In-Home Furniture Repair and Refinishing by Ryan Poulton

Ryan was awesome to work with. Punctual--called each day before he came. Not only did he come in exactly as quoted--he deducted for two chairs because they didn't take him as long as he thought. He was methodical and meticulous. I would (will) definitely use him again!

Wow. Great!. Ryan asked a lot of questions before he came out so that we both had clear expectations. He quoted me what the cost for each item was. He did a beautiful job of fixing a large chip in the door of the bookshelf and and replacing piece that had come off of the crown. You would never know either of these had been damaged. He also repaired loose boards on the drawer of the base and put in missing boards to stabilize the crown. In addition he worked with me to discuss options for refinishing the wood on 2 chairs before I have them reupholstered. He gave three several options and prices and recommended the least expensive, because it provided the best color match with out spending a huge amount of money. (He explained that mahogany shows different colors depending on the direction from which you look at it). What can I say except that I am not sure that he charges enough given the amount of time it took him and how painless it was for us to have him come and work at our house.

I am a repeat customer of Ryan’s. Several years ago I had a set of dining room chairs which had become wobbly and unstable. I asked Ryan to look at them and he did, saying that he could fix the problem. The result was that when he finished they were as good as when I bought them 35 years before. The price was reasonable and the service was excellent. This week I asked Ryan to look at my 38-year-old Windsor-style kitchen chairs which had also become wobbly and unstable. Ryan listened patiently to my concerns and answered my questions about the repairs, then explained how he would go about fixing them. The result was the same as before, namely, they are as stable as the day I bought them. Again, the price was reasonable and the service was excellent. Ryan is a master craftsman and is very easy to work with. Like the good doctors of yore, he makes house calls. It doesn’t get any better than that. I highly recommend Ryan for any of your furniture repair needs.

Of the three contractors recommended by Angie’s List, Ryan Poulton was the only contractor to contact me. He did so within 24 hours of my request, and was able to give us a quote based on photos sent to him. He was able to come in and do the work within two days. The job appeared to be more time consuming than he had anticipated, but he did not complain or ask for a change in price. The work was done very professionally. The repaired areas were blended very well with the furiniture, so much so it’s hard to tell the difference. Overall very satisfied with the response, professionalism and quality of the work. Will use this contractor again.

Ryan did an excellent job. He diagnosed the problem quickly, explained the options clearly, and did the job efficiently. What more do you want?

I bought an old pub table on Craigslist that was wobbly and had a few scratches. Ryan put in some supports to make it sturdy. He also sanded it and put the first couple coats on to refinish it. I appreciated that he pointed out I didn't actually need some of the repairs I requested. And he showed me how to put on the finishing coats of lacquer to save me some money. The table came out beautifully.

Went very well. Price was quite reasonable.

Great work, honest and fair. Very nice quality person.

He did excellent work. He gave me a bid and told me how long it would take. He picked up the table from my house, finished it on time, and delivered it back home. He was polite and efficient. My table is now beautiful!

Hello David Here's the situation. I used to do free estimates for insurance claims, but in most cases the people simply used my estimate to get cash from their insurance companies. They never intended to have me do the repairs. My time was completely wasted. Of course, they all claimed beforehand that that was not their intention. Consequently, if you would like an estimate for an insurance claim, I will charge a fee of $80, payable upon my visit to inspect the damage. Following my visit, I will email you an estimate on my letterhead. HOWEVER, I will reimburse to you this fee of $80 if/when I am engaged to perform the repairs. Thanks for the inquiry, and let me know if you would like to proceed with an estimate. Ryan Poulton, 503-968-1222 Ryan Poulton 503-968-1222 -----Original Message----- From: Sent: Aug 30, 2016 2:02 PM To: ryanpo@earthlink.net Subject: Furniture repair estimate Hi Ryan, I left you voice mail. I have several pieces of furniture damage in my move. I require an estimate to allow insurance company to pay for repairs. I live at xxxxxxxxx Portland, Please call so we can setup an appointment. Thank you David Marcinko Sent from my iPad

Ryan was great!! Responsive (came out same week), price was very reasonable compared to others, he is personable and smart. Knows what he's doing.

Ryan was very responsive. He came to our home, evaluated what we wanted done vs. what he could provide. His statements of expected results were on target. His prices are reasonable, and he is a craftsman. He takes time to explain his processes, and his work is meticulous. You will not be disappointed in the quality of his work.

Very well, Ryan was able to estimate the effort over the phone before even seeing the project. He arrived on schedule, and very meticulously restored the surface of our dining table to very close to it's original state, this included matching a variety of different colors of stain that ran through the damaged area, he was even able to restore the surface to eliminate the pit that the acetone had caused. I couldn't be more pleased, as the blemish has all but disappeared! Ryan is something of an artist and a perfectionist with this kind of restorative work, would use him anytime for this kind of work. Thanks!

At first, Ryan quoted a cost of $180/chair, but when he discovered that the upholstered seat and back could be removed, he reduced the price to $150 each. We very much appreciated his cost-consciousness. He did a wonderful job of matching the finish of each chair to the finish of the other furniture in the room where it would be placed, based on samples we provided. Both chairs look great, and it's impossible to tell that they haven't always been the colors they currently are. We're very happy with the result and recommend him highly!

Ryan is a true artist and craftsman. He completely fixed a damaged area on my husbands office desk (about a 12" square) where the finish had been completely destroyed. He not only matched the cherry-wood color perfectly, he was able to match the desk satin finish as well! Looking at the desk now, you would never know it ever had an issue...amazing! Ryan also refinished the entire top of one of our nightstands. Again, his work was nothing short of perfection. It looks like a new piece of furniture! Now, I have him working on two damaged leather ottomans. I would HIGHLY RECOMMEND Ryan to anyone who either needs furniture repair or refinishing. He's the best!

Ryan is a master of his craft. He is so attentive to every detail. He is dedicated to his artistry. He did work on sight and took some more to his shop. The three large pieces that went to his shop came back looking better than when I bought them. He gives a lot of explanations and advice on how to save money. He is an expert and a great person.

We were really pleased with Ryan's work. My husband had told me that one of the chairs could not be repaired, but Ryan did and it looks great - and now my husband admits he was wrong. :-) Ryan is very professional, he is easy to work with, he appears to be a master craftsman, and his prices are reasonable. Would definately use him again.

He was fabulous. I would use them again over and over.

Originally I contacted Mr. Poulton to get an estimate on refinishing the entire desk. I emailed him pictures of the desk. He called me back and said that he thought he could repair just the damaged areas. The price to do just the repair was a fraction of the cost to have the desk refinished. That, to me is a reflection on what an honest person he is. He was able to repair the desk at my home and it looks great.

excellent...in a challenging lighting situation

I called Ryan to fix some "moving damage" to my furniture. He asked pertinent questions and gave me a "best guess" estimate over the phone. I was able to schedule him within a week of my call. He arrived promptly and took his shoes off at the front door. He looked at the damage and discussed the possible fixes. He gave me all the options and even "worst case scenarios" so I wouldn't be surprised if the water damage would require that the table be refinished. He was personable and easy to talk to. I was very comfortable having him in my home. The furniture was repaired very well. He was able to do a good color match to the secretary which was difficult as there were color changes in the wood within the area of damage. When he was done with the occasional table, I couldn't see where the damaged spot was! The final bill was within his estimate range. I would absolutely recommend him and use him again.

Mr Poulton was wonderful to work with. He worked in our home so there was no need to transport large pieces of furniture to a workshop. He was polite in our home, prompt for appointments and cleaned up when he was done. We thought the quoted price was very fair for the amount of work required, and the high quality of workmanship. When he was finished, our old lovely antique sideboard looked wonderful, the new veneer was a perfect match and the damaged areas were invisible.

Repairs were explained in advance, and carried out as per explanation. I gave him leeway to perform best repair possible on antique chair, which he did. Would highly recommend.

Ryan is a magician in furniture redoing. He provides options that he thinks make the most sense for the least cost up to the best of the best, whereby one may get a bit more but at much greater effort and cost. I appreciated his honesty. We settled on the less expensive methods which he felt we would be happy with and were. He did the breakfast area furniture in our garage and repaired the damage to the dining table in the room where it was as well as a foyer table. They all looked great when he finished. That was about $350 and well worth it. Seeing what he did in about half a day, I asked if he would look at an old study desk I have had for about 40 years. It was old when I bought it from another owner. The top was scared, scratched and with water stains, etc. I thought it was beyond repair. He wasn't sure what he could do himself, but offered to work on it in his shop if we could get the top off, which I did. A week later, I was stunned by the perfection of the top. It looked new. It truly was a miraculous before and after restoration. He put many hours into it he said, and I believe him. It was well worth the $300. I will be forever careful with it from now on. This desk should be good for another hundred years or longer. Ryan was very easy to work with, easy to talk too and even gave me a 20 minutes discussion on how to do some furniture finishing for some workworking I am doing. I am so appreciative of his advice and service. I would call him back for any refinishing work in a heartbeat.

I didn't have any issues. The two best things are that he did a really good job and he was accurate about when he could do it and how long it would take and it took a very short amount of time. He was able to take it in a week and I had it back in a week.