Corvallis Moving & Storage Co

The three male employees were on time, polite, professional and hard working. Unfortunately, our chest freezer was damaged while in the truck being moved from the storage unit to our new house. The movers explained I should call the owner Scott Wehrman on his cell to discuss this with him immediately. The lead mover noted this damage on our receipt. We did contact Scott and the conversation was not a pleasant one. He did not appear to be apologetic initially and acted surprised that this could have happened and said this never happens with his movers and company. He essentially stated he would "look into it." I sent him photographs of the damage and reminded him that the freezer had been buried in the back of the storage unit for 3 months and the only people who handled it were his employees, also that the freezer was observed to be in perfect condition (by me) as two of his movers carried it into the moving truck that day. I also observed that they stacked/propped/strapped our large couch to the wall above our freezer and other furniture. My guess was that the couch landed on the top of the freezer crushing the door and making the lid unable to close/seal properly. Long story short, I had to contact Scott several times and write a strong email and letter to him. He finally ordered a new freezer lid and had an employee come to install it in our garage sometime in January 2015. The light in the freezer does not work any more (tried a new light bulb) but the lid door does close properly now. Seems like we had to do a lot of follow up and asking to get this handled (almost) properly.

unknown

Overall, very well. We've used Chris in the past with good results. However, this time, we noticed many more scratches and dings in our furniture than in the past. After previous jobs, we saw NO evidence of damage. However, this job, there were multiple scratches. This could have been due to our stuff being moved out of the house last year and into storage...damage could have happened then. However, Chris and company were they movers who moved all our stuff into storage back then, too, so either way, their fingerprints are on the stuff that was damaged. However, the damage was very minor. We will likely continue to use Chris. He is generally very careful, very safety conscious, and does good work for a fair price.

I just recommended them to a friend to move a piano. I have recommended them several times and people have been very happy. They do a really accurate and fair estimate. They are very easy to deal with. They are very prompt. I have used them a couple of times before to move a piano. They also moved the smaller stuff without charging me extra even though I hired them to use only to move the bigger stuff.