent a week later. The cost was within the limits of the estimate. I did have to pay for the workers' driving time and a fuel surcharge, as well as materials and labor.
Description of Work: They offered a reasonable solution for fixing a small, but difficult, leak in the base flashing near the chimney, when other companies wanted to much more extensive re-roofing. Caulking, lead and flashing were used to fix the leak and no shingles on my metal shingle roof needed to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$426.75
Gabrielle B.
04/2007
2.0
roofing
+ -1 more
I emailed this company from the link provided on Angie's List. I received a prompt call to schedule an estimate on removing my existing roof and replacing it with 50 year tiles and and estimate on a metal roof. The estimator showed up on time as scheduled however this is the end of the story. We never heard anything back from the company and we did not receive a bid. We wanted to schedule this immediately given the several leaks in our current roof. We did however find a wonderful company on Angie's List, Dial Me Roofing, that we have retained. Thanks Angie's List members!
Description of Work: None performed.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
5.0
ANGIE S.
11/2006
5.0
roofing
+ -1 more
Very satisfied with everything from the initial phone call, prompt response, honest estimate and accurate fix.
Description of Work: Leak repair - 2 difficult leaks: one around a skylight and other around a rooftop balcony. Several roofers came and wanted to do bigger jobs than needed or didn't identify the location of the leak correctly. This company did not overstate what was needed and fixed both leaks on their first attempt promptly. Easy to work with. Not looking to rip you off and talk you into something more than you need.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Columbia Construction Services
WE ARE SO HAPPY TO HAVE ANOTHER SATISFIED CUSTOMER. LIKE OUR SLOGAN SAYS "CELEBRATING 10 YEARS OF EXPERT SOLUTIONS & GUARANTEED RESULTS"
Diane A.
09/2006
2.0
roofing
+ -1 more
I did not hire them because their bid was three times higher than the other bids I got.
Description of Work: I asked for a bid on roof repairs.
Rating Category
Rating out of 5
value
1.0
responsiveness
4.0
Response from Columbia Construction Services
COLUMBIA CONSTRUCTION SERVICES, INC. MAKES EVERY EFFORT TO RESPOND TO CLIENTS IN A REASONABLE TIME PERIOD WITH AN COST EFFECTIVE BID. WE MAKE NO CLAIMS OF BEING THE CHEAPEST ROOFING COMPANY. WE ARE HOWEVER, A PROFESSIONAL COMPANY THAT HAS BEEN IN BUSINESS FOR 10+ YEARS WITH OVER 20 YEARS OF EXPERIENCE IN THE INDUSTRY. WE HIRE ONLY DRUG FREE, PROFESSIONALLY SCREENED EMPLOYEES WHO SUBMIT TO REGULAR BACKGROUND CHECKS AND RANDOM DRUG TESTING. WE USE AND RECOMMEND THE BEST MATERIALS SUITABLE FOR THE PARTICULAR SCOPE OF WORK. WE DO NOT CUT CORNERS JUST TO SAVE A CLIENT MONEY. AND ALL OF OUR CONTRACTED WORK COMES WITH A WORKMANSHIP WARRANTY OF AT LEAST 1 YEAR, PLUS MATERIAL WARRANTIES WHERE APPLICABLE. WE DID PROVIDE A FREE ESTIMATE FOR THE MEMBER, AFTER SHE INFORMED US THAT "NO ONE ELSE WOULD EVEN COME TAKE A LOOK AT THE DAMAGE."
MEREDITH S.
06/2006
5.0
roofing
+ -1 more
Request for an estimate was responded to quickly and professionally. Work was done as scheduled. The man on the job was experienced, competent, quick, thorough, strong, efficient. He manipulated a 36' ladder by himself though there were large plate glass windows next to the downspouts. 35' off the ground he worked over his head and at an angle away from the house. He was on time, courteous, cleaned up after himself, hauled the old stuff away. We tested the downspouts and gutters with a hose when he was finished and there were no leaks. The price was fair considering the difficulty of the job and the competence of the roofer. ONE OF THE DOWNSPOUTS DID LEAK DURING HEAVY RAINS IN THE FALL. WE NOTIFIED THEM IN NOVEMBER BUT SAID WE WOULDN'T ASK THEM TO COME OUT UNTIL WE'D HAD THE GUTTERS CLEANED. THE COMPANY CALLED EVERY 3 WEEKS TO SEE IF THE PROBLEM HAD BEEN RESOLVED BY CLEANING. IT HADN'T and THEY SENT A MAN OUT TO RESET THE DOWNSPOUT. THEY WERE COURTEOUS, COMPETETENT, AND RESPONSIVE.
Description of Work: Nine downspouts replaced. In-roof gutter seams cleaned and sealed. This was a difficult job. Our roof is a custom metal roof with gutters in the roof (not attached or free standing). Original installation of downspouts done wrong by the original roofer 17 years ago. Top ends of two of the downspouts were 35 feet off the ground. House is on a fairly steep hillside; setting ladder was difficult. We had trouble getting anyone to even bid on this job. Some carpentry was required in connection with downspout installation. Company was cooperative and installed the wood pieces that we provided even though they did none of the actual preparation of the pieces. They could have refused to do this. This work was done on June 26-27, 2006. On June 26 the temperature was 100 degrees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,786
Response from Columbia Construction Services
COLUMBIA ROOFING & SHEET METAL WOULD LIKE TO THANK HER REPORT. ADDITIONALLY, IF THERE ARE ANY LEAKS, SHE IS PROTECTED BY OUR 1 YEAR WORKMANSHIP WARRANTY THAT CAME WITH HER CONTRACT. WE OFFER 24 HOUR EMERGENCY SERVICES AND GENERALLY REPAIR LEAK CALLS WITHIN THE SAME DAY.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Roof Cleaning
FAQ
Columbia Construction Services is currently rated 4.6 overall out of 5.
Monday: 6:00 AM - 5:00 PM
Tuesday: 6:00 AM - 5:00 PM
Wednesday: 6:00 AM - 5:00 PM
Thursday: 6:00 AM - 5:00 PM
Friday: 6:00 AM - 5:00 PM
Columbia Construction Services accepts the following forms of payment: Check,MasterCard,Visa
Yes, Columbia Construction Services offers free project estimates.
No, Columbia Construction Services does not offer eco-friendly accreditations.
No, Columbia Construction Services does not offer a senior discount.
Yes, Columbia Construction Services offers emergency services.
Yes, Columbia Construction Services offers warranties.
Columbia Construction Services offers the following services: Residential and commercial re-roofing, roof maintenance, materials & repair.