Reviews
2.05 Reviews
Showing 1-5 of 5 reviews
Eric N.
09/2009
appliance repair
+ -1 moreThe first technician obviously had little experience, and after he left we found that the refrigerator still wasn't cooling. A-Pro returned with another tech, who again failed to repair it. We requested another visit , but A-Pro refused, despite their claimed warranty. We later learned that A-Pro had been kicked out of the Better Business Bureau for failing to address consumer complaints. We also learned that a number of complaints had been filed against A-Pro with the state attorney general's office. A-Pro office staff lied to us repeatedly about who owns and manages the business, and the company's registered agent refused to accept a certified letter. We ended up taking A-Pro to small claims court and winning a default judgment. Fortunately, we had paid our bill with a credit card, and after we provided Visa with documentation of the failed repair, we got our account credited.
Description of Work: Refrigerator repair.
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$364
Melissa H.
01/2007
appliance repair
+ -1 moreOne man had a screw driver, the other had a manual. Neither knew what they were doing. After charging me with the $170, they said they needed a $200 part that they weren't sure would fix the problem. They then talked me into buying a washer and dryer, that they claimed were ''top of the line--I would buy them if I need a washer and dryer!'' That washer was also a dud, and NOT top of the line. No one works on the Calipso machines anymore, because, I am told, they are cheap! What a scam! When the calipso quit working, I called the company to come and redeem themselves, but they wouldn't fix it w/o charge.
Description of Work: Two men came out to fix my front loader washing machine.
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$176
RAY R.
07/2006
appliance repair
+ -1 moreThis was the worst service that we have ever received. There were two servicemen here and they acted like they weren't sure what the problem was. They then told us it needed two motors and they would be back later. They came back in the evening with the two motors and were here several hours and then demanded a payment. Reluctantly I wrote them a check for the full amount which I shouldn't have done. The next day I called their office and asked if they would hold my check and also told them that the refrigerator was not working. They then sent the two servicemen back but after they were here the second time the refrigerator still didn't work. I called the office again and this time they hung up on me.
Description of Work: Replaced 2 motors and recharged refrigerator. The refrigerator did not work after they had been here three different times. They did their work during the evening hours and demanded their payment immediately and were very rude to us. They advertised a senior discount and also a new customer discount which we did not receive. Also they advertised they would take Visa or Master Charge but didn't mention that but demanded a check. We called another service company and learned that this company was not authorized to work on Sub Zero refrigerators and they had misrepresented that information in the telephone directory. Also the refrigerator did not need motors but needed an evaporator so the wrong service was performed. This serviceman from the Appliance Refrigeration Hospital took care of the problem satisfactorily and efficiently.
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$512.2
DAVID M.
06/2006
appliance repair
+ -1 moreEither the service technician didn't know what he was doing, or worse, he did, and was overcharging me for an unnecessary part. Why were there two technicians? It is a one person job. I found the experience with this company very upsetting.
Description of Work: Service technicians came to my house and diagnosed problem with gas oven as a bad computer chip. They didn't have computer chip and had to order. Quote was 360.95 which I had to pay in advance. They were late both times with out calling to say they would be late. When they came back with the part, it was the wrong one. They were unprofessional and discourteous. I had a bad feeling about them so I called the dispatcher and said I didn't want to use their service. I was told my credit card would be credited, which remains to be seen. I called another service company and received prompt service and a correct diagnosis of a bad burner. Repair cost was 130 dollars. Nearly a third of the price A-Pro wanted to charge me for their misdiagnosis. I have left numerous messages with A-Pro and they haven't returned my calls. That all 5 numbers I have found for A-Pro go to the same place, and that I can't find an address leads me to think it is not accidental.
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$361
Margaret T.
06/2005
appliance repair
+ -1 moreA-PRO HAS ALWAYS BEEN ABLE TO SEND SOMEONE OUT THE DAY I CALL. THIS PARTICULAR PROBLEM WITH MY FREEZER WAS URGENT BECAUSE I DIDN'T WANT TO LOSE ANY FOOD. THE REPAIRMAN RESPONDED IMMEDIATELY AND FIXED THE PROBLEM QUICKLY.
Description of Work: MY FREEZER WAS ON, BUT IT WASN'T COOLING. A-PRO CAME OUT AND RECHARGED THE GAS SYSTEM NEEDED TO ALLOW THE UNIT TO FREEZE.
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Yes, I recommend this pro
$254
Contact information
PO BOX, Tualatin, OR 97062
Licensing
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Service Categories
Appliance Repair
FAQ
A-PRO APPLIANCE SERVICE is currently rated 2 overall out of 5.
No, A-PRO APPLIANCE SERVICE does not offer free project estimates.
No, A-PRO APPLIANCE SERVICE does not offer eco-friendly accreditations.
No, A-PRO APPLIANCE SERVICE does not offer a senior discount.
No, A-PRO APPLIANCE SERVICE does not offer emergency services.
No, A-PRO APPLIANCE SERVICE does not offer warranties.
Contact information
PO BOX, Tualatin, OR 97062