Links Heating and Air Conditioning has been serving The Dalles and surrounding areas since the early 80's. Founded by Link Hackett and now owned by Travis Smith, Links is your one call shop for all things Heating, Cooling and Ventilation related.
Business highlights
42 years of trusted experience
Emergency Services Offered
Services we offer
Gas and Electric Furnaces, Heat Pumps, Geothermal Heat Pumps, Ductless heat pumps, Ventilation, Residential, Commercial and New Construction.
Services we don't offer
We do not work on oil furnaces but will replace them.
Well, Link's Custom Sheet Metal was unprofessional. They were late, uneducated and it gets worse. They're disrespectful to me. They didn't acknowledge my knowledge of what they were doing. How bad can I make it? It was horrible and I was stuck with them if they'll be having the inspection three times. I had threaten a legal with them. It was just a horrible experience. The quality of the installation was horrible. I've had another contractor to come in and fix a brand new unit. When I had it, after they finished their installation, we finally pushed it through the inspection process. I had another company come out and do a seal custom and I found that he was failing that as well and I finally negotiated with them from as far as my cost to fixing what they installed. They paid for about a third of what I had to pay to fix what they installed. I will never ever again use them.
Description of Work: Link's Custom Sheet Metal provided an heating and air conditioning installation.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$12,000
Response from Link's Heating & Air Conditioning
I understand your frustration, I bought Links Heating and Air Conditioning March 1st of 2015 and had nothing to do with the company during your installation. We have invested in training, changed many of the old outdated practices being used, updated dispatching systems and invested a lot of time and money into making Links the best in the area. Our parent company Sky Heating in Portland is top rated and as of March 1st 2015 we are a completly different company, just the same name.
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Service Categories
Heating and Air Conditioning,
Air Duct Cleaning
FAQ
Link's Heating & Air Conditioning is currently rated 1 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 4:00 PM
Tuesday: 7:30 AM - 4:00 PM
Wednesday: 7:30 AM - 4:00 PM
Thursday: 7:30 AM - 4:00 PM
Friday: 7:30 AM - 4:00 PM
Saturday: Closed
Link's Heating & Air Conditioning accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Link's Heating & Air Conditioning offers free project estimates.
Yes, Link's Heating & Air Conditioning offers eco-friendly accreditations.
No, Link's Heating & Air Conditioning does not offer a senior discount.
Yes, Link's Heating & Air Conditioning offers emergency services.
No, Link's Heating & Air Conditioning does not offer warranties.
Link's Heating & Air Conditioning offers the following services: Gas and Electric Furnaces, Heat Pumps, Geothermal Heat Pumps, Ductless heat pumps, Ventilation, Residential, Commercial and New Construction.
We do not work on oil furnaces but will replace them.