Climate Control

Poor workmanship: 1. Improper replacement of inspection panel on plenum resulted in excessive air leaks. 2.The top of the plenum was bowed inward (repair person leaned on it?) and a screw didn't align properly. 3.Some screws were not installed. 4.There was no tape applied to seal the gaps between the inspection panel and the plenum. 5. The new drip pan wasn't cleaned after installation; there was plenty of insulation fibers remaining in pan which would have eventually plugged the drain pipe causing water to accumulate and eventually overflow the drip pan. I needed the a/c because of the heat wave so I devoted 3 hours of my time to repair the damage and clean the mess. Martin Hopkins, owner/operator, didn't respond to my repeated phone calls and emails for 2 weeks after the work. I sent many pictures of the problems in my email.