SOUTHERN OREGON WOOD FLOORS

Description of Work: We contracted with this company to refinish our wood floors throughout our home - the floors had substantially sun damage. After they were done, we were happy with their work and the refinishing of the hardwood. They even told us they installed the original floor for the previous owners. After a few months, we noticed some problem areas and attempted to contact them by email. After several emails, we received a response that they would need to come out and look at the problem. We tried to set a date with no response. I called and spoke with the owners and was told they were working in the area and would call and stop by to take a look at our concerns that day. We never heard from them again. We were disapointed that they did not return our calls or keep their appointment. We have some small cracks in our cherry wood floors and wanted them to tell us what to use to repair or fill-in the small hairline cracks since the previous owner did not keep up with this. When they did the floors, they had to repair a lot of small cracks and told us this was normal. We found a half dozen cracks they had missed.

Description of Work: They removed old carpet and installed 330 sq. ft. of maple hardwood flooring in the living area.