A BIG CEDAR DECK

The demolition went fine, However the finished new deck was a shoddy piece of work. The work all along was very poor - nails sticking up, boards varying distances apart, boards not even, facing on outside sloppy. We talked with Don about it and he would make some changes, but we also got a "story" about how it was supposed to be that way or couldn't be corrected which turned out not to be accurate. We also had a difficult time getting any response - even when we were withholding the final payment. We finally had to "fire" Don since he was not getting back to us and we had to hire someone else to take off the facia boards and start over with new wood. Now, one year later, the deck is sinking at the front and side edge -we have been told that the supports that were supposed to be sunk in concrete must be sinking into the ground. In addition, the deck looks terrible, it goes up and down all over the place - there are areas where the deck is high - meaning the joists were not even, and areas that are lower than others. The steps are also sloping in spots, with different sized gaps between steps - and this was a place where we already had him do it over - it was worse! This man is a very nice person, congenial and seemingly accommodating, but he doesn't seem to know how to build a deck. His bid was lowest of the three we gathered, but in the long run it cost us more since we had to hire someone else to redo and help it cosmetically and we are still left with a deck that probably will need to be completely redone in the near future. It was a very expensive disaster and it really looks terrible.

We are very pleased with the results and would highly recommend Don. His work was excellent, and his bid was very competitive.

Don was very polite and professional. He performed the work as scheduled, and it looks good. We've decided to build additional fences and will hire him for them as well.